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DDN MGT Bulletin 36                 DCA DDN Defense Communications System
10 Dec 87                           Published by: DDN Network Info Center
Supersedes DDN MGT Bulletin 29         ([email protected])  (800) 235-3155


                       DEFENSE  DATA  NETWORK

                        MANAGEMENT  BULLETIN

The DDN MANAGEMENT BULLETIN is distributed online by the DDN Network
Information Center under DCA contract as a means of communicating
official policy, procedures and other information of concern to
management personnel at DDN facilities.  Back issues may be read
through the TACNEWS server ("@n" command at the TAC) or may be
obtained by FTP (or Kermit) from the SRI-NIC host [26.0.0.73 or
10.0.0.51] using login="anonymous" and password="guest".  The pathname
for bulletins is DDN-NEWS:DDN-MGT-BULLETIN-nn.TXT (where "nn" is the
bulletin number).
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                       DDN MONITORING CENTERS


The following Defense Data Network (DDN) Monitoring Centers are now
operational:

                     MILITARY NETWORK (MILNET)
                     -------------------------

CONUS MILNET MONITORING CENTER (CMMC)
ARLINGTON, VIRGINIA
Telephone:  (202) 692-2268/5726, (AV) 222-2268/5726
Electronic Mail:  [email protected]

EUROPEAN MILNET MONITORING CENTER (EMMC)
STUTTGART, WEST GERMANY
Telephone:  011-49-711-6877766, 011-49-680-5532/5534, (ETS) 430-5532/5534
           (MIL) 2729-5532/5534, (AV) (314) 430-5532/5534
Electronic Mail:  [email protected]

PACIFIC MILNET MONITORING CENTER (PMMC)
WHEELER AIR FORCE BASE, HAWAII
Telephone:  (808) 655-1472/3/4, (AV) (315) 455-1472/3/4
Electronic Mail:  [email protected]


                 DEFENSE INTEGRATED SECURE NETWORK
                 ---------------------------------

DEFENSE SECURE NETWORK 1 (DSNET 1 - DISNET)

CONUS DSNET 1 MONITORING CENTER (DMC)
ARLINGTON, VIRGINIA
Telephone:  (202) 692-746-1849/50, (AV) 851-3744
Electronic Mail:  [email protected]

PACIFIC DSNET 1 MONITORING CENTER (PDMC) (Not yet operational)
WHEELER AIR FORCE BASE, HAWAII
Telephone:  (808) 655-1472/3/4, (AV) (315) 455-1472-3/4
Electronic Mail:  [email protected] (when operational)

DEFENSE SECURE NETWORK 2 (DSNET 2 - WINCS)

WINCS MONITORING CENTER (WMC)
ARLINGTON, VIRGINIA
Telephone:  (202) 692-2861, (AV) 222-2861
Electronic Mail:  [email protected]

DEFENSE SECURE NETWORK 3 (DSNET 3 - SCINET)

SCINET MONITORING CENTER (SMC)
BOLLING AIR FORCE BASE, WASHINGTON, DC
Telephone:  (202) 373-2100, (AV) 243-2100
Electronic Mail:  [email protected]


                        DDN MANAGED NETWORK
                        -------------------

ADVANCED RESEARCH PROJECTS AGENCY NETWORK (ARPANET)

ARPANET MONITORING CENTER (AMC)
CAMBRIDGE, MASSACHUSETTS
Telephone:  1-(800) 492-4992, (617) 497-2900
Electronic Mail:  [email protected]


                      ABOUT MONITORING CENTERS
                      ------------------------

The Monitoring Center (MC) hardware and software consists of the C/70 mini-
computer with peripheral components and the Network Utilities (NU) software
that runs on the C/70.  The NU software sets up the processes for
monitoring and metering, manipulating a data base of network entities
(components), displaying status, processing control commands, and
generating reports.  Each MC monitors and controls a designated collection
of Packet Switch Nodes (PSNs), Terminal Access Controllers (TACs),
Interswitch Trunks (ISTs), and host connections.  A CRT (light box)
displays network fault events (e.g., failed PSN, TAC, and IST) that are
actively monitored by the controller.  Access lines are not actively
monitored and require trouble reports from the Host Administrator or
responsible person for active intervention by the MC controller for problem
correction.  The network MCs are inherent elements of the Defense
Communications Agency Operations Center (DCAOC) and respective DCA Area
Communications Operations Center (ACOC).

Functionally the monitoring center staff monitors, controls and performs
remote troubleshooting, fault isolation and maintenance assistance
direction.

Controllers accomplish 55-1 outage reporting on PSNs, TACs, and ISTs.
Subsequent to receipt of trouble reports for host systems, these
controllers also prepare the 55-1 outage reports on access circuits.


                            HOST SYSTEMS
                            ------------

Host Administrators or responsible host system operations centers/personnel
must report problems to the MC for correction.  When reporting trouble, obtain
a trouble ticket number, which will be used for reference purposes during
any follow-up inquiries.


                             TERMINALS
                             ---------

Users local to a host computer must report problems to their Host
Administrator.

Users accessing a remote host computer via a Terminal Access
Controller (either direct connection or dial-up) should do the following:

   a.  Login Problems - See TAC banner.  In the event the TAC banner is
       not reached, call the DDN Network Information Center (NIC)
       (CONUS only) telephone 1-800-235-3155.  Europe and Pacific areas,
       contact the appropriate monitoring center.

   b.  Access Circuit Problems - Call the appropriate monitoring center.

   c.  Host Application Problems - Contact applicable Host Administrator
       or host system operations center.

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