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Digital Product Owner Job at University of Melbourne in Parkville, United States
By: []
Date: 2021-11
Posted 31 October, 2021
Lead the continuous improvement of the digital experience for the Staff Hub at the University of Melbourne.
Founded in 1853, the University of Melbourne is Australia’s #1 university, and is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.
About Business Services at The University of Melbourne
Our Business Services function provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.
Within Business Services IT, the Strategy, Innovation and Assurance (SIA) team provides leadership of cross-functional IT management across Business Services, and the University, ensuring ‘we do the right work’ through strategy and innovation and ‘do the work right’ through governance, organizational and operational model development and performance management. SIA is responsible for functions such as IT strategy, enterprise architecture, innovation incubation, governance, technology partner management, performance management and the definition of IT ways of working.
About the Role
As Digital Product Owner, you will be part of our the Product Innovation team and will lead the continuous improvement of the digital experience for Staff Hub. You will manage and optimise key University-wide digital assets and support the development of new digital experience platforms, including intranets, websites, applications and collaboration platforms.
In this role, you will use research, human-centred design techniques and data sources to identify and coordinate initiatives aimed at improving the employee experience. This role will have a focus on employee experience, however, the nature of the University requires a boarder view of customer, to consider the experience of students and visitors.
In a typical week at work, you may:
Liaise with business stakeholders, designers and technical development teams to deliver exceptional content and user experiences
Use agile delivery methods to create, prioritise and maintain the product backlog, defining the sprint goals to deliver value for the program
Analyse and refine user or business requirements and concepts into features or content to be delivered within the iterative refinement of the user experience
Define, develop and lead implementation and continuously refine content strategy deliverables that engage University service stakeholders and users
Please note this is a full time (1FTE) fixed term role available for 12 months.
About You
You will be an engaging communicator who relates well to a wide range of stakeholders. You'll have strong influencing and leadership skills, with a proven record of steering projects, teams and clients to successful outcomes.
Ideally, you will further have:
Relevant graduate qualifications (or progress towards) and extensive relevant experience or an equivalent combination of relevant experience and/or education
Experience successfully leading digital experience change programs
Experience in developing and embedding content policies, governance frameworks, guidelines and procedural documentation in a complex environment
A keen interest in continuous improvement and seeking new ways to align processes, systems and culture to uplift and accelerate performance
Benefits of Working with Us
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:
Flexible working arrangements and generous personal, parental and cultural leave options
Competitive remuneration, 17% super, salary packaging and leave loading
Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
Discounts on a wide range of products and services including Myki cards and Qantas Club
Career development opportunities and 25% off graduate courses for staff and their immediate families
To find out more, please visit
https://about.unimelb.edu.au/careers.
Be Yourself @ UoM
We recognise that our employees are at the core of all our successes and achievements. We value the unique backgrounds, experiences and contributions that each person brings to our community, and we encourage and celebrate diversity. We promote inclusive behaviour, and we actively seek to learn from each other. Indigenous Australians are strongly encouraged to apply for our roles.
Join Us!
If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience. Please note that you are not required to provide responses against the selection criteria in the Position Description.
Should you require any reasonable adjustments with the recruitment process, please contact the Talent Acquisition team at [email protected]. We look forward to receiving your application!
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