(PG 1)

                          P E N R E G
                 (C) 1988, 1989 Stephen Outten
                          version 3.1


         PENREG is a data base management system designed to
    maintain and manipulate data obtained through the use of a
    Pen register or DNR (dialed number recorder).  Because
    PENREG was developed by law enforcement officials familiar
    with the operation and needs of DNRs and pen registers, PENREG
    can offer a multitude of helpful functions to investigators.
    One of the more helpful features is the ability to maintain
    MULTIPLE pen registers during a single investigation.  The
    true wealth of this function is described in detail, later in
    this manual.  PENREG also offers multiple listing
    capabilities, easy editing, dBASE file compatibility, and the
    ability to download data directly from supported computerized
    pen registers, thus eliminating the necessity for
    keyboard data entry.  The author is willing to modify the
    software to accept data from most computerized pen registers,
    free of any additional charges.

    There are additional features that are just as valuable and
    all are mentioned in the body of this user's manual.

         PENREG is menu driven, and was designed with the novice
    computer user in mind.  The various functions available to
    the User are broken down and defined in this manual.

         Stephen Outten is the owner of this software, and
    ownership remains that of Stephen Outten.  By purchasing
    the PENREG software, you are purchasing a license to use
    PENREG.  Stephen Outten reserves all rights to this
    software, and authorizes use of the software by the purchaser
    or licensee only.  Unauthorized duplication and/or use of
    REGISTERED versions of PENREG 3.1 is prohibited.
         Please register your PENREG software using the
    registration form included in this manual.  Only registered
    users will be offered updates of the software at the price
    of $35.
         Stephen Outten assumes no responsibility for damage or
    loss that occurs while using this product (although the
    software has been tested extensively without negative
    results).
         Stephen Outten is very interested in any comments or
    suggestions that you might have regarding PENREG 3.1 and
    would be delighted to hear from you.  Please send comments,
    suggestions, or requests for updates to;

                        Stephen Outten
                        C/O KEYS TO SUCCESS
                        1620 BOWERSOX ROAD
                        NEW WINDSOR, MD  21776


                              (PG 2)

                 PENREG 3.1  Registration Form



    PURCHASER: _________________________________________________

    COMPANY NAME: ______________________________________________

    REGISTER TO:   NAME: _______________________________________

    ADDRESS: ____________________________________

             ____________________________________

    TELEPHONE: (   )______-_________     EXT: _____________

    DATE PURCHASED: ________________

    WHERE PURCHASED: ___________________________________________



    -----------------------------------------------------------


    Mail to:       Keys To Success
                   1620 Bowersox Road
                   New Windsor, MD  21776




                              (PG 3)
    SYSTEM REQUIREMENTS
    ____________________________________________________________

    A minimum of 512K RAM, dual floppy disk drives (HARD DISK
    RECOMMENDED), an IBM compatible dot matrix, ink jet, or laser
    printer and DOS 3.0 or higher.   The PENREG 3.1 system will
    function on a single disk drive, but the disk space available for
    data is greatly limited, therefore running this system on a single
    drive computer is not recommended.

    INSTALLING PENREG 3.1
    ____________________________________________________________

    Included on your PENREG 3.1 disk, is a file named
    "INSTALL.BAT".  To install the PENREG system on the target
    disk, simply type  INSTALL [drive: path] where "drive" is
    the letter designation of the disk drive, and "path" is the
    directory or sub-directory name.  You do not need to create
    the sub-directory.  INSTALL will create it for you.  For
    example, if you want to install PENREG 3.1 onto the C:
    drive, in a sub-directory that you want to call PENREG,  you
    would enter;

    INSTALL C: \PENREG.

