Internet Engineering Task Force (IETF)                    H. Schulzrinne
Request for Comments: 6444                           Columbia University
Category: Informational                                         L. Liess
ISSN: 2070-1721                                         Deutsche Telekom
                                                          H. Tschofenig
                                                 Nokia Siemens Networks
                                                               B. Stark
                                                                   AT&T
                                                               A. Kuett
                                                                  Skype
                                                           January 2012


         Location Hiding: Problem Statement and Requirements

Abstract

  The emergency services architecture developed in the IETF Emergency
  Context Resolution with Internet Technology (ECRIT) working group
  describes an architecture where location information is provided by
  access networks to endpoints or Voice over IP (VoIP) service
  providers in order to determine the correct dial string and
  information to route the call to a Public Safety Answering Point
  (PSAP).  To determine the PSAP Uniform Resource Identifier (URI), the
  usage of the Location-to-Service Translation (LoST) protocol is
  envisioned.

  This document provides a problem statement and lists requirements for
  situations where the Internet Access Provider (IAP) and/or the
  Internet Service Provider (ISP) are only willing to disclose limited
  or no location information.

Status of This Memo

  This document is not an Internet Standards Track specification; it is
  published for informational purposes.

  This document is a product of the Internet Engineering Task Force
  (IETF).  It represents the consensus of the IETF community.  It has
  received public review and has been approved for publication by the
  Internet Engineering Steering Group (IESG).  Not all documents
  approved by the IESG are a candidate for any level of Internet
  Standard; see Section 2 of RFC 5741.

  Information about the current status of this document, any errata,
  and how to provide feedback on it may be obtained at
  http://www.rfc-editor.org/info/rfc6444.




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Copyright Notice

  Copyright (c) 2012 IETF Trust and the persons identified as the
  document authors.  All rights reserved.

  This document is subject to BCP 78 and the IETF Trust's Legal
  Provisions Relating to IETF Documents
  (http://trustee.ietf.org/license-info) in effect on the date of
  publication of this document.  Please review these documents
  carefully, as they describe your rights and restrictions with respect
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  include Simplified BSD License text as described in Section 4.e of
  the Trust Legal Provisions and are provided without warranty as
  described in the Simplified BSD License.

  This document may contain material from IETF Documents or IETF
  Contributions published or made publicly available before November
  10, 2008.  The person(s) controlling the copyright in some of this
  material may not have granted the IETF Trust the right to allow
  modifications of such material outside the IETF Standards Process.
  Without obtaining an adequate license from the person(s) controlling
  the copyright in such materials, this document may not be modified
  outside the IETF Standards Process, and derivative works of it may
  not be created outside the IETF Standards Process, except to format
  it for publication as an RFC or to translate it into languages other
  than English.

Table of Contents

  1. Introduction ....................................................3
     1.1. Emergency Services Architecture ............................3
     1.2. Location Hiding ............................................3
     1.3. Location by Reference ......................................4
  2. Terminology .....................................................5
  3. Requirements ....................................................5
  4. Security Considerations .........................................7
  5. Acknowledgments .................................................7
  6. Normative References ............................................7













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1.  Introduction

1.1.  Emergency Services Architecture

  The emergency services architecture developed in the IETF Emergency
  Context Resolution with Internet Technology (ECRIT) working group,
  see [RFC6443], describes an architecture where location information
  is provided by access networks to endpoints or VoIP service providers
  in order to determine the correct dial string and information to
  route the call to a Public Safety Answering Point (PSAP).  The
  Location-to-Service Translation (LoST) protocol [RFC5222] allows
  callers and other call-routing entities to determine the PSAP Uniform
  Resource Identifier (URI) for a specific geographical location
  together with a service URN [RFC5031].  The basic architecture is
  shown in Figure 1 of [RFC6443] and further detailed in the message
  flow in Figure 2 of [RFC6443].

  For emergency services, location information is needed for three
  purposes:

  1.  Emergency call routing to the PSAP that is responsible for a
      specific geographical region.

  2.  Dispatch of the emergency personnel to the scene of an accident,
      crime, or other type of incident.

  3.  Additionally, a Voice Service Provider (VSP) may need to verify
      that a call is indeed an emergency call and may therefore require
      location information to ensure that calls routed to a specific
      URI point to a PSAP.

  This document focuses on items (1) and (3).  Providing location
  information by the ISP to emergency authorities, including PSAPs,
  regional emergency management association, and emergency personnel is
  typically a legal obligation covered by regulatory frameworks.

