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Dammit Charter/Spectrum!
October 13th, 2025
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I finally got arguably decent internet hooked up at my house* today, and
oh boy has it been a journey through complete and utter bullshit. Many
folks has warned me that the new-to-my-area ISP, Charter/Spectrum is
extremely difficult to work with, and boy were they not kidding.
Throughout the entire ordeal of dealing with them, I have reiterated
dozens upon dozens of times that I do not want NAT or Wi-Fi; imagine my
surprise upon the install being completed when the installer tries to
give me a Wi-Fi password... Now, to the installer's credit, the support
site does say to call business support to deal with Wi-Fi provisioning,
no problem I think, I call them... Everyone tells me that the Wi-Fi
cannot be disabled. What. The. Fuck.
So, just to see what the hell I am dealing with, I do indeed login to
the Wi-Fi, just in case it has a captive setup portal or some other crap
that allows the Wi-Fi to be turned off, no dice... Oh, and it has NAT.
At this point my only options to deal with the Wi-Fi would be to either
open the router up and physically remove the Wi-Fi card (not a bad idea)
or to remove the router altogether... But... Spectrum EPON customers
with static IP are absolutely required to use the Spectrum supplied
router; because it uses password protected RIPv2 to provide the static
IP. Great.
I decided to ignore the NAT (which only applies to DHCP) and Wi-Fi
issues and test out the static IP; the documentation on the Spectrum
website for my client class is absolutely wrong, it says to call in with
the MAC address that will be used with the static IP, but as it turns
out, I merely had to put the IP information in the existing router, easy
............ or not. The dumbass spectrum router's IPv6 implementation
is hot fucking garbage; it won't respond to PD requests. Great. I did
notice, however, that attaching my router to the Spectrum ONT provides
working** IPv6 PD, so I have come up with the incredibly ghetto solution
of having an ethernet switch in between the ONT and the Spectrum router,
and having two cables going into my router, one from their router for
the IPv4, and another going to the switch+ONT for the IPv6. Insane.
I have a headache. I can't believe I found an ISP worse than Lumen/
Brightspeed, but here we are.
*My house is a small/home office (SOHO), it's business-class service.
**barely, seems to limit to 17 prefixes, 16 of which have to be
contiguous? weird.
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Comments have been left on this post:
nice story zac 👍
Posted Tue Oct 14 15:50:32 UTC 2025 by 103.171.163.189
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Good to see you posting again, even if it is only a rant about ISP's :)
- IanJ
Posted Tue Oct 14 16:31:00 UTC 2025 by fugu.contractcoder.biz.
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