Network Working Group                                          K. Mimura
Request for Comments: 4160                                   K. Yokoyama
Category: Informational                                         T. Satoh
                                                             C. Kanaide
                                           TOYO Communication Equipment
                                                           C. Allocchio
                                                        Consortium GARR
                                                            August 2005


                  Internet Fax Gateway Requirements

Status of This Memo

  This memo provides information for the Internet community.  It does
  not specify an Internet standard of any kind.  Distribution of this
  memo is unlimited.

Copyright Notice

  Copyright (C) The Internet Society (2005).

Abstract

  To allow connectivity between the General Switched Telephone Network
  facsimile service (GSTN fax) and the e-mail-based Internet Fax
  service (i-fax) an "Internet Fax Gateway" is required.  This document
  provides recommendations for the functionality of Internet Fax
  Gateways.  In this context, an "offramp gateway" provides facsimile
  data transmission from i-fax to GSTN fax; vice versa, an "onramp
  gateway" provides data transmission form GSTN fax to i-fax.  The
  recommendations in this document apply to the integrated service
  including Internet Fax terminals, computers with i-fax software on
  the Internet, and GSTN Fax terminals on the GSTN.

1.  Introduction

  An Internet Fax Gateway provides connectivity and translation between
  the General Switched Telephone Network facsimile service (GSTN fax)
  and the e-mail-based Internet Fax service (i-fax).  This document
  defines the recommended behavior of an Internet Fax Gateway.  An
  Internet Fax Gateway can be classified as "onramp", when a facsimile
  is transferred from GSTN fax to the Internet Fax, and as "offramp",
  when a facsimile is transferred from Internet Fax to GSTN fax.  For a
  more detailed definition of "onramp" and "offramp" within i-fax
  service, see [1].





Mimura, et al.               Informational                      [Page 1]

RFC 4160           Internet Fax Gateway Requirements         August 2005


  This document provides recommendations only for the specific case
  hereunder:

  1) the operational mode of the Internet Fax is "store and forward",
     as defined in Section 2.5 of [1].

  2) The format of image data is the data format defined by "simple
     mode" in [4].

  This document does not apply to the gateway functions for "real-time
  Internet Fax", as described and defined in [3].  Additional
  recommendations for optional functionality are described in [24].

1.1.  Key Words

  The key words "MUST", "SHOULD", "SHOULD NOT", and "MAY" in this
  document are to be interpreted as described in [5].

2.  Internet Fax Gateway Operations

  An onramp gateway receives a facsimile from a GSTN fax device (which
  may include an offramp gateway itself), and generates an Internet Fax
  over the Internet, which is sent to any Internet Fax device.

  An offramp gateway receives an Internet Fax over the Internet from
  any Internet Fax-capable device (which may include an onramp gateway
  or a PC), and generates a GSTN fax, which is sent to any GSTN fax
  device.

  In both of these cases, the Internet side of the gateway acts as an
  Internet Fax device, as described in [4], while the GSTN side of the
  gateway acts as a GSTN fax device, as described in [6].

  In this document we will only thus recommend the actions that occur
  while

  1) the onramp gateway converts a fax received from GSTN and forwards
     it to the Internet Fax service;

  2) the offramp gateway converts a fax received from the Internet and
     forwards it to the GSTN fax service.










Mimura, et al.               Informational                      [Page 2]

RFC 4160           Internet Fax Gateway Requirements         August 2005


3.  The Offramp Gateway Operations

  An offramp gateway MUST, as a minimal requirement, perform the
  following functions:

     - address translation/mapping,
     - image format conversion, and
     - error/return notification handling

  and MAY also perform

     - user authorization.

3.1.  User Authorization

  An offramp gateway MAY have a user authorization function to confirm
  that a user is allowed to transmit its Internet Fax to the GSTN fax
  service.

  Because an Internet Fax is sent as a MIME e-mail message to the
  offramp gateway, digital signatures can be used to authenticate and
  authorize the user.  S/MIME is one example of a protocol that
  includes digital signature services.  S/MIME is described in
  [9][10][11][12][13].  Other methods of adding a digital signature to
  a mail message (such as OpenPGP [17] [25]) MAY also be used to
  authenticate and authorize the user.

  The agent sending the Internet Fax (which may include an onramp
  gateway) sends the digitally-signed S/MIME or OpenPGP Fax message to
  the offramp gateway.  The offramp gateway then compares the
  credentials of the user to determine if he/she is authorized to send
  faxes to the GSTN fax service.  If the authorization process fails,
  then the offramp gateway MUST generate an error delivery notification
  for the sender of the Internet Fax.