1.2.  Location Hiding

  Internet Access Providers (IAPs) and Internet Service Providers
  (ISPs) typically have little incentive to provide location
  information to end hosts or independent VSPs (without monetary
  compensation) for any purpose, including for emergency call routing.
  The decision to deny disclosure of location information can be driven
  by a number of technical and business concerns.  Some providers may
  perceive a risk that allowing users to access location information
  for non-emergency purposes or prior to an emergency call will incur
  additional server load and thus costs.  Other providers may not want




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  to make location information available without the ability to charge
  for it.  Yet, others fear problems with regard to privacy when
  disclosing location information to potentially unknown third parties.

1.3.  Location by Reference

  The work on the Location Configuration Protocol (LCP) indicated the
  need to provide the capability to obtain Location-by-References
  (LbyRs) in addition to Location-by-Value (LbyV) from a Location
  Information Server (LIS).

  The LCP problem statement and requirements document is [RFC5687].
  The requirements for obtaining an LbyR via the LCP and the
  corresponding dereferencing step can be found in [RFC5808].

  HTTP Enabled Location Delivery (HELD), see [RFC5985], is an
  instantiation of the LCP concept and allows LbyVs and LbyRs to be
  requested.

  A location reference may already satisfy the requirement for location
  hiding if the PSAP has the appropriate credentials to resolve the
  reference.  These credentials allow the ISP/IAP to authenticate and
  to authorize the party that would like to request location
  information.  The policy to obtain these credentials allows ISPs/IAPs
  to put constraints under which these credentials are handed out.
  ISPs/IAPs ideally might want to engage in a business relationship
  with the VSP to receive a financial compensation for the service they
  provide.  On the Internet, the number of VSPs is potentially large
  and the VSPs would not want to enter a business contract with
  potentially every ISP/IAP worldwide.  The number of potential
  contracts between ISPs/IAPs and PSAPs is, however, relatively small
  as they typically need to have a local relationship as PSAPs provide
  their emergency services support in a certain geographical region for
  which certain ISPs/IAPs have networks deployed.

  Note that the requirement being met here is for delivery of location
  information to the PSAP, not for LoST routing or for validation at
  the VSP.  Since LoST [RFC5222] requires location by value, location
  by reference cannot be used for location-based routing.  Also, LoST
  servers may be operated by independent parties, including VSPs, which
  again may not be able to resolve the reference to location by value.
  (Note that LoST is a protocol used for determining the location-
  appropriate PSAP based on location information and a Service URN
  [RFC5031].)







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2.  Terminology

  The keywords "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
  "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this
  document are to be interpreted as described in [RFC2119], with the
  important qualification that, unless otherwise stated, these terms
  apply to the design of an solution supporting location hiding, not
  its implementation or application.

  This document reuses terminology from [RFC5687].

3.  Requirements

  Req-1:   There MUST be a way for the ISP/IAP to withhold precise
           location information from the endpoint and from the VSP.

  Req-2:   The ISP/IAP MUST support the ability of the endpoint or the
           VSP to route emergency calls.

  Req-3:   The VSP MUST be able to validate that a call purported to be
           an emergency call is being routed to a bona fide URI, which
           is denoted by being a URI in LoST for the designated
           emergency service.  This requirement is provided to deal
           with potential security problems described in Section 5.1 of
           [RFC5069].

  Req-4:   The PSAP MUST receive precise location information (by
           value) about emergency callers.  As such, any solution MUST
           be able to provide location information to the PSAP even
           while withholding it from the emergency caller.

  Req-5:   The proposed solution MUST NOT assume a business or trust
           relationship between the caller's VSP and the caller's ISP.

  Req-6:   A solution MUST consider deployment scenarios where a VSP
           does not operate in the same jurisdiction as the PSAP.

  Req-7:   The solution MUST consider that service boundaries for the
           various emergency services responsible for a particular
           location may differ.

  Req-8:   The steps needed by the endpoint for emergency calling
           SHOULD be no different when location is withheld versus when
           location is not withheld.  In particular, user agents cannot
           require additional configuration to discover in which
           particular environment (hiding or no hiding) they find
           themselves.




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  Req-9:   The solution SHOULD work without the ISP/IAP having to
           support SIP and without the need to utilize SIP between the
           endpoint and the VSP.

  Req-10:  The solution MUST work if PSAP boundaries have holes.  (For
           a discussion about holes in PSAP boundaries and their
           encoding, the reader is referred to [RFC5964].)

  Req-11:  The solution MUST NOT assume the existence of Emergency
           Service Routing Proxies (ESRPs) per country, state, and
           city.

  Req-12:  The solution MUST consider that service boundaries for
           different emergency services may differ, but they overlap at
           the location of the caller.

  Req-13:  Though the solution MAY add steps to the emergency call
           routing process described in [RFC6443], these steps MUST NOT
           significantly increase call setup latency.  For example, the
           revised process MUST NOT include "trial-and-error"
           operations on its critical path, such as attempts at LbyR
           resolutions that may take time to time out.

