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| Mastoconflict | |
| June 02nd, 2018 | |
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| Mastodon is having a little tiff right now over the introduction | |
| of a new feature: trending hashtags. As the project maintainer | |
| puts it, it has been the most requested feature addition for over | |
| a year. When it rolled out, though, it was met with widespread | |
| criticism and, in many cases, open hostility. The rebuttals back | |
| and forth quickly escalated and became personal. Pretty much | |
| everyone involved is greatly unhappy, regardless of their position | |
| on the issue. | |
| Meanwhile, I'm sitting back here thinking to myself, "democracy in | |
| action." A collective developed and idea with their voices (the | |
| addition of trending hashtags). When that idea was implemented, | |
| other collectives disagreed. They weren't aware of its | |
| development, they argue. It is unsafe and can be used for evil. It | |
| will target groups who are often targets and make Mastodon unsafe | |
| or unwelcoming. | |
| There's one person in charge of the project. He must be the | |
| problem. If it weren't for him, surely the issue would be put to | |
| rest. It's as simple as that, because a "pure" democracy will | |
| always work things out. This is an example of corruption of the | |
| perfect, federated state. | |
| Sound familiar? Yeah, I thought so. The issue isn't having | |
| a single leader. The issue is that groups of people have different | |
| wants and needs. This is inherent to any sized group of people | |
| greater than one. You cannot make them all equally happy. You | |
| cannot serve every single use case simultaneously. The utopia of | |
| democracy does not exist, just as it does not exist for communism, | |
| or socialism, or even monarchy. | |
| So what do we do? We use our brains. We make decisions that help | |
| as many as we can. We use our morals and make decisions that hurt | |
| as few as possible. We don't cross lines that shouldn't be | |
| crossed. We listen to the words of the suffering and try to ease | |
| that suffering. We say to those with excess, "you have excess. | |
| Your priorities are lower than those who need help." | |
| This is all but impossible in systems that favor group-think. The | |
| power in those systems comes from those who can manipulate the | |
| system. Who can speak loudest is often the one with the most | |
| money. The wider the spread of power, the more this systematic | |
| influence becomes absolute. It can devolve to cult of personality | |
| eventually. The key to the recipe is broad reach of voice. | |
| What is the countermeasure? Strong-willed leaders who can champion | |
| the "right" decisions. What makes those decisions right? The | |
| things I listed above. What ensures a leader will execute those | |
| decisions and not others? That depends on your system. In | |
| government, there's not much, though a constitutional system can | |
| help balance it. It's easy to slide into despotism. In social | |
| systems like open source projects, the answer is the freedom to | |
| move on. The system is open source and the protocol can work with | |
| other projects. Mastodon can be forked and formed into something | |
| else by others with a different set of principles. If the current | |
| leader of the project does not implement policy (in the form of | |
| software features) that reflects the needs of the people, that's | |
| the easiest path to take. No bloodshed, just moving on and | |
| building something new. | |
| But back to the question of trending hashtags themselves. Are they | |
| a good idea? Probably not, at least in the way they've been | |
| implemented so far. There's been a lot of valid points about how | |
| bad actors already abuse similar systems in other networks. | |
| There's nothing currently in place to prevent that, and the | |
| distributed nature of the network makes stopping those attacks | |
| even harder than on Twitter. There have been very good ideas to | |
| tweak the feature to avoid the abuse. Ultimately it should come | |
| down to a cost/benefit analysis. Unfortunately it's more likely to | |
| come down to the loudest screamers. But that's democracy. | |