Network Working Group                                           A. Kumar
Request for Comments: 1536                                     J. Postel
Category: Informational                                        C. Neuman
                                                                    ISI
                                                              P. Danzig
                                                              S. Miller
                                                                    USC
                                                           October 1993


         Common DNS Implementation Errors and Suggested Fixes

Status of this Memo

  This memo provides information for the Internet community.  It does
  not specify an Internet standard.  Distribution of this memo is
  unlimited.

Abstract

  This memo describes common errors seen in DNS implementations and
  suggests some fixes. Where applicable, violations of recommendations
  from STD 13, RFC 1034 and STD 13, RFC 1035 are mentioned. The memo
  also describes, where relevant, the algorithms followed in BIND
  (versions 4.8.3 and 4.9 which the authors referred to) to serve as an
  example.

Introduction

  The last few years have seen, virtually, an explosion of DNS traffic
  on the NSFnet backbone. Various DNS implementations and various
  versions of these implementations interact with each other, producing
  huge amounts of unnecessary traffic. Attempts are being made by
  researchers all over the internet, to document the nature of these
  interactions, the symptomatic traffic patterns and to devise remedies
  for the sick pieces of software.

  This draft is an attempt to document fixes for known DNS problems so
  people know what problems to watch out for and how to repair broken
  software.

1. Fast Retransmissions

  DNS implements the classic request-response scheme of client-server
  interaction. UDP is, therefore, the chosen protocol for communication
  though TCP is used for zone transfers. The onus of requerying in case
  no response is seen in a "reasonable" period of time, lies with the
  client. Although RFC 1034 and 1035 do not recommend any



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  retransmission policy, RFC 1035 does recommend that the resolvers
  should cycle through a list of servers. Both name servers and stub
  resolvers should, therefore, implement some kind of a retransmission
  policy based on round trip time estimates of the name servers. The
  client should back-off exponentially, probably to a maximum timeout
  value.

  However, clients might not implement either of the two. They might
  not wait a sufficient amount of time before retransmitting or they
  might not back-off their inter-query times sufficiently.

  Thus, what the server would see will be a series of queries from the
  same querying entity, spaced very close together. Of course, a
  correctly implemented server discards all duplicate queries but the
  queries contribute to wide-area traffic, nevertheless.

  We classify a retransmission of a query as a pure Fast retry timeout
  problem when a series of query packets meet the following conditions.

     a. Query packets are seen within a time less than a "reasonable
        waiting period" of each other.

     b. No response to the original query was seen i.e., we see two or
        more queries, back to back.

     c. The query packets share the same query identifier.

     d. The server eventually responds to the query.

A GOOD IMPLEMENTATION:

  BIND (we looked at versions 4.8.3 and 4.9) implements a good
  retransmission algorithm which solves or limits all of these
  problems.  The Berkeley stub-resolver queries servers at an interval
  that starts at the greater of 4 seconds and 5 seconds divided by the
  number of servers the resolver queries. The resolver cycles through
  servers and at the end of a cycle, backs off the time out
  exponentially.

  The Berkeley full-service resolver (built in with the program
  "named") starts with a time-out equal to the greater of 4 seconds and
  two times the round-trip time estimate of the server.  The time-out
  is backed off with each cycle, exponentially, to a ceiling value of
  45 seconds.







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FIXES:

     a. Estimate round-trip times or set a reasonably high initial
        time-out.

     b. Back-off timeout periods exponentially.

     c. Yet another fundamental though difficult fix is to send the
        client an acknowledgement of a query, with a round-trip time
        estimate.

  Since UDP is used, no response is expected by the client until the
  query is complete.  Thus, it is less likely to have information about
  previous packets on which to estimate its back-off time.  Unless, you
  maintain state across queries, so subsequent queries to the same
  server use information from previous queries.  Unfortunately, such
  estimates are likely to be inaccurate for chained requests since the
  variance is likely to be high.

  The fix chosen in the ARDP library used by Prospero is that the
  server will send an initial acknowledgement to the client in those
  cases where the server expects the query to take a long time (as
  might be the case for chained queries).  This initial acknowledgement
  can include an expected time to wait before retrying.

  This fix is more difficult since it requires that the client software
  also be trained to expect the acknowledgement packet. This, in an
  internet of millions of hosts is at best a hard problem.

2. Recursion Bugs

  When a server receives a client request, it first looks up its zone
  data and the cache to check if the query can be answered. If the
  answer is unavailable in either place, the server seeks names of
  servers that are more likely to have the information, in its cache or
  zone data. It then does one of two things. If the client desires the
  server to recurse and the server architecture allows recursion, the
  server chains this request to these known servers closest to the
  queried name. If the client doesn't seek recursion or if the server
  cannot handle recursion, it returns the list of name servers to the
  client assuming the client knows what to do with these records.