  Req-14:  The solution MUST allow the end host to determine PSAP/ESRP
           URLs prior to the call, for all emergency services.

  Req-15:  The solution MUST allow user agents (UAs) to discover at
           least their dial string ahead of the emergency call.

  Req-16:  The solution MUST have minimal impact on UAs, i.e., a
           solution is preferred if it does not require a substantially
           different emergency service procedure compared to the
           procedure of dealing with emergency services where no
           location hiding is applied.

  Req-17:  The solution MUST NOT interfere with the use of LoST for
           non-emergency services.

  Req-18:  The solution MUST allow emergency calls to reach an IP-to-
           PSTN gateway rather than the IP-based PSAP directly.

  Req-19:  The solution MUST NOT shift effort (externality), i.e., the
           convenience of the location-hiding ISP MUST NOT impose a
           burden on user agents or non-hiding ISPs/IAPs and SHOULD NOT
           impose a burden on VSPs.

  Req-20:  The solution SHOULD minimize the impact on LoST, SIP
           conveyance [RFC6442], and DHCP.



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  Req-21:  The solution SHOULD NOT break in the presence of NATs and
           SHOULD consider the presence of legacy devices, as described
           in [RFC5687].

4.  Security Considerations

  This document does not raise additional security consideration beyond
  those mentioned in [RFC5687] and discussed in this document.

5.  Acknowledgments

  We would like to thank the following ECRIT working group members (in
  no particular order) for their contributions:

  o  Andrew Newton ([email protected])

  o  James Winterbottom ([email protected])

  o  Brian Rosen ([email protected])

  o  Richard Barnes ([email protected])

  o  Marc Linsner ([email protected])

  o  Ted Hardie ([email protected])

  The authors would also like to thank Ben Campbell for his Gen-ART
  review.  Additionally, we would like to thank Jari Arkko, Alexey
  Melnikov, Tim Polk, and Dan Romascanu for their IESG review.

6.  Normative References

  [RFC2119]  Bradner, S., "Key words for use in RFCs to Indicate
             Requirement Levels", BCP 14, RFC 2119, March 1997.

  [RFC5031]  Schulzrinne, H., "A Uniform Resource Name (URN) for
             Emergency and Other Well-Known Services", RFC 5031,
             January 2008.

  [RFC5069]  Taylor, T., Tschofenig, H., Schulzrinne, H., and M.
             Shanmugam, "Security Threats and Requirements for
             Emergency Call Marking and Mapping", RFC 5069,
             January 2008.

  [RFC5222]  Hardie, T., Newton, A., Schulzrinne, H., and H.
             Tschofenig, "LoST: A Location-to-Service Translation
             Protocol", RFC 5222, August 2008.




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  [RFC5687]  Tschofenig, H. and H. Schulzrinne, "GEOPRIV Layer 7
             Location Configuration Protocol: Problem Statement and
             Requirements", RFC 5687, March 2010.

  [RFC5808]  Marshall, R., "Requirements for a Location-by-Reference
             Mechanism", RFC 5808, May 2010.

  [RFC5964]  Winterbottom, J. and M. Thomson, "Specifying Holes in
             Location-to-Service Translation (LoST) Service
             Boundaries", RFC 5964, August 2010.

  [RFC5985]  Barnes, M., "HTTP-Enabled Location Delivery (HELD)",
             RFC 5985, September 2010.

  [RFC6442]  Polk, J., Rosen, B., and J. Peterson, "Location Conveyance
             for the Session Initiation Protocol", RFC 6442,
             December 2011.

  [RFC6443]  Rosen, B., Schulzrinne, H., Polk, J., and A. Newton,
             "Framework for Emergency Calling Using Internet
             Multimedia", RFC 6443, December 2011.






























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Authors' Addresses

  Henning Schulzrinne
  Columbia University
  Department of Computer Science
  450 Computer Science Building
  New York, NY  10027
  US
  Phone: +1 212 939 7004
  EMail: [email protected]
  URI:   http://www.cs.columbia.edu

  Laura Liess
  Deutsche Telekom Networks
  Deutsche Telekom Allee 7
  Darmstadt, Hessen  64295
  Germany
  Phone:
  EMail: [email protected]
  URI:   http://www.telekom.de

  Hannes Tschofenig
  Nokia Siemens Networks
  Linnoitustie 6
  Espoo  02600
  Finland
  Phone: +358 (50) 4871445
  EMail: [email protected]
  URI:   http://www.tschofenig.priv.at

  Barbara Stark
  AT&T
  725 W Peachtree St, NE
  Atlanta, GA  30308
  USA
  Phone: +1 404 499 7026
  EMail: [email protected]

  Andres Kuett
  Skype
  EMail: [email protected]










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