Network Working Group                                       P. Hoffman
Request for Comments: 2368                    Internet Mail Consortium
Updates: 1738, 1808                                        L. Masinter
Category: Standards Track                            Xerox Corporation
                                                          J. Zawinski
                                              Netscape Communications
                                                            July 1998


                        The mailto URL scheme

Status of this Memo

  This document specifies an Internet standards track protocol for the
  Internet community, and requests discussion and suggestions for
  improvements.  Please refer to the current edition of the "Internet
  Official Protocol Standards" (STD 1) for the standardization state
  and status of this protocol.  Distribution of this memo is unlimited.

Copyright Notice

  Copyright (C) The Internet Society (1998).  All Rights Reserved.

Abstract

  This document defines the format of Uniform Resource Locators (URL)
  for designating electronic mail addresses. It is one of a suite of
  documents which replace RFC 1738, 'Uniform Resource Locators', and
  RFC 1808, 'Relative Uniform Resource Locators'. The syntax of
  'mailto' URLs from RFC 1738 is extended to allow creation of more RFC
  822 messages by allowing the URL to express additional header and
  body fields.

1. Introduction

  The mailto URL scheme is used to designate the Internet mailing
  address of an individual or service. In its simplest form, a mailto
  URL contains an Internet mail address.

  For greater functionality, because interaction with some resources
  may require message headers or message bodies to be specified as well
  as the mail address, the mailto URL scheme is extended to allow
  setting mail header fields and the message body.

2. Syntax of a mailto URL

  Following the syntax conventions of RFC 1738 [RFC1738], a "mailto"
  URL has the form:



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RFC 2368                 The mailto URL scheme                 July 1998


    mailtoURL  =  "mailto:" [ to ] [ headers ]
    to         =  #mailbox
    headers    =  "?" header *( "&" header )
    header     =  hname "=" hvalue
    hname      =  *urlc
    hvalue     =  *urlc

  "#mailbox" is as specified in RFC 822 [RFC822]. This means that it
  consists of zero or more comma-separated mail addresses, possibly
  including "phrase" and "comment" components. Note that all URL
  reserved characters in "to" must be encoded: in particular,
  parentheses, commas, and the percent sign ("%"), which commonly occur
  in the "mailbox" syntax.

  "hname" and "hvalue" are encodings of an RFC 822 header name and
  value, respectively. As with "to", all URL reserved characters must
  be encoded.

  The special hname "body" indicates that the associated hvalue is the
  body of the message. The "body" hname should contain the content for
  the first text/plain body part of the message. The mailto URL is
  primarily intended for generation of short text messages that are
  actually the content of automatic processing (such as "subscribe"
  messages for mailing lists), not general MIME bodies.

  Within mailto URLs, the characters "?", "=", "&" are reserved.

  Because the "&" (ampersand) character is reserved in HTML, any mailto
  URL which contains an ampersand must be spelled differently in HTML
  than in other contexts.  A mailto URL which appears in an HTML
  document must use "&" instead of "&".

  Also note that it is legal to specify both "to" and an "hname" whose
  value is "to". That is,

    mailto:addr1%2C%20addr2

    is equivalent to

    mailto:?to=addr1%2C%20addr2

    is equivalent to

    mailto:addr1?to=addr2

  8-bit characters in mailto URLs are forbidden. MIME encoded words (as
  defined in [RFC2047]) are permitted in header values, but not for any
  part of a "body" hname.



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RFC 2368                 The mailto URL scheme                 July 1998


3. Semantics and operations

  A mailto URL designates an "internet resource", which is the mailbox
  specified in the address. When additional headers are supplied, the
  resource designated is the same address, but with an additional
  profile for accessing the resource. While there are Internet
  resources that can only be accessed via electronic mail, the mailto
  URL is not intended as a way of retrieving such objects
  automatically.

  In current practice, resolving URLs such as those in the "http"
  scheme causes an immediate interaction between client software and a
  host running an interactive server. The "mailto" URL has unusual
  semantics because resolving such a URL does not cause an immediate
  interaction. Instead, the client creates a message to the designated
  address with the various header fields set as default. The user can
  edit the message, send this message unedited, or choose not to send
  the message. The operation of how any URL scheme is resolved is not
  mandated by the URL specifications.