    Be sure to separate the C: and the \PENREG so the INSTALL
    program will know what to call the sub-directory.  It is
    suggested that you install PENREG into a different directory
    for each case to be worked.  For example, if you are working
    two cases, you might call the first directory CASE1, and the
    second, CASE2.  Therefore, to install PENREG for CASE2, you
    would enter;  INSTALL C: \CASE2

    Be sure to copy the DOS file COMMAND.COM into the PENREG directory,
    or include these files in your PATH (SEE YOUR DOS MANUAL EXPLAINING
    PATH)

    *** Although PENREG 3.1 will work on a floppy based system,
    it is not recommended due to the size of the program files,
    and the reduction in access time.

    In order to copy the PENREG 3.1 disk, it is suggested that
    you use any version of the DOS DISKCOPY command.  Refer to
    your DOS manual for details.

    *** PENREG makes use of an external program to view text files.
    You can use almost any text viewer or editor.  I have supplied
    BROWSE.COM from PC Magazine (Ziff Davis Publishing Company, a
    SHAREWARE file) for this purpose.  If you would like to replace
    BROWSE with an editor of your choice such as NE.COM (Norton
    Editor), LIST.COM, etc. simply rename your editor to BROWSE.  If
    your editor has an EXE extension, then include .EXE when renaming
    to browse.  If your editor has a COM extension, include .COM when
    renaming to BROWSE.

         For example, if you have LIST.COM, rename it to BROWSE.COM.
    If you have an editor called EDIT.EXE, rename it to BROWSE.EXE, and
    remove BROWSE.COM from the directory.  Be sure to include BROWSE in
    the PENREG directory for maximum performance.


                              (PG 4)

    INVOKING THE PROGRAM
    ____________________________________________________________
    To invoke PENREG 3.1 on a HARD DISK, you must first change
    directories so that you are in the directory containing
    PENREG 3.1 and your data.  For example; if your data and
    PENREG 3.1 are in a directory called \PENREG, you would
    enter CD\PENREG.  Once in the proper directory, simply type
    PEN and strike ENTER (or RETURN).

    Also place COMMAND.COM AND MORE.COM IN THE PATH.


    CREATING A NEW SUBJECT FILE
    ____________________________________________________________

         Before you can add information to a data base, you must
    first create a data base and give it a meaningful name.
    This data base is referred to as a "Subject File", and
    should be named after the suspect whose line is being
    monitored.  For example, if you are monitoring two suspect's
    telephone lines you would create two separate subject files.

    If the first suspect's name is JONES, and the second suspect
    is named SMITH, you should name the first subject file
    JONES, and the second SMITH.  This method of naming the
    files proves useful when examining the data at a later time.

         To create a new subject file, you would select this option
    from the main menu by selecting "File", then "Create".  Then you
    would see a message similar to the following;

    EXISTING SUBJECT FILES;

    JOHNSON
    THOMPSON

    Enter new subject file name:> ____________

         This message indicates the names of existing subject
    files in the current investigation.  The list is provided to
    avoid creating another file with the same name.  PENREG will not
    overwrite an existing file with the same name.

         Simply enter the name you wish to give the new subject
    file.  If your new file name is less than eight characters in
    length you must then press ENTER or RETURN.  If the name
    is eight characters in length, the name will fill the
    delimited area and the new file name will be entered
    automatically.  If you decide not to create a new subject
    file, simply press ENTER or RETURN (in other words, enter a
    blank file name)  and you will return to the main menu.

         Standard DOS conventions govern the naming of files,
    therefore you may not use embedded blanks, and only certain
    special characters.  Refer to your DOS manual for details.
    Do not add an extension to the file name since the ".PEN"
    extension is automatically added to make identifiable.


                              (PG 5)


    DELETE / EDIT RECORDS
    ____________________________________________________________

         Select by choosing "Record", then "Edit" from the main menu.

         Once you have chosen the subject file that contains the
    records for deletion or editing, the first 12 records will
    be displayed on the screen.  In addition displayed along the
    very top of the screen will be a status line indicating the
    file in use, the current record number and the total records
    in the subject file.  The following is a description of
    working keys when using this function;

    Cursor keys (arrows) ......... move up or down one record

    PgUp & PgDn keys.............. move up or down 12 records

    DELETE key.................... marks highlighted record
                                   for deletion

    ENTER or RETURN............... allows editing of the
                                   highlighted record

    SPACE BAR .................... allows you to jump to
                                   specific record within a
                                   file, as opposed to paging
                                   through a large file.

