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Human Services Council Applauds Hochul’s Pledge to Boost Wages for Nonprofit Workers

Author Name, ProPublica

2022-04

Contact: Jennifer Barden, (321) 501-6016, [email protected]

COLA would be first pay increase in more than a decade, marks sharp departure from

prior administration

NEW YORK – The Human Services Council (HSC) today applauded Governor Kathy Hochul for

pledging $500 million in funding for human services cost-of-living adjustments (COLAs) in her

first State of the State address. This investment will help upwards of 800,000 workers across

the state, along with the thousands of nonprofit human services providers that are critical to

New York’s post-pandemic recovery.

Importantly, this investment signals a major departure from the prior administration. For every

year of his tenure, former Governor Cuomo robbed State-contracted human services workers of

their mandated statutory COLA, depriving these workers of over $700 million in raises, and

balancing the budget on the backs of low-wage workers and nonprofit community organizations.

The nonprofit human services workforce delivers critical services on behalf of the government,

including operating homeless and domestic violence shelters, caring for foster children, running

food pantries and performing other essential services. The human services workforce is always

essential, but never was that more clear than during the pandemic when millions of New

Yorkers were in need of lifesaving services, provided by these workers.

Despite the clear importance of the services they provide, human services employees are some

of the lowest paid workers in the state due to underfunded government contracts. This is a key

issue of equity as the workforce is overwhelmingly female (66%), over two-thirds (68%) are fulltime workers of color, and nearly half (46%) are women of color. They are paid, on average,

70% of what their government counterparts make, and are long overdue for equitable wages.

HSC and the Strong Nonprofits campaign are pushing for equitable wages for all human

services workers as part of the #JustPay Campaign. This cost-of-living adjustment is one of

three key initiatives the campaign is advocating for in order to turn the tide on government

sanctioned poverty wages.

“Governor Hochul is making clear that she values the role human services workers play in lifting

up all New Yorkers and that she is committed to addressing this long-standing problem. To have

a partner in the Governor after being left out of crucial economic development and equity

conversations for so long is a welcome shift. We look forward to our continued partnership in

achieving equitable wages for human services workers as part of our #JustPay campaign.” –

Michelle Jackson, Executive Director, Human Services Council

“URI applauds Governor Hochul and her administration for investing in the tireless work of

social services employees with a well-deserved and overdue cost of living adjustment. The

dedication and everyday actions of our staff, especially over the last two years, have been

nothing short of heroic. We are pleased that there will be compensation that begins to recognize

and appreciate the live-saving work of our incredible teams.” – Nathaniel Fields, Chief

Executive Officer of Urban Resource Institute (URI)

“Governor Hochul is showing up for our communities and our workers by making this important

and historic investment. It is a breath of fresh air to this critical workforce that has been fighting

on the frontlines of the pandemic, while only earning poverty-level wages through their

government contracts. An investment of a 5.4% COLA will help us turn the tide on low wages

and is a critical step in achieving equity for our workforce.” – Glenn Liebman, CEO, Mental

Health Association in New York State (MHANYS)

“We often heard that the State was serious about supporting those who serve willingly and

sacrificially on the frontlines and that the State was serious about equity, but those words never

translated into action. Our underinvested communities, the women of color and people who

serve did not see investments. This desperately needed investment is long overdue and it is a

sign that real change has finally come to Albany. This workforce is essential for New York’s

COVID-19 recovery and this boost will help ensure we can retain committed and talented

workers at this critical moment.” – Jeremy Christopher Kohomban, Ph.D.President and

Chief , Executive Officer, The Children’s Village

“Northern Rivers joins our colleagues throughout the human services sector in appreciation of

the recognition of our hard work, sacrifice, and importance to the health and safety of our great

state in Governor Kathy Hochul’s first State of the State Address. We are encouraged to learn

about her stated commitment to investing in Cost of Living Adjustments (COLA) for our sector

along with retention bonuses for these essential workers, to encourage our best and brightest to

seek and commit to careers in our industry, and to continue to leverage innovations like

telehealth to better serve our communities. We will continue to passionately advocate for

significant, ongoing investment in mental health services, child welfare, family-supporting

programs, special education, and the many other vital supports that the nonprofit human

services sector provides to millions of New Yorkers. We look forward to reviewing the

governor’s first state budget proposal and to working with her team and the Legislature on

behalf of our communities.” – William Gettman CEO, Northern Rivers Family of Services

“We are grateful to Governor Hochul for recognizing the importance of the human services

workforce through her inclusion of a COLA in the state budget. As a workforce that was defined

as essential during the early stages of the pandemic and throughout, the Governor’s actions put

some meaning behind the words. This COLA is critical to the financial stability of the workforce

and the sector, the majority of whom are people of color and significantly female. This COLA is

long overdue, and we thank the Governor for her support of the sector and its workforce.” – Dr.

Damyn Kelly, President and CEO, Lutheran Social Services of NY.

