Information in these listings was obtained by sending $1.00 to:
Public Citizen Hotlines
P.O. Box 19404
Washington, D.C. 20036
ABORTION HOTLINE/NATIONAL ABORTION FEDERATION 1-800-772-9100
Counseling and medical guidelines for quality abortion care and referrals
to member clinics.
AIDS HOTLINE 1-800-342-AIDS
Recorded message explains symptoms, means of transmission and high risk
categories; gives address for brochure, "Facts About AIDS," and other
publications.
ALZHEIMER'S ASSOCIATION 1-800-621-0379
Sends free literature on Alzheimer's disease and refers callers to local
chapters.
AMC CANCER INFORMATION 1-800-525-3777
Information on cancer prevention, detection, diagnosis, treatment and
rehabilitation; free professional counselling of patients, family
members and friends, to help callers cope with life-threatening illness;
sends free literature.
AMERICAN COUNCIL OF THE BLIND 1-800-424-8666
Information and referrals to low-vision clinics, rehabilitation
organizations, government agencies, and other sources.
AMERICAN KIDNEY FUND 1-800-638-8299
Assists kidney patients who are unable to pay treatment costs; also
information on kidney-related diseases and donating an organ.
BETTER HEARING INSTITUTE 1-800-424-8576
Trade association provides information about hearing loss, noise
pollution, and doctors and hearing aid specialists in caller's local
area; helps resolve consumer complaints.
BOAT SAFETY 1-800-368-5647
Coast Guard hotline receives reports on hazardous equipment and provides
safety and recall information on types of boats.
BOAT/U.S. FOUNDATION 1-800-336-BOAT
Information on nearest boating safety classes available free to the public.
CANCER INFORMATION SERVICE 1-800-4-CANCER
Offers information about cancer treatment and research to the public,
physicians, cancer patients, and their families. All calls confidential.
CHILD FIND 1-800-431-5005
Accepts calls from child victims of abduction by a parent or stranger;
receives reports regarding citing and location of missing children; helps
find children for a fee.
CHILDREN'S DEFENSE FUND 1-800-424-9602
Information, statistics and resources on child abuse, health and welfare,
foster care, adolescent pregnancy, education, etc.
CIVIL RIGHTS HOTLINE 1-800-368-1019
Accepts calls regarding discrimination on the basis of race, color,
national origin, handicap or age occurring in Health & Human Services
programs; e.g., in admission, service or access in hospitals, nursing
homes, day care centers or state health care assistance.
CIVITEX, CIVIC INFORMATION & TECHNIQUES EXCHANGE 1-800-223-6004
Database collects and provides information on innovations and techniques
used by citizen groups to address local problems; helps callers share and
learn about methods of financing, advocacy, volunteer recruitment, leadership
trainint, organizational structure, etc.
CONSERVATION AND RENEWABLE ENERGY INQUIRY AND REFERRAL SERVICE 1-800-523-2929
Information about conservation, solar enregy and other renewable energy
sources, including wind, photo-voltaic, biomass, alcohol fuels, hydroelectric
and ocean thermal.
CONSUMER PRODUCT SAFETY COMMISSION 1-800-638-CPSC
Receives reports on injuries/deaths from hazardous manufactured products;
helps consumers evaluate safety of commercial products.
COOP AMERICA 1-800-424-9711
Information on worker-owned and cooperatively structured Major Medical
health insurance plans, on socially responsible investment funds and a mail
order catalog service for products sold by progressive companies.
CYSTIC FIBROSIS FOUNDATION 1-800-638-8815
Sends information about Cystic Fibrosis and available services.
FAIR HOUSING AND EQUAL OPPORTUNITY HOTLINE 1-800-424-8590
Accepts complaints on discrimination in housing, based on race, color,
religion, sex or national origin.
FEDERAL CRIME INSURANCE HOTLINE 1-800-638-8780
Information and applications for federally-subsidized crime insurance for
homes and businesses in participating states; assists individuals denied
burglary/robbery insurance.
FEDERAL DEPOSIT INSURANCE CORPORATION 1-800-424-5488
Information on Truth-In-Lending Act, Equal Credit Opportunity Act, Fair
Credit Reporting Act, and other banking laws; handles banking complaints.
FEDERAL ELECTION COMMISSION 1-800-424-9530
Explains fundraising regulations applying to federal office candidates;
administers public funding of Presidential elections; financial records of
federal candidates available from Public Records Division.
