Network Working Group                                        A. Melnikov
Request for Comments: 3503                 ACI Worldwide/MessagingDirect
Category: Standards Track                                     March 2003


         Message Disposition Notification (MDN) profile for
               Internet Message Access Protocol (IMAP)

Status of this Memo

  This document specifies an Internet standards track protocol for the
  Internet community, and requests discussion and suggestions for
  improvements.  Please refer to the current edition of the "Internet
  Official Protocol Standards" (STD 1) for the standardization state
  and status of this protocol.  Distribution of this memo is unlimited.

Copyright Notice

  Copyright (C) The Internet Society (2003).  All Rights Reserved.

Abstract

  The Message Disposition Notification (MDN) facility defined in RFC
  2298 provides a means by which a message can request that message
  processing by the recipient be acknowledged as well as a format to be
  used for such acknowledgements.  However, it doesn't describe how
  multiple Mail User Agents (MUAs) should handle the generation of MDNs
  in an Internet Message Access Protocol (IMAP4) environment.

  This document describes how to handle MDNs in such an environment and
  provides guidelines for implementers of IMAP4 that want to add MDN
  support to their products.



















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Table of Contents

  1.  Conventions Used in this Document.............................  2
  2.  Introduction and Overview.....................................  2
  3.  Client behavior...............................................  3
      3.1. Client behavior when receiving a message.................  5
      3.2. Client behavior when copying a message...................  5
      3.3. Client behavior when sending a message...................  5
      3.4. Client behavior when saving a temporary message..........  5
  4.  Server behavior...............................................  5
      4.1. Server that supports arbitrary keywords..................  5
      4.2. Server that supports only $MDNSent keyword...............  5
      4.3. Interaction with IMAP ACL extension......................  6
  5.  Examples......................................................  6
  6.  Security Considerations.......................................  7
  7.  Formal Syntax.................................................  7
  8.  Acknowledgments...............................................  7
  9.  Normative References..........................................  8
  10. Author's Address..............................................  8
  11. Full Copyright Statement......................................  9

1.  Conventions Used in this Document

  "C:" and "S:" in examples show lines sent by the client and server
  respectively.

  The keywords "MUST", "MUST NOT", "SHOULD", "SHOULD NOT", and "MAY" in
  this document when typed in uppercase are to be interpreted as
  defined in "Key words for use in RFCs to Indicate Requirement Levels"
  [KEYWORDS].

2.  Introduction and Overview

  This memo defines an additional [IMAP4] mailbox keyword that allows
  multiple Mail User Agents (MUAs) to know if a requested receipt
  notification was sent.

  Message Disposition Notification [MDN] does not require any special
  support of IMAP in the case where a user has access to the mailstore
  from only one computer and is using a single MUA.  In this case, the
  MUA behaves as described in [MDN], i.e., the MUA performs automatic
  processing and generates corresponding MDNs, it performs requested
  action and, with the user's permission, sends appropriate MDNs.  The
  MUA will not send MDN twice because the MUA keeps track of sent
  notifications in a local configuration.  However, that does not work
  when IMAP is used to access the same mailstore from different
  locations or is using different MUAs.




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  This document defines a new special purpose mailbox keyword $MDNSent
  that must be used by MUAs.  It does not define any new command or
  response for IMAP, but describes a technique that MUAs should use to
  achieve interoperability.

  When a client opens a mailbox for the first time, it verifies that
  the server is capable of storing the $MDNSent keyword by examining
  the PERMANENTFLAGS response code.  In order to support MDN in IMAP, a
  server MUST support either the $MDNSent keyword, or arbitrary message
  keywords.

3.  Client behavior

  The use of IMAP requires few additional steps in mail processing on
  the client side.  The following timeline modifies the timeline found
  in Section 4 of [MDN].

  -- User composes message.

  -- User tells MUA to send message.

  -- MUA passes message to MSA (original recipient information passed
     along).  MUA [optionally] saves message to a folder for sent mail
     with $MDNSent flag set.

  -- MSA sends message to MTA.

  -- Final MTA receives message.

  -- Final MTA delivers message to MUA (possibly generating DSN).

  -- MUA logs into IMAP server, opens mailbox, verifies if mailbox can
     store $MDNSent keyword by examining PERMANENTFLAGS response.

  -- MUA performs automatic processing and generates corresponding MDNs
     ("dispatched", "processed", "deleted", "denied" or "failed"
     disposition type with "automatic-action" and "MDN-sent-
     automatically" disposition modes) for messages that do not have
     $MDNSent keyword, or \Draft flag set. (*)

  -- MUA sets the $MDNSent keyword for every message that required an
     automatic MDN to be sent, whether or not the MDN was sent.

  -- MUA displays a list of messages to user.

  -- User selects a message and requests that some action be performed
     on it.




