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Social Security website crashed today [1]
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Date: 2025-03-31
(Bloomberg) — The Social Security Administration said it’s investigating the cause of recent incidents that have prevented beneficiaries from accessing their online accounts, after the portal went down temporarily.
The MySSA portal, which allows Social Security recipients to manage their benefits online, experienced a “full outage” Monday morning, according to a system notice sent to agency employees.
“There have been a couple of recent incidents impacting ‘My Social Security’ and we are actively investigating the root cause,” SSA spokeswoman Nicole Tiggemann said in a statement. She said the website itself remained operational during the incidents, but “some people may have experienced a problem signing in to their personal ‘My Social Security’ account.”
The outage is the latest in a series of once-rare system crashes that have happened in recent weeks. The agency has pushed users toward online and in-person services — and away from the telephone — as part of an effort to increase efficiency and crack down on alleged fraud.
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