Network Working Group                               J. Iseli (MITRE-TIP)
Request for Comments: 584                          D. Crocker (UCLA-NMC)
NIC 19025 and 20049                                  N. Neigus (BBN-NET)
USING Note 6                                             6 November 1973
Categories: Users


           Charter for Arpanet Users Interest Working Group


Background

  The ARPANET Users Interest Working Group (NIC Ident = USING) was
  formed at a meeting of 15 network people on May 23, 1973 in an
  attempt to improve the Network user's working environment. USING will
  attempt to represent the interests and needs of users in the Network
  community, so as to increase awareness of user requirements and
  encourage better provision of the neeed services. The group believes
  that the network is moving beyond a concentration of resources in
  self-perpetuating research and development; the Network is becoming a
  service and its viability as such is dependent on user satisfaction.

  A second group, the ARPANET Users Group (NIC Ident = USERS) is
  organized as a forum for users to express their desires and
  complaints. Acting as a steering committee and lobby for this group,
  USING will forward their ideas to the appropriate centers.

Membership

  Group membership, in USING, is open to individuals interested in
  working to improve Network user support and able and willing to make
  meaningful contributions to USING's activities.

  Membership, in USERS, is open to any interested person.

Scope

  USING has set as its scope those facets of Network activity that
  affect the provision of services to users. This includes the
  availability of resources, their reliability and ease of use.

Goals

  USING's overall goal is to ensure that the ARPANET becomes a coherent
  system in which users can regulate their own working environment
  according to their level of experience and the degree of transparency
  (of specific system idiosyncrasies) they desire.  System resources
  should be self-documenting, and all levels of assistance (on- and









NWG/RFC# 584                             JI DHC NJN 5-NOV073 20:44 20049


  off-line) should be available, again, to be regulated by the user.

  Short Term Objectives, for the initial 6-12 months

   1. Specification of a user-level Common Command Language (CCL);

   2. Specification of a Network Editor for CCL;

   3. Further definition and focusing of User Issues;

   4. Encouraging establishment of a User's consulting service;

   5. Publication of a New-Users Handbook.

   Long Term Activities

   1. Monitor and/or provide impetus for user-oriented Network
      development efforts, including resource directories, tutorials
      [static and dynamic], training courses and referral services;

   2. Provide mechanisms to encourage, analyze, and respond to user
      feedback;

   3. Develop profile information relative to users' requirements,
      types, usage attributes, and affiliations;

   4. Stimulate mechanisms to facilitate entry of new users to the
      ARPANET;

   5. Sponsor user seminars and encourage formation of viable user
      working groups where appropriate.










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