  The client queries this new list of name servers to get either the
  answer, or names of another set of name servers to query. This
  process repeats until the client is satisfied. Servers might also go
  through this chaining process if the server returns a CNAME record
  for the queried name. Some servers reprocess this name to try and get
  the desired record type.



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  However, in certain cases, this chain of events may not be good. For
  example, a broken or malicious name server might list itself as one
  of the name servers to query again. The unsuspecting client resends
  the same query to the same server.

  In another situation, more difficult to detect, a set of servers
  might form a loop wherein A refers to B and B refers to A. This loop
  might involve more than two servers.

  Yet another error is where the client does not know how to process
  the list of name servers returned, and requeries the same server
  since that is one (of the few) servers it knows.

  We, therefore, classify recursion bugs into three distinct
  categories:

     a. Ignored referral: Client did not know how to handle NS records
        in the AUTHORITY section.

     b. Too many referrals: Client called on a server too many times,
        beyond a "reasonable" number, with same query. This is
        different from a Fast retransmission problem and a Server
        Failure detection problem in that a response is seen for every
        query.  Also, the identifiers are always different. It implies
        client is in a loop and should have detected that and broken
        it.  (RFC 1035 mentions that client should not recurse beyond
        a certain depth.)

     c. Malicious Server: a server refers to itself in the authority
        section. If a server does not have an answer now, it is very
        unlikely it will be any better the next time you query it,
        specially when it claims to be authoritative over a domain.

     RFC 1034 warns against such situations, on page 35.

     "Bound the amount of work (packets sent, parallel processes
      started) so that a request can't get into an infinite loop or
      start off a chain reaction of requests or queries with other
      implementations EVEN IF SOMEONE HAS INCORRECTLY CONFIGURED
      SOME DATA."

A GOOD IMPLEMENTATION:

  BIND fixes at least one of these problems. It places an upper limit
  on the number of recursive queries it will make, to answer a
  question.  It chases a maximum of 20 referral links and 8 canonical
  name translations.




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FIXES:

     a. Set an upper limit on the number of referral links and CNAME
        links you are willing to chase.

        Note that this is not guaranteed to break only recursion loops.
        It could, in a rare case, prune off a very long search path,
        prematurely.  We know, however, with high probability, that if
        the number of links cross a certain metric (two times the depth
        of the DNS tree), it is a recursion problem.

     b. Watch out for self-referring servers. Avoid them whenever
        possible.

     c. Make sure you never pass off an authority NS record with your
        own name on it!

     d. Fix clients to accept iterative answers from servers not built
        to provide recursion. Such clients should either be happy with
        the non-authoritative answer or be willing to chase the
        referral links themselves.

3. Zero Answer Bugs:

  Name servers sometimes return an authoritative NOERROR with no
  ANSWER, AUTHORITY or ADDITIONAL records. This happens when the
  queried name is valid but it does not have a record of the desired
  type. Of course, the server has authority over the domain.

  However, once again, some implementations of resolvers do not
  interpret this kind of a response reasonably. They always expect an
  answer record when they see an authoritative NOERROR. These entities
  continue to resend their queries, possibly endlessly.

A GOOD IMPLEMENTATION

  BIND resolver code does not query a server more than 3 times. If it
  is unable to get an answer from 4 servers, querying them three times
  each, it returns error.

  Of course, it treats a zero-answer response the way it should be
  treated; with respect!

FIXES:

     a. Set an upper limit on the number of retransmissions for a given
        query, at the very least.




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     b. Fix resolvers to interpret such a response as an authoritative
        statement of non-existence of the record type for the given
        name.

4. Inability to detect server failure:

  Servers in the internet are not very reliable (they go down every
  once in a while) and resolvers are expected to adapt to the changed
  scenario by not querying the server for a while. Thus, when a server
  does not respond to a query, resolvers should try another server.
  Also, non-stub resolvers should update their round trip time estimate
  for the server to a large value so that server is not tried again
  before other, faster servers.

  Stub resolvers, however, cycle through a fixed set of servers and if,
  unfortunately, a server is down while others do not respond for other
  reasons (high load, recursive resolution of query is taking more time
  than the resolver's time-out, ....), the resolver queries the dead
  server again! In fact, some resolvers might not set an upper limit on
  the number of query retransmissions they will send and continue to
  query dead servers indefinitely.

  Name servers running system or chained queries might also suffer from
  the same problem. They store names of servers they should query for a
  given domain. They cycle through these names and in case none of them
  answers, hit each one more than one. It is, once again, important
  that there be an upper limit on the number of retransmissions, to
  prevent network overload.

  This behavior is clearly in violation of the dictum in RFC 1035 (page
  46)

     "If a resolver gets a server error or other bizarre response
      from a name server, it should remove it from SLIST, and may
      wish to schedule an immediate transmission to the next
      candidate server address."