    F1  .......................... exits this function and asks
                                   the user if the marked
                                   records are to be removed
                                   from the file.

         When a record is marked for deletion, an asterisk will appear
    beside the record number.  The marked records are not physically
    removed from the file until the F1 key is pressed.  In this case,
    the records marked for deletion will be displayed and the user will
    be asked if he or she wants to delete the listed records.  If the
    user answers "Y"es to the prompt all listed records will be erased
    from the file.  If the user answers "N"o to the prompt all deletion
    marks will be removed and no records erased.
         When the users chooses to EDIT a record, the record
    must be highlighted and the user must strike ENTER or
    RETURN.  This will cause the area at the bottom of the
    screen to display the fields of the highlighted record.  To
    edit these fields simply type over the existing entries.
    The edit is complete when the user strikes ENTER again, or
    when the last field is filled with characters.

         To return to the menu, strike the F1 key.


                              (PG 6)

    ERASE SUBJECT FILE
    ____________________________________________________________

         Select by choosing "File", then "Erase" from the main menu.

         As with the "Create" function, this selection also
    provides a list of the existing subject files then asks the
    user to enter the name of the subject file to be erased.  If
    there is a need to have the subject file available at a
    later time, it should be copied to a safe area prior to
    using this function to erase it.  When you have decided to
    erase the subject file, simply enter the name as it appears
    in the listing provided.


    ADD RECORDS TO FILE (From the keyboard)
    ____________________________________________________________

         Select by choosing "Record", then "Add" from the main menu.

         This function provides a record entry screen which
    allows the user to enter data obtained from a pen register.
    The data entry screen offers full editing capabilities until
    the last field is entered.  Thus correcting a miskeyed entry
    is easily accomplished by using the cursor control keys to
    position the cursor at the point where corrections are
    necessary.

         The fields and their descriptions are as follows;

    CALL # ....... This field contains the sequential number of
                   the call monitored and is OPTIONAL.
    DATE ......... The date the phone was lifted OFF HOOK.  This
                   field must be entered in the standard MM/DD/YY
                   format.
    TIME OFF...... The time OFF HOOK should be entered here in
                   this format:  HH:MM:SS.
    TIME ON....... The time ON HOOK should be entered here in
                   the same format as TIME OFF.
    PHONE NUMBER.. The telephone number called is entered in
    this field.  Keep in mind that if you use hyphens or other
    special characters once, you must use them for every entry.
    It is important to maintain consistency when  entering the
    phone numbers so that when you use the "Search for Common
    Numbers" function, all common numbers will be located.  This
    field is 50 characters in length and should be sufficient
    for international calls and use of long distance services
    such as MCI and US Sprint.

    REMARKS.......This field is provided for any remarks the
    user might add to give a particular call meaning, or to
    indicate whether AUDIO was on or off.  This field is also
    OPTIONAL.

    SUBSCRIBER....This field contains the name of the person
    subscribing to the phone number listed in the record.  The user
    identifies the number, and places the information in the SUBSCRIBER #s
    file, then runs a CROSS CHECK.  The CROSS CHECK will insert the
    subscriber's name into the blank subscriber fields where the phone
    number listed in that record, matches the phone number in the SUBSCRIBER
    file.


                              (PG 7)

    (CONTINUED)
         In the case of DATE and REMARKS, the F10 key will produce the
    same value that was entered into the last record, thus eliminating
    key strokes.



