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Issue 5 - May 1, 2000
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New Email  -      Practice Guardian News

Practice Guardian.Com  has changed internet servers. My new email address is

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Do not hesitate to forward your questions and responses via email.  I am accepting future practice management articles for up-in-coming editions.  All submissions must not exceed 500 words in length. For more information email.
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CHEST 2000

Annual Meeting of the American College of Chest Physicians and
Clinical World Congress on Diseases of the Chest

October 22-26, 2000
San Francisco, California
For information please contact:
American College of Chest Physicians
3300 Dundee Road, Northbrook, Illinois  60062
Phone: 847-498-1400
Fax: 847-498-5460
[email protected]
Web Site:  http://www.chestnet.org
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Recommended Medical Management Newsgroup.

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Share your knowledge with other health care professionals.  Discuss medical management topics with leading professionals in this top rated medical management newsgroup.
Subscribe today!

[email protected]
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Ultimate Cosmetic Practice Building Seminar:  2-days, 30 Doctor Limit


Announcing -- A powerful unique seminar in Cosmetic Techniques, AND how to SELL more crown and bridge at higher fees than you've ever dreamed.  If you want to make staggering profits performing cosmetic and reconstructive dentistry, this course is an absolute must . . . and it's got a  "BETTER than NO-Risk" Guarantee!

Maximum Profit Cosmetic Practice
A 1000 Gems Tour Seminar

How To Win Tons Of New Cosmetic Patients,
Get Them To Say YES More Often,
Skyrocket The Dollar Amount Of Every Case,
And Double Your Profits In Record Time!

This is a RISK-FREE, completely guaranteed way to make your practice far more profitable than you ever dreamed possible.  For example, one month after a 1000 Gems Seminar, using just a couple of my simple, easy to follow techniques, Dr. Stephen DeLoach, just two years out of school, had his first $70,000.00 month! Dr. Kory Wegner, following my lead, increased his average monthly collections by $60,000.00!

For More Information contact:

Dr. Tom Orent, Gems Publishing, USA
Fax: 508(872-0020 Or 879-4811)
12 Walnut St., Framingham, MA 01702<br>
e-mail: [email protected]
Call: 508-872-0066, or,
Toll Free: 1-888-880-GEMS
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Enter the Practice Guardian.Com 2000 Practice Management Giveaway!

Take the accounts receivable management test, score 100% and win an autographed copy of "Collections Made Easy! signed by the author.  Take the challenge...........

For more information:

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INDEX

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PRACTICE MANAGEMENT SITES
....The AMA PracticeLink- AMA Select
....All Health Development Corp.
PRACTICE TIPS
Understanding Communication Barriers - a Key to Success!
REVIEW
ASSOCIATION OF MANAGED CARE DENTISTS
ASSOCIATION UPDATE
American Thoracic Society News Briefs
...American College of Chest Physicians
RECOMMENDED NEWSLETTERS & PUBLICATIONS
NATIONAL HEALTHCARE ASSOCIATIONS (A TO Z)
EDITORIAL INFORMATION
********************************************************************The AMA PracticeLink- AMA Select

The AMA PracticeLink portfolio enhances the success of physician practices by offering products and services that meet their professional needs. Top rated consultants with credentials and AMA approval.  Visit the  site at http://www.amapracticelink.com  or call 1-800/366-6968 for more information
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FINALLY THE SEARCH FOR QUALITY MEDICAL INFORMATION
ON THE INTERNET JUST GOT EASIER!

FOR IMMEDIATE RELEASE

Lauderhill, FL - Solving the greatest user frustration
on the internet of quickly and easily locating specific
medical information has been the focus of All Health
Development Corp. during the past 2 years. Concentrating
on the sole task of "being the thread that holds the medical
community together globally", they have developed and
recently launched a next generation global medical search
engine, at <http://www.allhealthnet.com>http://www.allhealthnet.com.

"I spent some time at allhealthnet.com and was pleasantly
surprised." states Thomas Kallstrom RRT, FAARC Director,
Cardiopulmonary Services of Fairview Hospital (Cleveland
Clinic) in Cleveland, Ohio. "I was so impressed that I found
myself bookmarking several sections."

Allhealthnet.com's search engine was built from the ground
up with the end user in mind. This means that no shortcuts
were taken during construction. In fact, in this age of
automated systems, All Health Development Corp. may seem
prehistoric as they rely on a balance of human power and
computer power to deliver the highest quality medical
information on the internet today.

