Overall Review of Performance Ken did a very good job during the
first two quarters of 2001.* His involvement in the Clarinex,
SKIP, Control Panel and various smaller projects all resulted n
positive completion because of his technical knowledge and sense
of determination.* His ability to work on diverse projects at
one time is key to his success.* He is very detail oriented and
provides the business an ability to transfer raw data into
management quality reports.* His knowledge of PC applications
(Excel, Access, Visual Basic) is superb and he has received many
accolades (written & verbal) recognizing his impact on BIC
personnel.* He continues to provide a very high level of
customer assistance and looks to expand his knowledge to include
data warehouse support.* his knowledge of the people, processes
and data used by BIC makes him a very strong asset to this
department. Performance Strengths Ken provides superior
service to the clients he supports.* His ability to hear a
business problem and quickly provide a usable solution exceeds
expectations.* He is accessible, knowledgeable and provides his
clients a "sounding board" for ideas, they themselves often
implement.* Many times I have heard, "I want to bounce this off
Ken, to see if it can be done".* By providing technical
assistance or actually creating a program, Ken has allowed BIC
to utilize to the fullest, the data provided by the legacy &
data warehouse systems. Ken has also been very open in sharing
his skills with his peers.* In preparation for his vacation, Ken
worked with his teammates to ensure proper coverage was
available.* Through scheduled training and documentation, Ken
worked diligently to transfer an adequate amount of knowledge to
not allow for an impact to operations while he was gone.* Ken is
a team player who looks to help his peers in providing his
services.* In general, Ken requires little direction and works
towards meeting his objectives methodically and diligently.
Suggested Areas for Performance Improvement/Development. Ken
should take a more active role in the inner workings of the data
warehouse.* In the successful completion of SKIP, Clarinex and
Control Panel, it would be advisable to learn how the data was
created before it is available for his processing.* This
additional step would allow Ken to be involved in the complete
process especially the data querying activities.* To accomplish
this more inclusive role, Ken should start to work with his
peers in the data warehouse team and learn to use the DSS tool
to perform data extracts.* Ken needs to gain a better
understanding of these tools/process and data to allow him to
grow further in his current position.
