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Operator and Directory Assistance is ending [1]

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Date: 2023-02

Operator and Directory Assistance won't be available on AT&T PhoneSM (formerly U-verse® Voice) starting on or after January 1, 2023. Because of this, you won't be able to dial 411 on AT&T Phone to request phone numbers or addresses. Also, when placing calls, you'll need to dial phone numbers directly as Operator Assistance won't be available.



FYI: You may have already received a bill message letting you know about this change. You may also have heard an upfront message when you've called Operator or Directory Assistance to notify you that these services are ending for AT&T Phone on or after January 1, 2023.

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[1] Url: https://www.att.com/support/article/u-verse-voice/KM1511460/

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