4. Unsafe headers

  The user agent interpreting a mailto URL SHOULD choose not to create
  a message if any of the headers are considered dangerous; it may also
  choose to create a message with only a subset of the headers given in
  the URL.  Only the Subject, Keywords, and Body headers are believed
  to be both safe and useful.

  The creator of a mailto URL cannot expect the resolver of a URL to
  understand more than the "subject" and "body" headers. Clients that
  resolve mailto URLs into mail messages should be able to correctly
  create RFC 822-compliant mail messages using the "subject" and "body"
  headers.

5. Encoding

  RFC 1738 requires that many characters in URLs be encoded. This
  affects the mailto scheme for some common characters that might
  appear in addresses, headers or message contents. One such character
  is space (" ", ASCII hex 20). Note the examples above that use "%20"
  for space in the message body.  Also note that line breaks in the
  body of a message MUST be encoded with "%0D%0A".

  People creating mailto URLs must be careful to encode any reserved
  characters that are used in the URLs so that properly-written URL
  interpreters can read them. Also, client software that reads URLs
  must be careful to decode strings before creating the mail message so




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  that the mail messages appear in a form that the recipient will
  understand. These strings should be decoded before showing the user
  the message.

  The mailto URL scheme is limited in that it does not provide for
  substitution of variables. Thus, a message body that must include a
  user's email address can not be encoded using the mailto URL. This
  limitation also prevents mailto URLs that are signed with public keys
  and other such variable information.

6. Examples

  URLs for an ordinary individual mailing address:

    <mailto:[email protected]>

  A URL for a mail response system that requires the name of the file
  in the subject:

    <mailto:[email protected]?subject=current-issue>

  A mail response system that requires a "send" request in the body:

    <mailto:[email protected]?body=send%20current-issue>

  A similar URL could have two lines with different "send" requests (in
  this case, "send current-issue" and, on the next line, "send index".)

    <mailto:[email protected]?body=send%20current-
    issue%0D%0Asend%20index>

  An interesting use of your mailto URL is when browsing archives of
  messages. Each browsed message might contain a mailto URL like:

    <mailto:[email protected]?In-Reply-
    To=%[email protected]>

  A request to subscribe to a mailing list:

    <mailto:[email protected]?body=subscribe%20bamboo-l>

  A URL for a single user which includes a CC of another user:

    <mailto:[email protected][email protected]&body=hello>

  Another way of expressing the same thing:

    <mailto:[email protected]&[email protected]&body=hello>



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RFC 2368                 The mailto URL scheme                 July 1998


  Note the use of the "&" reserved character, above. The following
  example, by using "?" twice, is incorrect:

    <mailto:[email protected][email protected]?body=hello>   ; WRONG!

  According to RFC 822, the characters "?", "&", and even "%" may occur
  in addr-specs. The fact that they are reserved characters in this URL
  scheme is not a problem: those characters may appear in mailto URLs,
  they just may not appear in unencoded form. The standard URL encoding
  mechanisms ("%" followed by a two-digit hex number) must be used in
  certain cases.

  To indicate the address "gorby%[email protected]" one would do:

    <mailto:gorby%[email protected]>

  To indicate the address "[email protected]", and include
  another header, one would do:

    <mailto:unlikely%[email protected]?blat=foop>

  As described above, the "&" (ampersand) character is reserved in HTML
  and must be replacded with "&amp;". Thus, a complex URL that has
  internal ampersands might look like:

    Click
    <a href="mailto:[email protected]&amp;[email protected]&amp;body=hello">
    mailto:[email protected]&amp;[email protected]&amp;body=hello</a> to
    send a greeting message to <i>Joe and Bob</i>.

7. Security Considerations

  The mailto scheme can be used to send a message from one user to
  another, and thus can introduce many security concerns. Mail messages
  can be logged at the originating site, the recipient site, and
  intermediary sites along the delivery path. If the messages are not
  encoded, they can also be read at any of those sites.

  A mailto URL gives a template for a message that can be sent by mail
  client software. The contents of that template may be opaque or
  difficult to read by the user at the time of specifying the URL.
  Thus, a mail client should never send a message based on a mailto URL
  without first showing the user the full message that will be sent
  (including all headers that were specified by the mailto URL), fully
  decoded, and asking the user for approval to send the message as
  electronic mail. The mail client should also make it clear that the
  user is about to send an electronic mail message, since the user may
  not be aware that this is the result of a mailto URL.



