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| #Post#: 26437-------------------------------------------------- | |
| Member having permissions issue | |
| By: animaniactoo Date: August 12, 2025, 4:34 pm | |
| --------------------------------------------------------- | |
| Hi - I'm not sure what is going wrong, but despite being | |
| assigned to a "safe" group of members who could post at will, | |
| this member: | |
| https://haxnuts.createaforum.com/index.php?action=profile;u=168 | |
| keeps getting a message that he needs to wait for moderator | |
| approval when he tries to post. I dug in and found that a member | |
| group had accidentally ended up as needing moderator approval, I | |
| fixed that last week, and he was still getting the same message. | |
| He cleared his cache on my other admin's request and was able to | |
| post for a day but is now back to getting that message. | |
| Help? | |
| #Post#: 26438-------------------------------------------------- | |
| Re: Member having permissions issue | |
| By: CreateAForum Date: August 12, 2025, 8:03 pm | |
| --------------------------------------------------------- | |
| What happens when you view the persons profile then go to show | |
| permissions. Please review there. | |
| #Post#: 26439-------------------------------------------------- | |
| Re: Member having permissions issue | |
| By: animaniactoo Date: August 12, 2025, 10:21 pm | |
| --------------------------------------------------------- | |
| [quote author=CreateAForum link=topic=7002.msg26438#msg26438 | |
| date=1755047033] | |
| What happens when you view the persons profile then go to show | |
| permissions. Please review there. | |
| [/quote] | |
| shows him as having permission to post freely. | |
| #Post#: 26440-------------------------------------------------- | |
| Re: Member having permissions issue | |
| By: CreateAForum Date: August 12, 2025, 10:33 pm | |
| --------------------------------------------------------- | |
| Those permissions look like for the gallery system. | |
| #Post#: 26441-------------------------------------------------- | |
| Re: Member having permissions issue | |
| By: animaniactoo Date: August 13, 2025, 10:05 am | |
| --------------------------------------------------------- | |
| Apologies, I hadn't clocked the separation of the board | |
| permissions vs the general permissions. | |
| Board permissions attached here, he's got everything as far as I | |
| can see. | |
| #Post#: 26443-------------------------------------------------- | |
| Re: Member having permissions issue | |
| By: CreateAForum Date: August 13, 2025, 2:16 pm | |
| --------------------------------------------------------- | |
| Is the user in one membergroups or multiple? | |
| Have to make sure one membergroup doesn't override the others. | |
| #Post#: 26445-------------------------------------------------- | |
| Re: Member having permissions issue | |
| By: animaniactoo Date: August 13, 2025, 7:15 pm | |
| --------------------------------------------------------- | |
| He's in 2 member groups, one is a post count group (I comment, | |
| therefore I am), and the other is a specified group that | |
| bypasses the post count group to make sure everything is open to | |
| him (bandmember). | |
| I assigned him the bandmember status when he first started | |
| having issues, and then discovered that somehow our "regular | |
| member" permissions had been switched to moderated posts. But | |
| nobody else in the forum appears to have been affected, even | |
| though the post count groups are mostly based on "regular | |
| member". | |
| I adjusted the "regular member" back to remove the moderated | |
| posts setting, he continued to have issues, my co-admin asked | |
| him to clear his cache and log out and log in, and he was able | |
| to make something like 3 posts before he started having the same | |
| problem again. | |
| #Post#: 26448-------------------------------------------------- | |
| Re: Member having permissions issue | |
| By: CreateAForum Date: August 15, 2025, 9:39 am | |
| --------------------------------------------------------- | |
| hard to say whats going on. | |
| Do you have a member groups that require post moderation? If so | |
| what type are they post based groups or regular member groups? | |
| #Post#: 26449-------------------------------------------------- | |
| Re: Member having permissions issue | |
| By: animaniactoo Date: August 15, 2025, 11:49 am | |
| --------------------------------------------------------- | |
| [quote author=CreateAForum link=topic=7002.msg26448#msg26448 | |
| date=1755268761] | |
| hard to say whats going on. | |
| Do you have a member groups that require post moderation? If so | |
| what type are they post based groups or regular member groups? | |
| [/quote] | |
| There's only one group that requires moderation, and nobody is | |
| currently in it, it has to be specifically assigned. It is based | |
| on the regular member group. | |
| It inherited permissions from the "regular member" group but | |
| should have been the only one that the permission was stricter | |
| on. | |
| The post-count based groups have no restrictions after 10 posts, | |
| but are not subject to moderation prior to that, there are just | |
| sections of our forum that they can't see yet. I did just go | |
| double check those and some boards they should be able to see | |
| were not visible so I am busy fixing that now. | |
| However, there are over 200 members that have inherited | |
| permissions from the "regular member" group who have no primary | |
| member group (so are all just in post-count based groups, | |
| exactly as this user was before I assigned him the bandmember | |
| status), and nobody else is getting this message. I am attaching | |
| some screenshots I just took to show/clarify how we have set up, | |
| and what the permissions are. | |
| #Post#: 26450-------------------------------------------------- | |
| Re: Member having permissions issue | |
| By: animaniactoo Date: August 15, 2025, 11:50 am | |
| --------------------------------------------------------- | |
| And the specific member's profile snapshot. | |
| Note: He used to be able to post without a problem. This is a | |
| new problem that we do not know exactly when it started because | |
| he was busy and not posting for some months. | |
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