* * * * *
I never did handle stress well
It pretty much took all week [1].
Well, at least until Thursday o'dark-thirty.
From what we can tell, there was a lightning strike at or near the customer
site, which took out all four of their T1s (two data, which terminate at our
Data Center, and two voice, which I suppose terminate somewhere within the
bowels of The Monopolistic Phone Company). The Monopolistic Phone Company did
eventually come out and replace all four smart jacks at the customer location
(as well as the container box). Then I spent a few days playing Musical
Equipment trying to get everything back up and running (let's see, we
replaced nearly all the cables, one CSU/DSU (Channel Service Unit/Data
Service Unit), a router and a firewall).
It was a very frustrating week, let me tell you.
Lessons learned this time:
1. The problem is not what you think it is.
2. It never hurts to double check what you think is correct.
3. It ain't over until the fat server hums.
4. Thank God I wasn't drunk [2].
I then called in sick yesterday and spent the entire day sleeping.
[1]
gopher://gopher.conman.org/0Phlog:2007/07/23.1
[2]
http://valleywag.com/tech/breakdowns/a-drunk-employee-kills-all-of-the-websites-you-care-about-282021.php
Email author at
[email protected]