3.2.  Addressing

  An Internet Fax may contain multiple e-mail addresses, both as
  originators, and as recipients.  For its forwarding function to GSTN
  fax service, an offramp gateway MUST only consider those addresses
  which are explicitly itself, i.e., those where the right-hand side of
  the e-mail address corresponds to the offramp gateway.

  Because addresses on the Internet Fax service are e-mail addresses,
  in order to reach a destination in the GSTN fax service, the offramp
  gateway MUST convert e-mail addresses into GSTN addresses.





Mimura, et al.               Informational                      [Page 3]

RFC 4160           Internet Fax Gateway Requirements         August 2005


  The GSTN destination address SHOULD normally be encoded inside the
  left-hand side of the e-mail address, according to [7].  However, an
  offramp gateway MAY use locally implemented translation rules to map
  left-hand side strings into GSTN addresses.

  In any case, the offramp gateway MUST process the resultant GSTN
  address and convert it to a "local-phone", in accordance with local
  dialing rules.

  "Global-phone" is defined in Section 2 of [7].  "Local-phone" is
  defined in Section 2 of [8].  "Exit-code" is defined in Section 2.1
  of [8].

  The offramp gateway SHOULD also have a function to apply translation
  to originator addresses and other addresses referred to into the
  Internet Fax, in order to ensure a possible return path from GSTN fax
  service to Internet Fax destinations, including other offramp
  gateways.  These functions MUST be compliant with the address
  handling of onramp gateways that is described in Section 4.2 of this
  document.

3.2.1.  Examples of Local Dialing Rules Applied to GSTN Destination
       Addresses

  The first example shows how an offramp gateway converts a "global-
  phone" to a "local-phone" by removing the "+" and "44" (recognizing
  the international country code is local), and then knowing it can
  dial directly without an exit-code:

     global-phone:  +441164960348

  resulting in:

     local-phone:   1164960348

  The next example shows how an offramp gateway converts a "global-
  phone" to a "local-phone" by removing the "+" and "44" (recognizing
  the international country code is local), and then adding the exit-
  code "0" in front of the string:

     global-phone:   +441164960348

  resulting in:

     local-phone:   01164960348






Mimura, et al.               Informational                      [Page 4]

RFC 4160           Internet Fax Gateway Requirements         August 2005


  The next example shows how an offramp gateway converts a "global-
  phone" to "local-phone" by removing the "+" and "44" (recognizing the
  international country code is local), and then adding the long
  distance "0" in front of the string:

     global-phone:   +441164960348

  resulting in:

     local-phone:    01164960348

  The last example shows how an offramp gateway converts a "global-
  phone" to a "local-phone" by removing the "+", recognizing the
  international country code is non-local, and adding the local
  international dialing prefix "00" in front of the string:

     global-phone:   +441164960348

  resulting in:

     local-phone:   00441164960348

3.2.2.  Support for Subaddress

  An offramp gateway SHOULD support the subaddress.  If a subaddress is
  encoded into the left-hand side of the e-mail address [7], then it
  MUST be used by the offramp gateway, as specified in T.33 [15], to
  reach the final GSTN fax recipient.

3.3.  Image Format Conversion

  An offramp gateway MUST convert the file format from TIFF Profile-S
  for Internet Fax (defined in [16]) into the GSTN fax image format.
  Other Internet Fax file formats are not considered in this document.

3.4.  Error/Return Notification Handling

  An offramp gateway SHOULD have a function that allows it to send a
  return notice to the originator Internet Fax device (defined in [4])
  when a transmission error occurs over the GSTN fax service and the
  facsimile is not delivered to the destination.  The return notice
  MUST be in Message Delivery Notification (MDN) format and delivered
  by the offramp gateway over the Internet e-mail transport service
  used by Internet Fax.  The MDN disposition-type MUST be set as
  "processed", and the disposition-modifier MUST be set as an "error".






Mimura, et al.               Informational                      [Page 5]

RFC 4160           Internet Fax Gateway Requirements         August 2005


  If the offramp gateway fails to transmit the MDN, the error
  information MAY be recorded to a log, and processing MAY end, or the
  administrator of the gateway system MAY be notified of these errors
  through a specific method (for example, by an e-mail message).

  The more complex case of Delivery Status Notification (DSN) requests
  handling is not considered in this document.

