* * * * *

 Yes, I could search any number of online forums for an answer, but in nearly
  every case, the default answer would be “upgrade to the latest version and
     try your luck again,” followed by “I'm sorry, I didn't think of that
                             particular case … ”

Smirk called because he was having a problem with RottenCore, yet another in
a long line of control panels we're using. It seems this time, RottenCore was
having difficulty with creating a subdomain for one of our customers (who, I
guess, was having similar difficulty in using RottenCore in creating a
subdomain) and asked if I would mind looking into it.

“Of course I mind,” I said. “But I'll look into it anyway.”

As I explained, what he wanted done, the creation of a subdomain, is actually
rather trivial do to under Apache [1]. In fact, as far as Apache is
concerned, a subdomain is just another virtual host. But as I said the other
day [2], control panels are great until something goes wrong, in which case,
you now have two problems—the actual problem, and the control panel.

And the problem in this case? Perhaps the version of RottenCore we're using
doesn't support the concept of “subdomains.” Or it could be that RottenCore
is expecting to control a DNS (Domain Name Service) server. Or any number of
things. I wouldn't know, since I'm not an expert in the care and feeding of
RottenCore (and in a snarkier mood, I might add “nor am I paid enough to
debug other people's code”).

Meanwhile, I got the subdomain going, but there's no guarentee that
RottenCore won't break the fix the next time it's asked to do something,
since I worked around RottenCore.

Have I mentioned I don't like control panels?

Recently?

[1] http://httpd.apache.org/
[2] gopher://gopher.conman.org/0Phlog:2007/12/28.3

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