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Mastoconflict
June 02nd, 2018
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Mastodon is having a little tiff right now over the introduction
of a new feature: trending hashtags. As the project maintainer
puts it, it has been the most requested feature addition for over
a year. When it rolled out, though, it was met with widespread
criticism and, in many cases, open hostility. The rebuttals back
and forth quickly escalated and became personal. Pretty much
everyone involved is greatly unhappy, regardless of their position
on the issue.
Meanwhile, I'm sitting back here thinking to myself, "democracy in
action." A collective developed and idea with their voices (the
addition of trending hashtags). When that idea was implemented,
other collectives disagreed. They weren't aware of its
development, they argue. It is unsafe and can be used for evil. It
will target groups who are often targets and make Mastodon unsafe
or unwelcoming.
There's one person in charge of the project. He must be the
problem. If it weren't for him, surely the issue would be put to
rest. It's as simple as that, because a "pure" democracy will
always work things out. This is an example of corruption of the
perfect, federated state.
Sound familiar? Yeah, I thought so. The issue isn't having
a single leader. The issue is that groups of people have different
wants and needs. This is inherent to any sized group of people
greater than one. You cannot make them all equally happy. You
cannot serve every single use case simultaneously. The utopia of
democracy does not exist, just as it does not exist for communism,
or socialism, or even monarchy.
So what do we do? We use our brains. We make decisions that help
as many as we can. We use our morals and make decisions that hurt
as few as possible. We don't cross lines that shouldn't be
crossed. We listen to the words of the suffering and try to ease
that suffering. We say to those with excess, "you have excess.
Your priorities are lower than those who need help."
This is all but impossible in systems that favor group-think. The
power in those systems comes from those who can manipulate the
system. Who can speak loudest is often the one with the most
money. The wider the spread of power, the more this systematic
influence becomes absolute. It can devolve to cult of personality
eventually. The key to the recipe is broad reach of voice.
What is the countermeasure? Strong-willed leaders who can champion
the "right" decisions. What makes those decisions right? The
things I listed above. What ensures a leader will execute those
decisions and not others? That depends on your system. In
government, there's not much, though a constitutional system can
help balance it. It's easy to slide into despotism. In social
systems like open source projects, the answer is the freedom to
move on. The system is open source and the protocol can work with
other projects. Mastodon can be forked and formed into something
else by others with a different set of principles. If the current
leader of the project does not implement policy (in the form of
software features) that reflects the needs of the people, that's
the easiest path to take. No bloodshed, just moving on and
building something new.
But back to the question of trending hashtags themselves. Are they
a good idea? Probably not, at least in the way they've been
implemented so far. There's been a lot of valid points about how
bad actors already abuse similar systems in other networks.
There's nothing currently in place to prevent that, and the
distributed nature of the network makes stopping those attacks
even harder than on Twitter. There have been very good ideas to
tweak the feature to avoid the abuse. Ultimately it should come
down to a cost/benefit analysis. Unfortunately it's more likely to
come down to the loudest screamers. But that's democracy.
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