    IMPORT FROM V.I. PEN REGISTER

    ____________________________________________________________

         At the present time the only manufacturer of pen
    registers that offers compatibility with this software is
    "Voice Identification".  When selected this function prompts
    the user for the name of the file to be loaded (this will be
    the name of the subject file to receive the data from the
    pen register).  The user should enter the name of the file
    to which the pen register data is to be added.  After the
    file name has been entered, the user is prompted for the
    drive that contains the pen register data, ie.
    (Load_:NOTE.DO).  The user simply enters the letter
    designation of the disk drive (for example, if the data is
    on drive A: the user simply types "A"  without the quotes)
    where the pen register data is located and the computer does
    the rest.  If the filename is not NOTE.DO, and happens to be
    NOTE2.DO, or something similar, you would simply type over the
    existing filename.


    IMPORT FROM ASCII TEXT FILE
    ___________________________________________________________

         Select by choosing "Record", then "Import" from the main menu.

         PENREG 3.1 also allows data to be imported from an
    ASCII text file.  In order for the data to be compatible, it
    must be in the following order, format, and each field must
    be separated by commas.  If a field is left blank, a comma
    must still be present:

    CALL #   DATE   OFF HOOK   PHONE #    ON HOOK
    0001,01-01-1989,00:10:00,17185551212,00:30:00,,,,
     |
    This field is optional, all others must be present.  If Call #
    is omitted, place a comma in it's place as all fields are separated
    by commas.

         There is no need to enter duration time, as PENREG will
    calculate the duration of the call and place the total in a
    separate field.  When you name a text file it must have the
    .TXT extension so that PENREG 3.1 will know it is a TEXT
    file.


                              (PG 8)


    FREQUENCY PRINTOUT
    ____________________________________________________________

         Select by choosing "rePort", then "Frequency" from the main
    menu.

         This function is considered one of the more helpful
    features of PENREG.  When selected, this function offers
    three possible forms of output.  The first report offered is
    a list of ALL calls sorted numerically, and what subject
    files the phone number appears in.  The second report
    offered is a list of all subject files, and what phone
    numbers they dialed (numbers sorted numerically).  The third
    report is a combination of the first two.  This feature can
    be helpful for realizing common numbers, or times of high
    traffic.  All .PEN files are automatically considered by this
    function.


    LIST ENTRIES OF SUBJECT FILES
    ____________________________________________________________

         When the LIST function is selected, you will be presented
    with another menu.  The new menu will list the following
    choices;
                   1) List entire file
                   2) List by date range
                   3) List by day of week/time range
                   4) SUBSCRIBER numbers list

         Option #1 will list the contents of the entire file.
    Prior to printing the report, you will be asked if you would
    like the report sorted, or as is.  If you have entered all
    calls in chronological order or have used the V.I. pen
    register, then print the report as is.  This saves
    considerable time when printing large files.  If the calls
    were entered out of sequence you should request a sorted
    report.  The sorted report is printed in chronological
    order.

         Option #2 asks for a date range.  This allows you to
    list all calls recorded between two dates.  The dates are
    inclusive of those entered.

         Option #3 has proven to be quite helpful in many
    investigations.  This option allows you to list calls on
    specific days of the week, and during specific hours.  For
    example, suppose you were interested in all calls made or
    received on Saturday mornings between the hours of 0800 and
    1100.  This option allows you to enter those parameters, and
    produce a listing of the calls meeting the parameters
    entered.

         Option #4 will list all SUBSCRIBER numbers in your SUBSCRIBER
    numbers file.


                              (PG 9)


    CALL TOTALS
    __________________________________________________________

         Select "rePorts", then "Call Totals" from the main menu.

         This function will provide the user with a list of the phone
    numbers dialed, and an indication of how many times each number was
    dialed.  Although this function is similar to the FREQUENCY REPORT,
    this one only works with one file chosen by the user.


    # BREAKDOWN
    __________________________________________________________

         Select "rePorts", the "Breakdown" from the main menu.