4.  The Onramp Gateway Operations

  An onramp gateway MUST, as minimal requirement, perform the following
  functions:

  - address translation/mapping,
  - image format conversion, and
  - error/return notification handling,

  and MAY also perform

  - user authorization.

4.1.  User Authorization

  An onramp gateway MAY have a user authorization function to confirm
  that the user is authorized to transmit a facsimile to the Internet
  fax service.  For example, user authorization may be accomplished by
  getting a user-ID and password received by Dual Tone Multi-Frequency
  (DTMF), or via a local authorization table based on the GSTN caller-
  ID.

  If the authorization process fails, then the onramp gateway MUST
  generate an error message/code for the sender of the GSTN Fax.

4.2.  Address Translation/Mapping

  Addresses on Internet Fax service are e-mail addresses, thus a
  recipient of an Internet Fax might be either an e-mail user, an
  Internet Fax device with its own recipients/users, or an offramp
  gateway.  The onramp gateway SHOULD have a functionality in order to
  receive from GSTN (via DTMF) destination addresses.  However, there
  are two categories of destination addresses:

     - e-mail users and Internet Fax recipient/users
     - real GSTN addresses reached via an offramp gateway

  We define "indirect address mapping" as the functionality for the
  first category, and "direct address mapping" as the functionality for
  the second category.



Mimura, et al.               Informational                      [Page 6]

RFC 4160           Internet Fax Gateway Requirements         August 2005


4.2.1.  Indirect Address Mapping

  The onramp gateway MAY implement local address mapping mechanisms
  (via a table, directory lookup, or something similar) that permit
  translation from addresses (called "indirect address numbers")
  received from the GSTN fax sending device into e-mail addresses.  A
  single e-mail address or a list of e-mail addresses MAY correspond to
  a single indirect address number.

  Here is one mapping example:

  (1) An onramp gateway receives the indirect address number "1234"
      from the source GSTN facsimile by DTMF.

           1234

  (2) The destination address is looked up in the address mapping
      table.

           address mapping table
           1234 : [email protected]

  (3) An Internet Fax is sent to the address ("addr-spec")

           [email protected]

  "Addr-spec" is defined in Section 3.4.1 of [14].

  If the address mapping lookup fails, an error MUST be reported to the
  originating GSTN fax device.

4.2.2.  Direct Address Mapping

  If the indirect address mapping specified in 4.2.1 is not
  implemented, then only "direct address mapping" can be used.  The
  GSTN sending device SHOULD send the full numeric destination address
  to the onramp gateway via DTMF.  Direct address mapping can also be
  used if indirect address mapping is implemented.

  An example:

  (1) An onramp gateway receives the destination telephone number
      "441164960348" from the source facsimile by DTMF.

           441164960348






Mimura, et al.               Informational                      [Page 7]

RFC 4160           Internet Fax Gateway Requirements         August 2005


  (2) The destination number is encoded as a "global-phone", so "+" is
      added to the head of the string.

           +441164960348

  (3) "FAX=" is added in order to build the "fax-mbox" address item

           FAX=+441164960348

  (4) The destination address is completed, adding the specification of
      the appropriate offramp gateway, which is supposed to handle the
      delivery of the fax message to a global-phone address.

           [email protected]

  The procedure for choosing the domain name of an offramp gateway is
  defined in Section 4.3 ("Relay Function").

  "Global-phone", "fax-mbox", and "fax-address" are defined in Section
  2 of [7].  "Mta-I-fax" is defined in Section 3 of [7].  "Fax-email"
  is defined in Section 4 of [7].

4.2.3.  Sender Address Handling

  The onramp gateway SHOULD gather information about the GSTN fax
  sender address (for example, via Caller-ID, if available) and encode
  it as the sender of the Internet Fax, using the direct address
  mapping (see Section 4.2.2 of this document).  The sender address
  SHOULD be completed using the onramp gateway address, unless the
  onramp gateway has additional information with which to specify a
  different return path.

  If the onramp gateway does not have any sender address information,
  the Internet Fax sender address SHOULD be set to either a "no-reply"
  address or an appropriate default mailbox.

4.2.4.  Support for Subaddress

  An onramp gateway SHOULD support the subaddress.  In the case of
  direct address mapping, the subaddress is specified using the T.33
  [15] specification, and encoded as given in [7].  In the case of
  indirect address mapping, the subaddress MAY be contained inside the
  address mapping table.








