You were optimistic that's all. As a total computer nerd I have
  to watch myself with that when I'm helping people out: I'll say,
  "Oh, it's easy you just ...." and I rattle something off that is
  perfectly logical and simple to me... and then I get blank
  stares and realize I didn't pay close enough attention to the
  audience.It's not EXACTLY the same but it's that kind of thing,
  so I understand. == The good news is, he's resolved it. If you
  scroll down, 7 hrs ago, he enacted a solution that worked for
  him. He kept it to the level of social engineering; some
  evidence, a vague threat, and hanging onto the keys as reward
  for the landlord for compliance. He did good. ==