* * * * *

                                Need more info

I want to help. I really really really really want to help.

No, really! I do.

But when you report an issue as:

> [email protected] is having some outgoing email issues. She
> doesn't rec. any error msgs. The email leaves her inbox and arrives at its
> destination anywhere from 3hrs to 8hrs later. Can we make sure this domain
> is not having issues? Maybe check the logs and be sure that the delay is
> not on our end?
>

I can't help you very much. Sure, I have the sending address. What about the
recipient(s) address(es)? Which addresses are having problems? Sendmail [1]
logs around three lines per email, with the sender address on one log line
and the recipient address on another log line, which makes it rather
difficult to correlate senders with receivers.

Give me too much information. It's easier for me to discard what I don't need
than to have to ask for more information.

Just so you know.

Also, **EMAIL IS NOT INSTANT MESSAGING!** It got through, didn't it? So
what's the problem? Oh, you want instant results? Use IM (Instant Messaging).
Or even that archaic of technologies, the phone.

Sorry about that. Just needed to vent a bit.

[1] http://www.sendmail.org/

Email author at [email protected]

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