Mimura, et al.               Informational                      [Page 8]

RFC 4160           Internet Fax Gateway Requirements         August 2005


4.3.  Relay Function

  The onramp gateway SHOULD provide functionality for choosing the
  destination offramp gateway by analyzing a destination fax number.  A
  possible method to expand or acquire information from the onramp
  gateway about offramp gateways MAY include keeping cached information
  about sender addresses that was sent by other onramp gateways.

4.4.  File Format Conversion

  An onramp gateway MUST convert the file format from a facsimile over
  the GSTN to the file format TIFF Profile-S for Internet Fax, as
  defined in [16].

4.6.  Return Notice Handling

  When an onramp gateway receives and analyzes a return notice from the
  Internet Fax destination, it MAY have the functionality to send the
  delivery status to a suitable facsimile device on the GSTN through an
  appropriate offramp gateway.  The generated notice sent via GSTN fax
  SHOULD contain both the human-readable notice information, and the
  original delivery codes.

  If the onramp gateway fails in the transmission of the return notice
  back to GSTN fax service, the information MAY be recorded into a log,
  and processing MAY end.  As an alternate, the administrator of the
  gateway system MAY be notified of this notice with a specific method
  (for example, by sending an e-mail message to a mailbox).

5.  Security Considerations

  Refer to Section 3.1 ("User Authorization") for authentication for an
  offramp gateway.  OpenPGP [17] [25] can be used to provide
  authorization services instead of S/MIME.  Refer to Section 4.1
  ("User Authorization") for authentication for an onramp gateway.

  S/MIME and OpenPGP can also be used to encrypt a message.  A signed
  or encrypted message is protected while transported along the
  network; however, when a message reaches an Internet Fax Gateway,
  either onramp or offramp, this kind of protection cannot be applied
  anymore.  Here, security must rely on trusted operations of the
  gateway itself.  A gateway might have its own certificate/key to
  improve security operations when sending Internet Faxes, but, as with
  any gateway, it breaks the end-to-end security pattern of both S/MIME
  and PGP.

  Other security mechanisms, like IPsec [18][19][20][21][2] or TLS [23]
  also do not ensure a secure gateway operation.



Mimura, et al.               Informational                      [Page 9]

RFC 4160           Internet Fax Gateway Requirements         August 2005


  Denial-of-service attacks are beyond the scope of this document.
  Host compromise caused by flaws in the implementation is beyond the
  scope of this document.

6.  References

6.1.  Informative References

  [1]  Masinter, L., "Terminology and Goals for Internet Fax", RFC
       2542, March 1999.

  [2]  Thayer, R., Doraswamy, N., and R. Glenn, "IP Security Document
       Roadmap", RFC 2411, November 1998.

6.2.  Normative References

  [3]  "Procedures for real-time Group 3 facsimile communication over
       IP networks", ITU-T Recommendation T.38, June 1998.

  [4]  Toyoda, K., Ohno, H., Murai, J., and D. Wing, "A Simple Mode of
       Facsimile Using Internet Mail", RFC 3965, December 2004.

  [5]  Bradner, S., "Key words for use in RFCs to Indicate Requirement
       Levels", BCP 14, RFC 2119, March 1997.

  [6] "Procedures for document facsimile transmission in the general
       switched telephone network", ITU-T Recommendation T.30, April
       1999.

  [7]  Allocchio, C., "Minimal FAX address format in Internet Mail",
       RFC 3192, October 2001.

  [8]  Allocchio, C., "GSTN Address Element Extensions in E-mail
       Services", RFC 2846, June 2000.

  [9]  Housley, R., "Cryptographic Message Syntax (CMS)", RFC 3852,
       July 2004.

  [10] Rescorla, E., "Diffie-Hellman Key Agreement Method", RFC 2631,
       June 1999.

  [11] Ramsdell, B., "Secure/Multipurpose Internet Mail Extensions
       (S/MIME) Version 3.1 Certificate Handling", RFC 3850, July 2004.

  [12] Ramsdell, B., "Secure/Multipurpose Internet Mail Extensions
       (S/MIME) Version 3.1 Message Specification", RFC 3851, July
       2004.




Mimura, et al.               Informational                     [Page 10]

RFC 4160           Internet Fax Gateway Requirements         August 2005


  [13] Hoffman, P., "Enhanced Security Services for S/MIME", RFC 2634,
       June 1999.

  [14] Resnick, P., "Internet Message Format", RFC 2822, April 2001.

  [15] "Facsimile routing utilizing the subaddress", ITU recommendation
       T.33, July 1996.