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RFC 2368                 The mailto URL scheme                 July 1998


  A mail client should never send anything without complete disclosure
  to the user of what is will be sent; it should disclose not only the
  message destination, but also any headers. Unrecognized headers, or
  headers with values inconsistent with those the mail client would
  normally send should be especially suspect. MIME headers (MIME-
  Version, Content-*) are most likely inappropriate, as are those
  relating to routing (From, Bcc, Apparently-To, etc.)

  Note that some headers are inherently unsafe to include in a message
  generated from a URL. For example, headers such as "From:", "Bcc:",
  and so on, should never be interpreted from a URL. In general, the
  fewer headers interpreted from the URL, the less likely it is that a
  sending agent will create an unsafe message.

  Examples of problems with sending unapproved mail include:

    * mail that breaks laws upon delivery, such as making illegal
      threats;

    * mail that identifies the sender as someone interested in breaking
      laws;

    * mail that identifies the sender to an unwanted third party;

    * mail that causes a financial charge to be incurred on the sender;

    * mail that causes an action on the recipient machine that causes
      damage that might be attributed to the sender.

  Programs that interpret mailto URLs should ensure that the SMTP
  "From" address is set and correct.

8. IANA Considerations

  This document changes the definition of the mailto: URI scheme; any
  registry of URI schemes should refer to this document rather than its
  predecessor, RFC 1738.














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RFC 2368                 The mailto URL scheme                 July 1998


9. References

  [RFC822] Crocker, D., "Standard for the Format of ARPA Internet Text
           Messages", STD 11, RFC 822, August 1982.

  [RFC1738] Berners-Lee, T., Masinter, L., and M. McCahill, Editors,
            "Uniform Resource Locators (URL)", RFC 1738, December 1994.

  [RFC1808] Fielding, R., "Relative Uniform Resource Locators", RFC
            1808, June 1995.

  [RFC2047] Moore, K., "MIME Part Three: Message Header Extensions for
            Non-ASCII Text", RFC 2047, November 1996.






































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RFC 2368                 The mailto URL scheme                 July 1998


A. Change from RFC 1738

  RFC 1738 defined only a simple 'mailto' with no headers, just an
  addr-spec (not a full mailbox.)  However, required usage and
  implementation has led to the development of an extended syntax that
  included more header fields.

B. Acknowledgments

  This document was derived from RFC 1738 and RFC 1808 [RFC1808]; the
  acknowledgments from those specifications still applies.

  The following people contributed to this memo or had and discussed
  similar ideas for mailto.

  Harald Alvestrand
  Bryan Costales
  Steve Dorner
  Al Gilman
  Mark Joseph
  Laurence Lundblade
  Keith Moore
  Jacob Palme
  Michael Patton



























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RFC 2368                 The mailto URL scheme                 July 1998


C. Author Contact Information

  Paul E. Hoffman
  Internet Mail Consortium
  127 Segre Place
  Santa Cruz, CA  95060 USA

  EMail: [email protected]


  Larry Masinter
  Xerox Corporation
  3333 Coyote Hill Road
  Palo Alto, CA 94304 USA

  EMail: [email protected]


  Jamie Zawinski
  Netscape Communications Corp.
  501 East Middlefield Road
  Mountain View, CA 94043 USA

  EMail: [email protected]



























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RFC 2368                 The mailto URL scheme                 July 1998


D.  Full Copyright Statement

  Copyright (C) The Internet Society (1998).  All Rights Reserved.

  This document and translations of it may be copied and furnished to
  others, and derivative works that comment on or otherwise explain it
  or assist in its implementation may be prepared, copied, published
  and distributed, in whole or in part, without restriction of any
  kind, provided that the above copyright notice and this paragraph are
  included on all such copies and derivative works.  However, this
  document itself may not be modified in any way, such as by removing
  the copyright notice or references to the Internet Society or other
  Internet organizations, except as needed for the purpose of
  developing Internet standards in which case the procedures for
  copyrights defined in the Internet Standards process must be
  followed, or as required to translate it into languages other than
  English.

  The limited permissions granted above are perpetual and will not be
  revoked by the Internet Society or its successors or assigns.

  This document and the information contained herein is provided on an
  "AS IS" basis and THE INTERNET SOCIETY AND THE INTERNET ENGINEERING
  TASK FORCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
  BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF THE INFORMATION
  HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED WARRANTIES OF
  MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
























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