* * * * *

                             That's finally done!

So I'm back [1] installing the router [2]. I told Smirk to tell the customer
it would take two hours, even though I was expecting it to take at most half
an hour.

Good thing too—because just as I was finishing up, 45 minutes after starting
(due to some driver issues on my laptop, I could only use the serial port (to
configure the main router) or the ethernet port (to test the network) but
both at the same time—sigh) the customer asks if the wireless portion still
works.

Excuse me?

You see, they were using a consumer grade wireless access point (with four
ethernet ports) to handle their office, and much to my surprise, they were
actually using the wireless portion for a few devices. I wasn't aware of
this.

It turns out neither was Smirk.

So I spent the next hour reconfiguring the wireless router (which I had to
completely reset because the administrative password had long since been
lost) to work on their network. Fortunately, the customer had saved some
critical information (WEP (Wireless Encryption Protocol) keys) that made the
process just a tad less painful for both of us.

Total time: two hours.

Fancy that.

[1] gopher://gopher.conman.org/0Phlog:2008/07/13.1
[2] gopher://gopher.conman.org/0Phlog:2008/07/15.1

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