FEDERAL TAX INFORMATION 1-800-424-1040
Internal Revenue Service answers federal tax questions; helps set up
installment agreements for those who cannot afford to meet payments in lump
sum; resolves problems with W-2 forms and sends other tax forms; directs
callers to free tax preparation classes during filing season; low income
and elderly callers can obtain volunteer help preparing tax forms year-round.
GAY 800 1-800-223-7030
Referrals for the gay community to attorneys, doctors, dentists,
accountants, counselors, and other professionals and businesses in the
caller's area.
HEARING AID HELPLINE 1-800-521-5247
Trade association answers questions about hearing loss, hearing aids and
assistive devices; sends free consumer kit; helps consumers resolve
problems with hearing aid transactions; does not recommend products or
quote prices.
HEARTLIFE 1-800-241-6993
Information about heart disease, pacemakers, medication, nutrition and
exercise; membership in organization includes prescription drug discount
program.
HILL-BURTON FREE HOSPITAL CARE 1-800-638-0742
Sends information to callers about free care in hospitals and other health
facilities; including list of facilities in caller's local area that
participate in program, and brochure describing eligibility guidlines;
advises callers on how to file a complaint about the program.
INSURANCE INFORMATION INSTITUTE 1-800-221-4954
Trade association explains types of coverage; gives pointers on how to shop
for auto, homeowner, property, casualty and commercial insurance; does not
provide specific company or price comparison information.
LIBRARY OF CONGRESS 1-800-424-9100
Information on free programs, books and equipment available on loan to
eligible blind and physically handicapped individuals; refers callers to
regional libraries.
LIFELINE SYSTEMS 1-800-451-0525
Information on emergency telephone system for elderly and handicapped people
to maintain a direct line to local hospitals; monthly fee for service;
waivers granted by some hospitals.
MAGAZINE ACTION LINE 1-800-645-9242
Publisher's Clearinghouse helps those with subscription complaints
(e.g., magazine arrives late or billing is incorrect); will contact
appropriate publisher and request assistance.
MAJOR APPLIANCE CONSUMER ACTION PANEL (MACAP) 1-800-621-0477
Helps consumers of kitchen and laundry appliances, air conditioners, etc.
resolve complaints if they have been unable to get satisifaction from the
manufacturer. Independent mediation panel offers nonbinding decision;
hotline supplies MACAP address for written inquiries; funded by industry.
MEDIC ALERT FOUNDATION 1-800-344-3226
Maintains computerized files of individuals' medical records for a fee;
provides identification bracelet or necklace and wallet card with 24-hour
phone number to call in emergency to obtain records of medications taken,
those to avoid, hidden medical conditions, allergies, doctor to contact, etc.
MISSING CHILDREN NETWORK HOTLINE 1-800-235-3535
Works with television stations and 20 nonprofit missing children
organizations to brodcast reports and assist parents in locating a child;
24-hour service sponsored by affiliated television stations.
NATIONAL ASSOCIATION FOR SPEECH & HEARING ACTION 1-800-638-TALK
Information on all communication handicaps, advocacy activity and
membership services; sends list of clinics, private practitioners, schools,
hospitals and other sources of help in caller's community.
NATIONAL CENTER FOR MISSING & EXPLOITED CHILDREN 1-800-843-5678
Clearinghouse for reports of missing children and child exploitation in
crime rings, prostitution or poronography.
NATIONAL CENTER FOR STUTTERING 1-800-221-2483
Free information for parents of young children who stutter; treatment
workshops (for a fee) for older children and adults who stutter, and
training sessions for therapists on the latest techiniques.
NATIONAL CENTER ON INSTITUTIONS & ALTERNATIVES 1-800-368-3162
Develops alternative sentencing recommendations and parole plans for
individual clients on a sliding fee basis; plans designed to address
concerns of the community, clients and victims.
NATIONAL CHILD ABUSE HOTLINE 1-800-422-4453
Child Help USA accepts crisis calls from victims and perpetrators of child
abuse; referrals to local reporting agencies and counseling facilities;
24-hour service.
NATIONAL COCAINE HOTLINE 1-800-COC-AINE
Referrals to hospitals, counseling centers and doctors specializing in
cocaine treatment.