"� it is the source of medical information that I will use
in my practice..." states Thomas Kallstrom.  "The speed and
HON integrity of the searches are better than I expected. It
has proven to be an inexhaustible source of medical
information for the support of writing my book, a highly
medical-technical reference manual."

By creating an access portal to over 18 million pages of
medical information globally, allhealthnet.com offers a
uniquely balanced wealth of information. Allhealthnet.com's
intuitive, easy to use interface makes it a simple task
for both the medical professional and the consumer to
find the information they seek.

For Further Information:
All Health Development Corp.
Larry Smith
Operations Manager
(954) 677-0477
3810 Inverrary Blvd.
Suite 302
Lauderhill, FL 33319
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NEW  - In 90 DAYS - In House Recovery System</h2>

Are you interested in the resources to collect existing practice delinquencies? Managing receivables is an art form. Using the right tool to increase patient response can reduce loss cash flow and create positive results without injuring your patient's pride. Designed to improve patient relations! Turn loss into cashflow without a third party.A year worth of consulting for the cost of one seminar !
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PRACTICE TIPS

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Understanding Communication Barriers - a Key to Success!

Communication barriers often determines the amount of success your practice will achieve collecting.  Preventing and understanding these barriers are a key to success.

The first communication barrier often occurs when the patient first enters the practice.
After registration, the patient proceeds to the practitioner for treatment the
rate of patient trust at this point is well above 90%.   The next few steps to the payment window after treatment usually reduces the amount of trust in half and can determine the amount of patient response and payment throughout the billing cycle.

Asking for payment creates an instant communication barrier and often sets the degree of patient/office staff relationship.

"That will be $$$$ today",

can create a huge communication barrier if the practice fails to develop patient trust and confidence.  Take the time to explain all practice financial, insurance, managed care, billing and collection policies to each patient.  This courtesy can pay dividends and prevent
the patient account from aging into delinquecy.

Remember These Points.........................

1.  Tone and diction rule -   Do not speak loudly to the patient.
2.  A smile works wonders.
3.  Show confidence.
4.  Ask patients questions about their insurance coverage.
5  Never scold the patient ............Educate...........
6.  Inform, assist and ask patient's for their cooperation.

Your personality can develop patient trust. Remember patients pay when feel comfortable with your practice.  Removing all collection barriers can reduce future delinquencies, create time and patient payment.


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REVIEW

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ASSOCIATION OF MANAGED CARE DENTISTS
http://www.dentalgroup.com/amcd

For the past 8 years the Association of Managed Care Dentists has been the only active organization available for dentists in the United States who are practicing in the managed dental care arena.  The association is voluntary, nonprofit, and governed by our Board of Directors who are practicing dentists independent from dental insurance companies.

There are 2 main purposes for the Association of Managed Care Dentists (AMCD):

Educational:  The Association provides it�s membership with  information designed to help them understand developments in the rapidly evolving managed dental care industry.  Our annual symposiums covers  practice management issues such as scheduling, case presentation,and staffing.  The symposiums provide the ideal opportunity to exchange ideas with fellow members.  The AMCD is a support group where dentists can discuss their daily concerns about plan cutbacks, excessive paperwork, or difficult patients.  Additionally, newsflashes are produced  throughout the year on topics which are of immediate importance to our member's practices.

Organized Leadership:  We strive to develop contacts with government legislators and maintain communication with Dental Plan administrators.  We believe our organization can influence developments in the managed care arena, specifically in areas of plan design, quality assurance procedures, and government regulation.

Our next annual symposium will be held Oct. 16, 1999 at the LAX Marriott Hotel, adjacent to Los Angeles International Airport.  The symposium is entitled "Practice Management for the Managed Dental Care Office" and is open to all members of AMCD.

For information on joining the AMCD and attending "Practice Management for the Managed Dental Care Office"  call 310-453-3439 or check our website at http://www.dentalgroup.com/amcd.  While you are there,  review the AMCD Survey-see how you compare.

http://www.dentalgroup.com/amcd

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ASSOCIATION UPDATE

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AMERICAN THORACIC SOCIETY NEWS BRIEF
http://www.practiceguardian.com/atsnb.html

All May 2000 Press Releases from the American Thoracic Society are available at http://www.practiceguardian.com/atsnb.html

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AMERICAN COLLEGE OF CHEST PHYSICIANS
http://www.chestnet.org

1.  Heart bypass in elderly just as successful as in patients 15 years younger.

2.  A possible biological explanation for the difference of asthma prevalence
and severity among African Americans as compared with whites.

