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Spectrum cable ordered to pay north of $7 billion to family of an elderly woman murdered by an installer [1]
['Devin Nealy']
Date: 2022-08-03
We try not to think about it, but there's an enormous amount of social trust we rely on for daily interactions. A trip to your favorite fast food spot could quickly become tragic if the clerk behind the counter has a screw loose. The same applies to any service person that enters your home. We'd like to believe that whatever vetting process a company utilizes when hiring an employee will shield us from danger, and most times, we're correct. However, there are always a few monsters that slip through the cracks.
When Betty Thomas allowed Roy James Holden into her home for a cable installation in 2019, she could have never assumed the man would murder her the following day. A few days ago, Charter Communications, the parent company of Spectrum cable, was forced to pay north of $7 billion in damages to Thomas' family by a Dallas county jury. The story is a chilling reminder of how unpredictable life can be.
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