  Removal from SLIST implies that the server is not queried again for
  some time.

  Correctly implemented full-service resolvers should, as pointed out
  before, update round trip time values for servers that do not respond
  and query them only after other, good servers. Full-service resolvers
  might, however, not follow any of these common sense directives. They
  query dead servers, and they query them endlessly.






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A GOOD IMPLEMENTATION:

  BIND places an upper limit on the number of times it queries a
  server.  Both the stub-resolver and the full-service resolver code do
  this.  Also, since the full-service resolver estimates round-trip
  times and sorts name server addresses by these estimates, it does not
  query a dead server again, until and unless all the other servers in
  the list are dead too!  Further, BIND implements exponential back-off
  too.

FIXES:

     a. Set an upper limit on number of retransmissions.

     b. Measure round-trip time from servers (some estimate is better
        than none). Treat no response as a "very large" round-trip
        time.

     c. Maintain a weighted rtt estimate and decay the "large" value
        slowly, with time, so that the server is eventually tested
        again, but not after an indefinitely long period.

     d. Follow an exponential back-off scheme so that even if you do
        not restrict the number of queries, you do not overload the
        net excessively.

5. Cache Leaks:

  Every resource record returned by a server is cached for TTL seconds,
  where the TTL value is returned with the RR. Full-service (or stub)
  resolvers cache the RR and answer any queries based on this cached
  information, in the future, until the TTL expires. After that, one
  more query to the wide-area network gets the RR in cache again.

  Full-service resolvers might not implement this caching mechanism
  well. They might impose a limit on the cache size or might not
  interpret the TTL value correctly. In either case, queries repeated
  within a TTL period of a RR constitute a cache leak.

A GOOD/BAD IMPLEMENTATION:

  BIND has no restriction on the cache size and the size is governed by
  the limits on the virtual address space of the machine it is running
  on. BIND caches RRs for the duration of the TTL returned with each
  record.

  It does, however, not follow the RFCs with respect to interpretation
  of a 0 TTL value. If a record has a TTL value of 0 seconds, BIND uses



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  the minimum TTL value, for that zone, from the SOA record and caches
  it for that duration. This, though it saves some traffic on the
  wide-area network, is not correct behavior.

FIXES:

     a. Look over your caching mechanism to ensure TTLs are interpreted
        correctly.

     b. Do not restrict cache sizes (come on, memory is cheap!).
        Expired entries are reclaimed periodically, anyway. Of course,
        the cache size is bound to have some physical limit. But, when
        possible, this limit should be large (run your name server on
        a machine with a large amount of physical memory).

     c. Possibly, a mechanism is needed to flush the cache, when it is
        known or even suspected that the information has changed.

6. Name Error Bugs:

  This bug is very similar to the Zero Answer bug. A server returns an
  authoritative NXDOMAIN when the queried name is known to be bad, by
  the server authoritative for the domain, in the absence of negative
  caching. This authoritative NXDOMAIN response is usually accompanied
  by the SOA record for the domain, in the authority section.

  Resolvers should recognize that the name they queried for was a bad
  name and should stop querying further.

  Some resolvers might, however, not interpret this correctly and
  continue to query servers, expecting an answer record.

  Some applications, in fact, prompt NXDOMAIN answers! When given a
  perfectly good name to resolve, they append the local domain to it
  e.g., an application in the domain "foo.bar.com", when trying to
  resolve the name "usc.edu" first tries "usc.edu.foo.bar.com", then
  "usc.edu.bar.com" and finally the good name "usc.edu". This causes at
  least two queries that return NXDOMAIN, for every good query. The
  problem is aggravated since the negative answers from the previous
  queries are not cached.  When the same name is sought again, the
  process repeats.

  Some DNS resolver implementations suffer from this problem, too. They
  append successive sub-parts of the local domain using an implicit
  searchlist mechanism, when certain conditions are satisfied and try
  the original name, only when this first set of iterations fails. This
  behavior recently caused pandemonium in the Internet when the domain
  "edu.com" was registered and a wildcard "CNAME" record placed at the



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  top level. All machines from "com" domains trying to connect to hosts
  in the "edu" domain ended up with connections to the local machine in
  the "edu.com" domain!

GOOD/BAD IMPLEMENTATIONS:

  Some local versions of BIND already implement negative caching. They
  typically cache negative answers with a very small TTL, sufficient to
  answer a burst of queries spaced close together, as is typically
  seen.

  The next official public release of BIND (4.9.2) will have negative
  caching as an ifdef'd feature.

  The BIND resolver appends local domain to the given name, when one of
  two conditions is met:

     i.  The name has no periods and the flag RES_DEFNAME is set.
     ii. There is no trailing period and the flag RES_DNSRCH is set.