All May 2000 Press Releases are available from the main web site

http://www.chestnet.org/publications/media

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RECOMMENDED NEWSLETTERS & PUBLICATIONS

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Healthcare Management Advisors, Strategy Advisor -
Free Newsletter
Focus Point:
HMA's team of MD, JD, RN, RRA, CPC, CFE and CPA consultants perform
corporate-wide risk assessments, DRG and CPT benchmark analyses, and
focused compliance audits for hospitals,
physicians and attorneys nationwide.
To Subscribe:
webmaster@HMA
http://www.HMA.com/pg/

"Managed Care Insider eNews"
Published Monthly
For more information contact:
Ms. Nancy Belle, Editor,
[email protected]
Subscription:  Free at
[email protected]
Focus Point: Managed Care Issues
http://www.scheur.com/smghome.nsf/webcontent/ezine.html

Health Niche Advisor
Free Newsletter
For more information contact:
Mr. Reed Tinsley at
To Subscribe: 1-800-831-7799.
Focus Point:
Health Niche Advisor is the monthly newsletter that reveals the closely held
secrets of CPAs and consultants who have succeeded in healthcare industry
financial matters.Its proactive advice and real-world strategies position you on the cutting-edge of this dynamic market. It is written for any person who works with medical  practices on a daily basis.
http://www.hbpp.com
[email protected]

Dental Angle Online
Free Magazine
For more information contact:
To Subscribe:  If you would like to be
notified when future issues are posted, please send an e-mail to
[email protected] with your request.
Focus Point:
A resource for dental professionals, Dental Angle Online magazine is devoted
to helping dentists build thriving, successful practices. The first issue
was posted on the World Wide Web in May 1996 and since then, each edition
has provided thought-provoking insights and advice on how to overcome the
many challenges facing dentists today.
http://www.dentalangle.com
[email protected]

The Anaheim Group
DENTAL FAX WEEKLY Newsletter
DENTAL FAX MONTHLY Newsletter
Free Magazine
For more information contact:
Subscribe:  For more information contact: Mr. James R. Ferrell, MBA, President at
[email protected]
Focus Point:
The DENTAL FAX WEEKLY provides a 3-4 page summary of dental industry
news for the week just ending.  It is sent by fax & e-mail.  Each WEEKLY
reports  the news in easy-to-read sections: DISTRIBUTION, MANUFACTURING,MANAGED CARE/INSURANCE, NEW PRODUCTS, & TRENDS.

DENTAL FAX MONTHLY expands upon all of the WEEKLY news stories plus lists all new products cleared for marketing by the FDA, US Dental Patents,  German & Japanese dental patent citations, and STOCK WATCH - a listing of  over 30 dental company's stock prices
http://www.dentalfax.com
[email protected]

NewbyNews
Physician Coding/Practice Issues Newsletter
Subscription:
To receive your free issue or if you have any questions/comments, please feel
free to contact our newsletter coordinator, Maureen Hoffmeyer, at (317) 577-3066.
Questions, comments, and subscription requests may also be mailed, faxed, or
e-mailed to us
Focus Point:
Bimonthly fax newsletter designed to meet the coding and general practice issues of physician practices.
Fax: 317-577-3061
[email protected]


The Journal of the Southeasten Society of
Pediatric Dentistry Magazine
<h4>Focus Point:
Informative and practical clinical and practice management magazine.
Features articles, tips and up to date dental procedures and discussions.
For more information on subscribing contact Dr. Edward S. Nacht, D.D.S. at
954-791-0198

Gerontological Nurse Ventures, P.A.
http://www.jwger-nurseventures.com
<h4>Monthly Ezine
Focus Point: Nursing Issues.
To Subscribe:
http://www.jwger-nurseventures.com/scripts/subscribe.cfm
or
[email protected]
with subscribe in subject

"The Health Care Collector"
Published Monthly by Aspen Publishers
For more information contact:
Ms.  JoAnn Petaschnick, Editor
414-462-0278   FAX  414-462-7547
Email
[email protected]
Yearly Subscription
Focus Point:  Collections/Reimbursement issues

"The Credit Connection"
Published Quarterly by the
Wisconsin Clinic Credit Manager1s Association (WCMMA)
For more information contact:
Ms. Teresa Addison, Editor
[email protected]
Deen Clinic, Support Services
608-250-1121
Yearly Subscription : $35
Focus Point:  Medical Collections, Accounts Receivables,
Federal & State Regulations.

"American Medical News"
Published Weekly by the American Medical Association (A.M.A.)
For more information contact:
A.M. News Staff at 312-464-4429
Yearly Subscription
Focus Point:  All Medical/Socioecomonic Issues.