NATIONAL DOWN SYNDROME SOCIETY 1-800-221-4602
Answers questions and sends information on Down Syndrome; refers callers
to resources in their communities.
NATIONAL FLOOD INSURANCE HOTLINE 1-800-638-6620
Information on federally-subsidized flood insurance for residents of
participating communities.
NATIONAL GAY TASK FORCE CRISISLINE 1-800-221-7044
Victim assistance and incident reporting for acts of anty-gay and
anti-lesbian violence; offers counseling to gay and lesbian youth, their
families and friends; referrals to support groups and local AIDS clinics.
NATIONAL HEALTH INFORMATION CLEARINGHOUSE 1-800-336-4797
Information or referrals to other sources to answer health and disease-
related questions.
NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION 1-800-424-9393
Receives reports on auto safety problems; provides information on autos
recalled and safety complaints received about specific makes and models;
also has information on child car seats, drunk driving, crash testing, gas
mileage, odometer readings and other subjects.
NATIONAL INSTITUTE ON DRUG ABUSE 1-800-638-2045
Information and techinical assistance to schools, community and parent
organizations for developing drug abuse prevention programs; does not accept
crisis calls or provide medical information.
NATIONAL ORGANIZATION OF SOCIAL SECURITY CLAIMANTS REPRESENTATIVES
1-800-431-2804
Provides addresses of attorneys in caller's area who specialize in claims
against the Social Security Administration; most member attorneys work on
contingency basis.
NATIONAL PESTICIDE TELLECOMMUNICATIONS NETWORK 1-800-858-7378
Information on health hazards of pesticides, safety precautions, how to
obtain laboratory analysis for a fee to determine toxicity levels in soil
samples, garments, carpets, etc.; 24-hour service connects callers to
human and animal poison control centers.
NATIONAL RESPONSE CENTER OF THE DEPARTMENT OF TRANSPORTATION 1-800-424-8802
Coast Guard receives reports of oil and toxic chemical spills on highways,
waterways, rail lines, etc.
NATIONAL RP FOUNDATION FIGHTING BLINDNESS 1-800-638-2300
Information on Retinitis Pigmentosa and other inherited retinal
degeneration; operates donor program and young adult experience sharing
program; referrals to low-vision specialists and research centers for
diagnostic evaluation.
NATIONAL RUNAWAY SWITCHBOARD 1-800-621-4000
Advisory services to runaways and parents on a 24-hour, confidential, free
basis; relays messages; helps runaways find shelter (note: line often busy).
NEW DAY CENTERS 1-800-447-5471
Referrals to New Day Centers in 8 states for treatment of alcoholism and
other substance abuse, for a fee (may be covered by insurance); a
service of Adventist Health System.
NUCLEAR TESTING PERSONNEL RESEARCH 1-800-336-3068
Information on atmospheric weapons testing; collects data from those who
participated in nuclear weapons tests in Nevada or Marshall Islands from
1945 to 1962, or who went into the Hiroshima or Nagasaki areas within
three months of the nuclear bombings.
OCCUPATIONAL SAFETY & HEALTH ADMINISTRATION (OSHA) 1-202-523-8148
Refers callers to appropriate local OSHA offices, some of which have toll
free numbers; those offices investigate employee complaints about work
related accidents or dangerous working conditions; provide information on
OSHA standards and answer employee inquiries. Check U.S. government
telephone listing for your area or call above number.
OFFICE OF THE SPECIAL COUNSEL, MERIT SYSTEMS PROTECTION BOARD 1-800-872-9855
Investigates and prosecutes violations of Cevil Service laws, including
whistleblower reprisal and unfair promotion preference; receives reports of
fraud, waste, abuse and mismanagement within all federal agencies.
OFFICE OF VOLUNTEER LIAISON 1-800-424-8867
Information on grants available to nonprofit organizations and state offices
operating volunteer programs or compiling volunteer manuals and other
techinical assistance material; explains President's Volunteer Action
Awards Program and National Volunteer Week.
PARENTS ANONYMOUS 1-800-421-0353
Self-help program for people who feel they may abuse children. During a
crisis, hotline connects caller immediately to a professional counselor.
Children and others concerned about child abuse can also obtain counsel.
PETFINDERS 1-800-223-4747
Information on identification service for pets; maintains records of
animal's medical history and pet owner's phone number for a membership fee;
provides serialized I.D. tag with Petfinder's number to call if pet is found
or in an accident, and will notify owner in that event; will arange for
veterinarian or kennel care if owner cannot be reached.
