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When A.I. Chatbots Hallucinate [1]

['Karen Weise', 'Cade Metz']

Date: 2023-05-01

Chatbots like ChatGPT are used by hundreds of millions of people for an increasingly wide array of tasks, including email services, online tutors and search engines. And they could change the way people interact with information. But there is no way of ensuring that these systems produce information that is accurate.

The technology, called generative A.I., relies on a complex algorithm that analyzes the way humans put words together on the internet. It does not decide what is true and what is not. That uncertainty has raised concerns about the reliability of this new kind of artificial intelligence and calls into question how useful it can be until the issue is solved or controlled.

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[1] Url: https://www.nytimes.com/2023/05/01/business/ai-chatbots-hallucination.html

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