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  -- MUA performs requested action and, with user's permission, sends
     appropriate MDN ("displayed", "dispatched", "processed",
     "deleted", "denied" or "failed" disposition type with "manual-
     action" and "MDN-sent-manually" or "MDN-sent-automatically"
     disposition mode).  If the generated MDN is saved to a mailbox
     with the APPEND command, the client MUST specify the $MDNSent
     keyword in the APPEND.

  -- MUA sets the $MDNSent keyword for all messages for which the user
     confirmed the dispatching of disposition (or was explicitly
     prohibited to do so).

  -- User possibly performs other actions on message, but no further
     MDNs are generated.

  (*) Note: MUA MUST NOT use \Recent flag as an indicator that it
      should send MDN, because according to [IMAP4], "If multiple
      connections have the same mailbox selected simultaneously, it is
      undefined which of these connections will see newly-arrived
      messages with \Recent set and which will see it without \Recent
      set".  Thus, using \Recent as an indicator will cause
      unpredictable client behavior with different IMAP4 servers.
      However, the client MAY use \Seen flag as one of the indicators
      that MDN must not be sent.  The client MUST NOT use any other
      standard flags, like \Draft or \Answered, to indicate that MDN
      was previously sent, because they have different well known
      meaning.  In any case, in the presence of the $MDNSent keyword,
      the client MUST ignore all other flags or keywords for the
      purpose of generating an MDN and MUST NOT send the MDN.

  When the client opens a mailbox for the first time, it must verify
  that the server supports the $MDNSent keyword, or arbitrary message
  keywords by examining PERMANENTFLAGS response code.

  The client MUST NOT try to set the $MDNSent keyword if the server is
  incapable of storing it permanently.

  The client MUST be prepared to receive NO from the server as the
  result of STORE $MDNSent when the server advertises the support of
  storing arbitrary keywords, because the server may limit the number
  of message keywords it can store in a particular mailbox.  A client
  SHOULD NOT send MDN if it fails to store the $MDNSent keyword.

  Once the $MDNSent keyword is set, it MUST NOT be unset by a client.
  The client MAY set the $MDNSent keyword when a user denies sending
  the notification.  This prohibits all other MUAs from sending MDN for
  this message.




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3.1.  Client behavior when receiving a message

  The client MUST NOT send MDN if a message has the $MDNSent keyword
  set.  It also MUST NOT send MDN if a message has \Draft flag, because
  some clients use this flag to mark a message as incomplete.

  See the timeline in section 3 for details on client behavior when
  receiving a message.

3.2.  Client behavior when copying a message

  The client SHOULD verify that $MDNSent is preserved on a COPY
  operation.  Furthermore, when a message is copied between servers
  with the APPEND command, the client MUST set the $MDNSent keyword
  correctly.

3.3.  Client behavior when sending a message

  When saving a sent message to any folder, the client MUST set the
  $MDNSent keyword to prevent another client from sending MDN for the
  message.

3.4.  Client behavior when saving a temporary message

  When saving an unfinished message to any folder client MUST set
  $MDNSent keyword to prevent another client from sending MDN for the
  message.

4.  Server behavior

  Server implementors that want to follow this specification must
  insure that their server complies with either section 4.1 or section
  4.2.  If the server also supports the IMAP [ACL] extension, it MUST
  also comply with the section 4.3.

4.1.  Server that supports arbitrary keywords

  No changes are required from the server to make it compatible with
  the extension described in this document if it supports arbitrary
  keywords.

4.2.  Server that supports only $MDNSent keyword

  Servers that support only the $MDNSent keyword MUST preserve it on
  the COPY operation.  It is also expected that a server that supports
  SEARCH <flag> will also support the SEARCH KEYWORD $MDNSent.





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4.3.  Interaction with IMAP ACL extension

  Any server that conforms to either 4.1 or 4.2 and also supports the
  IMAP [ACL] extension, SHOULD preserve the $MDNSent keyword on COPY
  even if the client does not have 'w' right.  This will prevent the
  generation of a duplicated MDN for the same message.  Note that the
  server MUST still check if the client has rights to perform the COPY
  operation on a message according to [ACL].