  [16] Buckley, R., Venable, D., McIntyre, L., Parsons, G., and J.
       Rafferty, "File Format for Internet Fax", RFC 3949, February
       2005.

  [17] Callas, J., Donnerhacke, L., Finney, H., and R. Thayer, "OpenPGP
       Message Format", RFC 2440, November 1998.

  [18] Kent, S. and R. Atkinson, "Security Architecture for the
       Internet Protocol", RFC 2401, November 1998.

  [19] Kent, S. and R. Atkinson, "IP Authentication Header", RFC 2402,
       November 1998.

  [20] Ramakrishnan, K., Floyd, S., and D. Black, "The Addition of
       Explicit Congestion Notification (ECN) to IP", RFC 3168,
       September 2001.

  [21] Piper, D., "The Internet IP Security Domain of Interpretation
       for ISAKMP", RFC 2407, November 1998.

  [23] Blake-Wilson, S., Nystrom, M., Hopwood, D., Mikkelsen, J., and
       T. Wright, "Transport Layer Security (TLS) Extensions", RFC
       3546, June 2003.

  [24] Mimura, K., Yokoyama, K., Satoh, T., Watanabe, K., and C.
       Kanaide, "Guidelines for Optional Services for Internet Fax
       Gateways", RFC 4161, August 2005.

  [25] Elkins, M., Del Torto, D., Levien, R., and T. Roessler, "MIME
       Security with OpenPGP", RFC 3156, August 2001.













Mimura, et al.               Informational                     [Page 11]

RFC 4160           Internet Fax Gateway Requirements         August 2005


Authors' Addresses

  Katsuhiko Mimura
  TOYO Communication Equipment CO., LTD.
  2-1-1 Koyato, Samukawa-machi, Koza-gun
  Kanagawa, Japan

  Fax: +81 467 74 5743
  EMail: [email protected]


  Keiichi Yokoyama
  TOYO Communication Equipment CO., LTD.
  2-1-1 Koyato, Samukawa-machi, Koza-gun
  Kanagawa, Japan

  Fax: +81 467 74 5743
  EMail: [email protected]


  Takahisa Satoh
  TOYO Communication Equipment CO., LTD.
  2-1-1 Koyato, Samukawa-machi, Koza-gun
  Kanagawa, Japan

  Fax: +81 467 74 5743
  EMail: [email protected]


  Chie Kanaide
  TOYO Communication Equipment CO., LTD.
  2-1-1 Koyato, Samukawa-machi, Koza-gun
  Kanagawa, Japan

  Fax: +81 467 74 5743
  EMail: [email protected]


  Claudio Allocchio
  Consortium GARR
  Viale Palmiro Togliatti 1625
  00155 Roma, Italy

  Fax: +39 040 3758565
  EMail: [email protected]






Mimura, et al.               Informational                     [Page 12]

RFC 4160           Internet Fax Gateway Requirements         August 2005


Full Copyright Statement

  Copyright (C) The Internet Society (2005).

  This document is subject to the rights, licenses and restrictions
  contained in BCP 78, and except as set forth therein, the authors
  retain all their rights.

  This document and the information contained herein are provided on an
  "AS IS" basis and THE CONTRIBUTOR, THE ORGANIZATION HE/SHE REPRESENTS
  OR IS SPONSORED BY (IF ANY), THE INTERNET SOCIETY AND THE INTERNET
  ENGINEERING TASK FORCE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED,
  INCLUDING BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF THE
  INFORMATION HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED
  WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Intellectual Property

  The IETF takes no position regarding the validity or scope of any
  Intellectual Property Rights or other rights that might be claimed to
  pertain to the implementation or use of the technology described in
  this document or the extent to which any license under such rights
  might or might not be available; nor does it represent that it has
  made any independent effort to identify any such rights.  Information
  on the procedures with respect to rights in RFC documents can be
  found in BCP 78 and BCP 79.

  Copies of IPR disclosures made to the IETF Secretariat and any
  assurances of licenses to be made available, or the result of an
  attempt made to obtain a general license or permission for the use of
  such proprietary rights by implementers or users of this
  specification can be obtained from the IETF on-line IPR repository at
  http://www.ietf.org/ipr.

  The IETF invites any interested party to bring to its attention any
  copyrights, patents or patent applications, or other proprietary
  rights that may cover technology that may be required to implement
  this standard.  Please address the information to the IETF at ietf-
  [email protected].

Acknowledgement

  Funding for the RFC Editor function is currently provided by the
  Internet Society.







Mimura, et al.               Informational                     [Page 13]