  The flags RES_DEFNAME and RES_DNSRCH are default resolver options, in
  BIND, but can be changed at compile time.

  Only if the name, so generated, returns an NXDOMAIN is the original
  name tried as a Fully Qualified Domain Name. And only if it contains
  at least one period.

FIXES:

     a. Fix the resolver code.

     b. Negative Caching. Negative caching servers will restrict the
        traffic seen on the wide-area network, even if not curb it
        altogether.

     c. Applications and resolvers should not append the local domain to
        names they seek to resolve, as far as possible. Names
        interspersed with periods should be treated as Fully Qualified
        Domain Names.

        In other words, Use searchlists only when explicitly specified.
        No implicit searchlists should be used. A name that contains
        any dots should first be tried as a FQDN and if that fails, with
        the local domain name (or searchlist if specified) appended. A
        name containing no dots can be appended with the searchlist right
        away, but once again, no implicit searchlists should be used.





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  Associated with the name error bug is another problem where a server
  might return an authoritative NXDOMAIN, although the name is valid. A
  secondary server, on start-up, reads the zone information from the
  primary, through a zone transfer. While it is in the process of
  loading the zones, it does not have information about them, although
  it is authoritative for them.  Thus, any query for a name in that
  domain is answered with an NXDOMAIN response code. This problem might
  not be disastrous were it not for negative caching servers that cache
  this answer and so propagate incorrect information over the internet.

BAD IMPLEMENTATION:

  BIND apparently suffers from this problem.

  Also, a new name added to the primary database will take a while to
  propagate to the secondaries. Until that time, they will return
  NXDOMAIN answers for a good name. Negative caching servers store this
  answer, too and aggravate this problem further. This is probably a
  more general DNS problem but is apparently more harmful in this
  situation.

FIX:

     a. Servers should start answering only after loading all the zone
        data. A failed server is better than a server handing out
        incorrect information.

     b. Negative cache records for a very small time, sufficient only
        to ward off a burst of requests for the same bad name. This
        could be related to the round-trip time of the server from
        which the negative answer was received. Alternatively, a
        statistical measure of the amount of time for which queries
        for such names are received could be used. Minimum TTL value
        from the SOA record is not advisable since they tend to be
        pretty large.

     c. A "PUSH" (or, at least, a "NOTIFY") mechanism should be allowed
        and implemented, to allow the primary server to inform
        secondaries that the database has been modified since it last
        transferred zone data.  To alleviate the problem of "too many
        zone transfers" that this might cause, Incremental Zone
        Transfers should also be part of DNS.  Also, the primary should
        not NOTIFY/PUSH with every update but bunch a good number
        together.







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7. Format Errors:

  Some resolvers issue query packets that do not necessarily conform to
  standards as laid out in the relevant RFCs. This unnecessarily
  increases net traffic and wastes server time.

FIXES:

     a. Fix resolvers.

     b. Each resolver verify format of packets before sending them out,
        using a mechanism outside of the resolver. This is, obviously,
        needed only if step 1 cannot be followed.

References

  [1] Mockapetris, P., "Domain Names Concepts and Facilities", STD 13,
      RFC 1034, USC/Information Sciences Institute, November 1987.

  [2] Mockapetris, P., "Domain Names Implementation and Specification",
      STD 13, RFC 1035, USC/Information Sciences Institute, November
      1987.

  [3] Partridge, C., "Mail Routing and the Domain System", STD 14, RFC
      974, CSNET CIC BBN, January 1986.

  [4] Gavron, E., "A Security Problem and Proposed Correction With
      Widely Deployed DNS Software", RFC 1535, ACES Research Inc.,
      October 1993.

  [5] Beertema, P., "Common DNS Data File Configuration Errors", RFC
      1537, CWI, October 1993.

Security Considerations

  Security issues are not discussed in this memo.















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Authors' Addresses

  Anant Kumar
  USC Information Sciences Institute
  4676 Admiralty Way
  Marina Del Rey CA 90292-6695

  Phone:(310) 822-1511
  FAX:  (310) 823-6741
  EMail: [email protected]


  Jon Postel
  USC Information Sciences Institute
  4676 Admiralty Way
  Marina Del Rey CA 90292-6695

  Phone:(310) 822-1511
  FAX:  (310) 823-6714
  EMail: [email protected]


  Cliff Neuman
  USC Information Sciences Institute
  4676 Admiralty Way
  Marina Del Rey CA 90292-6695

  Phone:(310) 822-1511
  FAX:  (310) 823-6714
  EMail: [email protected]


  Peter Danzig
  Computer Science Department
  University of Southern California
  University Park

  EMail: [email protected]


  Steve Miller
  Computer Science Department
  University of Southern California
  University Park
  Los Angeles CA 90089

  EMail: [email protected]




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