“The Human Services Leadership Council of Central New York joins its partners in the Strong

Nonprofits Campaign and the HSC in thanking Governor Hochul for her leadership. This COLA

increase is an important first step in recognizing the essential work of the nonprofit human

services workforce and moving toward the wage equity that is essential for New York State to

thrive.” – Loretta Zolkowski, Executive Director, Human Services Leadership Council

“I and the Urban Pathways community were thrilled to see the human services cost-of-living

adjustment included in the State of the State address and thank Governor Hochul for including

this critical need amongst her budget priorities. Our dedicated staff provide essential services to

those experiencing homelessness and living with mental health disorders 24/7 at residential

programs, including at the height of the pandemic. The COLA is an imperative step towards

racial justice by improving wages for our historically underpaid and undervalued human services

workforce, and we look forward to a continued partnership with the Governor to ensure

continued movement towards equitable wages for our state-contracted workers.” – Frederick

Shack, LMSW, Chief Executive Officer of Urban Pathways

“The Center for Community Alternatives colleague nonprofits serving thousands of New Yorkers

in Rochester, Syracuse, New York City and across the State are overjoyed that the heroic work

they do in communities every day is finally being recognized, and that the long overdue

inclusion of a cost-of-living adjustment is a first step toward real #JustPay for human services

workers.” – David Condliffe, Esq., Executive Director, Center for Community Alternatives

“NMIC applauds Governor Hochul for pledging $500 million in funding for human services costof-living adjustments (COLAs). Investing in the human services sector, means investing in

communities and the recovery of New York State. Thank you for recognizing the value of the

sector and our workforce.” – Maria Lizardo, NMIC Executive Director

“Leadership starts at the top – and we are incredibly heartened by our Governor’s

acknowledgment of the hard working individuals who toil ceaselessly to ensure the safety, and

wellbeing of our states most vulnerable – the employees of the Human Services Sector.” –

Thomas Krever, Principle, K3C Consulting, Coaching and Company

“On behalf of BronxWorks and our fellow nonprofit colleagues throughout New York City, I am

pleased and encouraged by Governor Hochul’s pledge of $500 million to support COLAs for

human services and nonprofit workers. Organizations like BronxWorks provide not only a

safety-net for our city’s residents during this most critical time, but also future-oriented services

that seek to break the cycle of poverty that our residents face and build a better future for the

Bronx. Throughout this pandemic, BronxWorks staff have remained at the forefront of the crisis,

at every turn and new challenge, risking their own safety to meet Bronx residents in their

greatest time of need. We continue to provide crucial services such as emergency food

assistance; afterschool, summer camp, and student support programs; workforce development;

street homeless outreach, homeless shelters and supportive housing; community health

advocacy, including food and nutrition education, vaccine equity, and COVID-19 safety

information; and so much more. All of this work is incredibly important and as essential workers,

our staff deserve to be fairly-compensated. Years of not providing regular COLAs has left our

essential workforce severely under-compensated.” – Eileen Torres, Executive Director,

BronxWorks, Inc.

“Thank you Governor Hochul for prioritizing human service workers with this $500 million dollar

investment towards COLA. Throughout the last two years of this pandemic, human service

workers have been here day in and day out, providing essential work in supporting New York’s

vulnerable populations during these difficult times. As we contend with another variant, the

human services sector is the social safety-net that keeps communities afloat with critical

programs such as meal assistance, senior services, and affordable housing programs, just to

name a few. We are glad to see New York acknowledge the hard work of our friends and

colleagues, and we look forward to continuing working alongside the State in helping our

communities recover from this devastating pandemic.” – Gregory J. Morris, President and

Executive Director of the Stanley Isaacs Neighborhood Center.

“United Neighborhood Houses applauds Governor Kathy Hochul for doing the right thing and

investing $500 million in funding for a cost of living adjustment for human service workers.

Settlement house workers supported their neighbors and clients throughout the hardest

moments of this pandemic, and settlement houses continue to run essential programs to make

sure that families are housed and employed, children are healthy and educated, and older

people are cared for and engaged. The Governor’s promised investment recognizes their

essential work and is a strong first step to support human services in New York State.” – Susan

Stamler, Executive Director, United Neighborhood Houses

“We applaud Governor Hochul’s commitment to invest $500 million for Cost of Living

Adjustments (COLAs) to help raise wages for human services workers. It is a clear, muchappreciated signal that the Governor values our Human Services workers who have been on

the front lines of the pandemic. Essential workers in our child welfare programs support New

York’s children and families tirelessly each day—assisting families with getting vaccinated and

boosted, caring for children and youth in foster care, helping secure much-needed PPE,

supports, and services for families across New York. We look forward to working with the

Governor and her team in building on this commitment to support our dedicated workforce,

essential staff that ensure child safety and well-being every day.” – Kathleen Brady-Stepien,

President & CEO, COFCCA

“Human service nonprofits have played an invaluable role helping the most vulnerable New

Yorkers on their feet during the ongoing public health crisis. We commend Governor Hochul for

investing in the nonprofit human services workforce to better serve New York’s recovery.” –

Scott Short, CEO of RiseBoro Community Partnership

“I am encouraged by the Governor’s commitment to the human services sector and for the

recognition of the critical role human services workers provide to New Yorkers. We are grateful

for the long overdue COLA for nonprofit workers who provide essential services to children,

families, adults and communities, and represents a first step in addressing equity for the

workforce.” – Keith Little, President & CEO, SCO Family of Services

###

About HSC

The Human Services Council of New York, a leading advocate for nonprofits providing human

services, works to strengthen the ability of nonprofit agencies to maximize human potential in

communities across New York. Nearly 200 nonprofit organizations throughout New York City

and State are HSC members. Visit HSC at www.HumanServicesCouncil.org.
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