PRIDE ACTION 1-800-241-7946
Information on drug abuse and effects of specific drugs; directs callers to
private and government sponsored treatment centers; advice on starting a
youth or parent group and films on drug abuse available.
RCRA/SUPERFUND HOTLINE 1-800-424-9346
Information and brochures on regulations governing hazardous waste; explains
details of Resource Conservation and Recovery Act (RCRA) and Comprehensive
Environmental Response Compensation and Liability Act; referrals to regional
EPA offices.
RECORDING FOR THE BLIND, INC. 1-800-221-4792
Provides free cassettes of educational textbooks and consumer publications
to eligible visually, physically and perceptually handicapped individuals;
information on volunteer program for helping record tapes.
RUNAWAY HOTLINE 1-800-231-6946
Accepts calls from runaways and forwards messages to parents; offers
confidential, 24-hour message relay service; referrals for medical
assistance, shelter, aid for those involved with drugs or pregnancy, and
other couseling services; explains how runaways can get a free bus ride
home.
SECOND OPINION HOTLINE FOR NON-EMERGENCY SURGERY 1-800-638-6833
Free referrals to specialists to double-check advice before an operation
(the fee for this second opinion may be covered by insurance). For
brochure, 'Thinking of Having Surgery?' write to: Surgery, HHS,
Washington, D.C. 20201
SHRINERS HOSPITAL REFERRAL LINE 1-800-237-5055
Information on free care available in 22 hospitals for children who need
orthopedic or burn treatment.
SMALL BUSINESS ADMINISTRATION ANSWER DESK 1-800-368-5855
Advice to business owners and potential owners on starting a business,
financing it, overcoming problems and contracting with the government.
SMALL BUSINESS ADVISORY SERVICE HOTLINE 1-800-424-5201
Information about Export-Import programs; facilitates export financing.
SPINA BIFIDA ASSOCIATION 1-800-621-3141
Information for people with spina bifida, their parents, health
professionals and others; referrals to local chapters.
TELE-CONSUMER HOTLINE 1-800-332-1124
Answers questions on long-distance options and service, telephone equipment
and repairs, ways to cut costs, and where to get help resolving billing
problems.
THE LIVING BANK 1-800-528-2971
Texas call collect: 713-528-2971
Information and registry for people to donate their organs, tissues, bones
or bodies for transplantation or research.
TOXIC SUBSTANCES CONTROL ACT HOTLINE 1-800-424-9065
Information on Toxic Substances Control Act, which regulates several toxics
including PCBs (polychlorinated biphenyls), CFCs (chlorofluorcarbons),
asbestos, and dioxin.
V.D. HOTLINE 1-800-227-8922
Confidential, anonymous, free consultation, information and clinic referral
services on all aspects of sexually transmitted diseases (note: line often
busy).
VETERANS ADMINISTRATION 1-800-555-1212
Information to veterans and their dependents about benefits, including GI
loans, education, insurance, disability compensation, medical care, dental
treatment and employment. Check U.S. government telephone listing for your
area or call toll free directory assistance for the nearest regional office.
VETERANS ADMINISTRATION SUPPLY DEPOT 1-800-323-0238
Takes requests by patients who have been recently discharged form VA
hospitals for bed, mattress, and wheelchair on a loan basis.
VIETNAM VETERANS OF AMERICA 1-800-424-7275
Information and referrals for questions about claims and benefits, agent
orange, post-traumatic stress disorder, and other matters.
VOLUNTEER HOTLINES 1-800-424-8580
Information about volunteer opportunities in domestic and foreign
social service.
For Older American Volunteer Programs (Foster Grandparents, Senior
Companion, and Retired Senior Volunteer Programs) 202-634-9355 ext 239
Peace Corps (How to volunteer) 202-254-9814 ext 293
Peace Corps (Job opportunities for ex-volunteers) 202-254-8326 ext 284
Volunteers in Service to America (VISTA) 202-634-9445 ext 289
WOMEN'S SPORTS FOUNDATION 1-800-227-3988
Answers questions about women's sports and fitness matters, including
pregnancy and exercise, history of women's sports, where to get involved,
and internship program; promotes sports opportunities for and participation
by girls and women.
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