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Return to: Surface Pro 4/Surface Book Confirmed working |
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#Post#: 176-------------------------------------------------- |
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Error message on startup |
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By: dmv Date: January 17, 2016, 10:48 am |
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Hi there, |
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First off I want to say thanks for this fantastic tool! I've |
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only had my Surface Pro 4 for about a month and this tool has |
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been invaluable. I've literally had no problems whatsoever, |
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however in the last week I noticed I'm getting the following |
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error whenever I start my Surface: |
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"A referral was returned from the server" |
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I've attached an image of the error message. I'm not exactly |
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sure what's changed that would cause this but thought I'd see if |
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anyone else is experiencing this. |
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Thanks in advance for any assistance! |
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#Post#: 177-------------------------------------------------- |
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Re: Error message on startup |
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By: julianjc84 Date: January 17, 2016, 4:24 pm |
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hi dmv, |
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what version you running? |
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justice sent out a email on 12th jan |
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Error returned from the server - Beta expired - |
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Beta expired |
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Due to a bug in a few of the earlier betas (which we have |
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properly identified and fixed) there is an error. |
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The fix is simple. Just update to beta 45 |
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#Post#: 199-------------------------------------------------- |
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Re: Error message on startup |
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By: dmv Date: February 4, 2016, 6:32 am |
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Sorry I'm just getting back to this. I'm running beta 42. I'm |
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not exactly sure how to update to beta 45, can you explain? |
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Thanks! |
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#Post#: 200-------------------------------------------------- |
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Re: Error message on startup |
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By: julianjc84 Date: February 4, 2016, 6:40 am |
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Yep all the Beta expired. |
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Access the MS app store for tabletPro for the latest version. |
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https://www.microsoft.com/en-us/store/apps/tablet-pro/9nblggh1rqvc |
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https://www.microsoft.com/en-us/store/apps/tablet-pro/9nblggh1rqvc |
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#Post#: 201-------------------------------------------------- |
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Re: Error message on startup |
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By: dmv Date: February 4, 2016, 7:03 am |
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Ok thanks but I'm a little confused on the process. I downloaded |
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the new tablet pro. I had already paid the 9.99 as a beta user. |
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Do I now have to pay for each component? How do I activate from |
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my previous license? |
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#Post#: 202-------------------------------------------------- |
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Re: Error message on startup |
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By: julianjc84 Date: February 4, 2016, 7:10 am |
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Check your Beta Emails from Justice. He sent out a email for |
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qualifying beta users on how to update. On Jan 23rd. |
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#Post#: 203-------------------------------------------------- |
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Re: Error message on startup |
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By: dmv Date: February 4, 2016, 7:19 am |
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For some reason I've not gotten any of those emails. I first |
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bought the app on December 23rd but don't have any emails from |
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Justice. Would they be from something other than tablet pro or |
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tablet pc mouse manager? I've got nothing from Jan 23rd or any |
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other time, other than my initial receipt for the program and |
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signing up on the forum. |
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#Post#: 204-------------------------------------------------- |
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Re: Error message on startup |
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By: julianjc84 Date: February 4, 2016, 7:20 am |
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Can always email justice directly he is super nice and helpful. |
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I am sure he will be able to assist you. |
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#Post#: 205-------------------------------------------------- |
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Re: Error message on startup |
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By: dmv Date: February 4, 2016, 7:21 am |
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Will do, thank you! |
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