5.  Examples

  1) MUA opens mailbox for the first time.

  a) The server supports storing of arbitrary keywords

  C: a100 select INBOX
  S: * FLAGS (\Flagged \Draft \Deleted \Seen)
  S: * OK [PERMANENTFLAGS (\Flagged \Draft \Deleted \Seen \*)]
  S: * 5 EXISTS
  S: * 3 RECENT
  S: * OK [UIDVALIDITY 894294713]
  S: a100 OK [READ-WRITE] Completed

  b) The server supports storing of the $MDNSent keyword

  C: a100 select INBOX
  S: * FLAGS (\Flagged \Draft \Deleted \Seen $MDNSent)
  S: * OK [PERMANENTFLAGS (\Flagged \Draft \Deleted \Seen $MDNSent)]
  S: * 5 EXISTS
  S: * 3 RECENT
  S: * OK [UIDVALIDITY 894294713]
  S: a100 OK [READ-WRITE] Completed

  2) The MUA successfully sets the $MDNSent keyword

  C: a200 STORE 4 +FLAGS ($MDNSent)
  S: * 4 FETCH (FLAGS (\Flagged \Seen $MDNSent))
  S: * FLAGS ($MDNSent \Flagged \Deleted \Draft \Seen)
  S: * OK [PERMANENTFLAGS ($MDNSent \Flagged \Deleted \Draft \Seen \*)]
  S: a200 OK STORE completed

  3) The server refuses to store the $MDNSent keyword

  C: a200 STORE 4 +FLAGS ($MDNSent)
  S: a200 NO STORE failed : no space left to store $MDNSent keyword






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  4) All clients and servers MUST treat the $MDNSent keyword as case
  insensitive in all operations, as stated in [IMAP].

  C: a300 FETCH 1:* FLAGS
  S: * 1 FETCH (FLAGS (\Seen))
  S: * 2 FETCH (FLAGS (\Answered \Seen $MdnSENt))
  S: * 3 FETCH (FLAGS ())
  S: * 4 FETCH (FLAGS (\Flagged \Seen $MdnSENT))
  S: * 5 FETCH (FLAGS ($MDNSent))
  S: * 6 FETCH (FLAGS (\Recent))
  S: a300 OK FETCH completed
  C: a400 SEARCH KEYWORDS $mdnsent
  S: * SEARCH 2 4 5
  S: a400 OK SEARCH completed

6.  Security Considerations

  There are no known security issues with this extension, not found in
  [MDN] and/or [IMAP4].

  Section 4.3 changes ACL checking requirements on an IMAP server that
  implements IMAP [ACL] extension.

7.  Formal Syntax

  The following syntax specification uses the augmented Backus-Naur
  Form (BNF) notation as specified in [RFC-822], as modified by
  [IMAP4].  Non-terminals referenced, but not defined below, are as
  defined by [IMAP4].

  Except as noted otherwise, all alphabetic characters are case-
  insensitive.  The use of upper or lower case characters to define
  token strings is for editorial clarity only.  Implementations MUST
  accept these strings in a case-insensitive fashion.

  flag_keyword    ::= "$MDNSent" / other_keywords

  other_keywords  ::= atom

8.  Acknowledgments

  This document is the product of discussions that took place on the
  IMAP mailing list.  Special gratitude to Cyrus Daboo and Randall
  Gellens for reviewing the document.

  Thank you to my father who as he has helped to make me what I am.  I
  miss you terribly.




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9.  Normative References

  [KEYWORDS] Bradner, S., "Key words for use in RFCs to Indicate
             Requirement Levels", BCP 14, RFC 2119, March 1997.

  [MDN]      Fajman, R., "An Extensible Message Format for Message
             Disposition Notifications", RFC 2298, March 1998.

  [IMAP4]    Crispin, M., "Internet Message Access Protocol - Version
             4rev1", RFC 3501, March 2003.

  [ACL]      Myers, J., "IMAP4 ACL extension", RFC 2086, January 1997.

10.  Author's Address

  Alexey Melnikov
  ACI Worldwide/MessagingDirect
  59 Clarendon Road
  Watford, Hertfordshire
  United Kingdom, WD17 1FQ

  Phone: +44 1923 81 2877
  EMail: [email protected]




























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11.  Full Copyright Statement

  Copyright (C) The Internet Society (2003).  All Rights Reserved.

  This document and translations of it may be copied and furnished to
  others, and derivative works that comment on or otherwise explain it
  or assist in its implementation may be prepared, copied, published
  and distributed, in whole or in part, without restriction of any
  kind, provided that the above copyright notice and this paragraph are
  included on all such copies and derivative works.  However, this
  document itself may not be modified in any way, such as by removing
  the copyright notice or references to the Internet Society or other
  Internet organizations, except as needed for the purpose of
  developing Internet standards in which case the procedures for
  copyrights defined in the Internet Standards process must be
  followed, or as required to translate it into languages other than
  English.

  The limited permissions granted above are perpetual and will not be
  revoked by the Internet Society or its successors or assigns.

  This document and the information contained herein is provided on an
  "AS IS" basis and THE INTERNET SOCIETY AND THE INTERNET ENGINEERING
  TASK FORCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
  BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF THE INFORMATION
  HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED WARRANTIES OF
  MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Acknowledgement

  Funding for the RFC Editor function is currently provided by the
  Internet Society.



















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