"Physician Marketing & Management"
Published Monthly by American Health Consultants Inc.
For more information contact:
Editor at 404-282-7436
Yearly Subscription
Focus Point:  Medical Management

"In Confidence"
Published Bimonthly by the<br>
American Health Information Management Association (AHIMA)
For more information contact:
Ms. Jennifer Carpenter, RRA at
312-787-22672
Yearly Subscription
Focus Point:  Health Information, Patient Privacy
& information System Security.
Web Site: http://www.ahima.org
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>NATIONAL HEALTH CARE ASSOCIATIONS (A to Z)

Academy of Operative Dentistry
Contact: Dr. John Reinhardt at
[email protected]
Website :
http://www.uiowa.edu/~aodweb

American Academy of Family Physicians
8880 Ward Parkway
Kansas City, Missouri 64114
(816) 333-9700
Web Site: http://www.aafp.org

American Academy of Pediatrics
P.O. Box 927
Elk Grove Village, Illinois 60009
(847) 228-5005
Web Site:  http://www.aap.org

American Dental Association
211 East Chicago Avenue
Chicago, Illinois 60611
(312) 440-2500
Web Site: http://www.ada.org

American Medical Association
515 North State Street
Chicago, Illinois 60010
(312) 464-5000
Web Site:
http://www.ama-assn.org


Association of Managed Care Dentists
Contact:
Call: 310-4553-3439
Web site:
http://www.dentalgroup.com/amcd
[email protected]

Association of Military Surgeons of the United States (AMSUS)
Ms. Marisa Brazil,
AMSUS, Membership Coordinator
(301) 897-8800 ext. 20.
Email:
[email protected]
Web site:
http://www.amsus.org

Healthcare Financial Management Association (HCFMA)
Contact Terry Arya, HFMA Membership
(800)252-HFMA (4362), ext. 362
e-mail  [email protected].
Web site:
http://www.hfma.org

Integrated Healthcare Association (IHA)
Mr. Beau Carter, IHA Executive Director
45 Quail Court, Suite 302
Walnut Creek, CA 94596
(925) 746-5100
Email
[email protected]
Web Site:
http://www.iha.org

Medical Group Management Association (MGMA)
106 Inverness Terrace East
Englewood, CO 80112-5306
(303) 799-1111 or FAX (303) 643-4427
Web Site:
http://www.mgma.com


National Institute of Dental and Craniofacial Research
For More Information Contact:
Ms. Sally Wilberding
Public Information and Liaison Branch
Building 45, Room 4AS.19
45 Center Drive
Bethesda, MD 20892-6400
Phone: 301-496-4263
Fax    : 301-496-9988
E-mail:
[email protected]


The American College of Physician Executives<ACPE)
For More Information Contact:
Mr. Wesley Curry,
813-287-2000
Email:
[email protected]
Web site:
http://www.acpe.org

The American College of Chest Physicians
Member Services
3300 Dundee Road
Northbrook, Illinois 60062
Phone: 800-343-2227 or 847-498-1400
Fax: 847-498-5460
E-mail:
[email protected]
Web site:
http://www.chestnet.org

The American Gastroenterlogical Association
Web site:
http://www.gastro.org</a><br>

The American Thoracic Society
Ms. Lori Atkins
Manager, ATS Communication Services
American Thoracic Society,
Medical Section of the American Lung Association
1740 Broadway
New York, NY 10019-4374
Phone 212/315-6442
Fax 212/315-6455
Email:
[email protected]
http://www.thoracic.org

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The second edition of my best selling tutorial Collections Made Easy! is now
availble from PMIC at 1-800-MED-SHOP.  If you are interested in maximizing your cash
flow, collecting past accounts and building a reliable patient relations management
routine I am available for on-site evaluations.

For more information contact
Mr. Michael J. Berry,
Consultant & Author
at 219-583-4234 or sales@practiceguardian
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1999!  PRACTICE GUARDIAN TOP CHOICE WEBSITES

Keep track of the best healthcare practice management sites on the internet for
only $25 per year.</p>

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PRACTICE GUARDIAN NEWS
Practice Guardian Newsletter is published monthly.  Send all inquiries to
attention editor at [email protected] or call  (219)-583-4234. The subjects
and written examples in this newsletter are for general use only.  The publisher and
author do not accept any responsibility or liability in regards to misuse or
misinterpretation.  A qualified attorney should be consulted in all matters
concerning practice management. All publishing and copyrights reserved.

Copyright  May 2000, Michael J. Berry,  Consultant..

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