         Some Pen Registers will produce numerous long distance calls,
    and some calls will be placed through a common carrier such as
    Sprint or MCI and will include quite a few digits.  The BREAKDOWN
    function will produce a list of all numbers dialed, and break each
    number down into area code, exchange, number, and trailing digits.
    In some cases, the PENREG 3.1 software will alert you that the call
    was placed through one of the common carriers.


    FRAUD ANALYSIS
    __________________________________________________________

         This function was designed to aid in the investigation
    of telecommunications fraud in which common carriers such as
    MCI, US SPRINT, AMERICALL etc. are victimized.  From this
    function, the user may direct output to screen, printer or
    disk file.  The report generated will show a breakdown of
    calls made to a given carrier's access number, showing the
    billing code dialed, the terminating number dialed, date,
    time, and duration.
         For proper operation, the user must know the dialing
    format used by the carrier.  For example MCI uses a 5 digit
    billing code, does not require a '0' or '1' preceding the
    terminating area code, and requires that the numbers be dialed
    in this format; Access #, Billing Code, Terminating Number.
    US SPRINT however, uses a 14 digit billing code, requires a
    '0' before the terminating area code, and uses this format;
    Access #, 0 + Terminating Number, Billing Code.
         Only calls made to the access number entered will appear
    on the report.  If there are several ring-over numbers such
    as 861-6440, 6441, 6442, etc. the user should enter only the
    first 6 digits of the access number.


                              (PG 10)


    SEARCH FOR COMMON NUMBERS
    ____________________________________________________________

         Select by choosing "Record", then "Search" from the main menu.

         This is another useful function which allows you to
    enter either a telephone number or a remark, and search for
    a match to the information entered.  When first selected,
    this option will ask if you wish to search the REMARKS field
    or the PHONE field.  The default is "P"hone.  Once you have
    selected the field to be searched, you are presented with a
    delimited field that appears blank.  Simply enter the string
    of characters you wish to find (ie; 5551212 or AUDIO ON,
    etc.) and strike ENTER or RETURN.  Then you must select "E"
    to print only exact matches, or "S" to print string matches.
    A string match will locate data that contains the string of
    characters entered.  For example, if you entered "5551212"
    and selected "S"tring match, you would find "5551212" as
    well as "13015551212".  Likewise for the remarks field.  If
    you entered "ON", and selected "S"tring match, all entries
    containing "ON" in the remarks field would be printed (ie;
    "AUDIO ON", "PHONE", "ONE RING", etc.).  Consequently, you
    can greatly reduce the number of entries printed by being
    more specific when you fill in the delimited blank field.


    SUBSCRIBER NUMBERS
    ________________________________________________________

         Select "Subsc.#s" from the main menu.

         SUBSCRIBER numbers are simply numbers that have already been
    identified as a result of the current, or an associated
    investigation.  By selecting "A" from the main menu, then
    #1, the user can add telephone numbers and subscriber's
    names to the SUBSCRIBER numbers file.  In the case of in-state
    numbers, the long distance prefix should be omitted
    ie;(1301) so that the cross check will provide a match
    whether the caller dialed the area code or not.

         Selection #2 in the SUBSC.#S SUB MENU will perform a
    cross check of any or all subject files.  During the cross
    check, all phone numbers in the subject file that appear in
    the SUBSCRIBER numbers file will be tagged with the subscriber's
    name.  When the "tagging" takes place, the SUBSCRIBER field is
    replaced with the subscriber's name.

         Selection #3 is the EDIT function.  This allows the user to
    locate a phone number in the SUBSCRIBER file, and edit the contents of
    the fields in that record.

         Selection #4 under the LISTS SUB MENU will provide a
    list of all phone numbers in a subject file that have not
    yet been identified.  This is helpful when determining which
    numbers to identify.


                              (PG 11)

    COLOR SELECTION UTILITY
    ____________________________________________________________

         In cases where the default screen display is
    inadequate, or simply to change the scenery, we have
    provided a color selection utility that allows you to change
    the colors of the displays.  To activate this utility you
    must first be viewing the main menu.  While viewing the main
    menu, strike "U" for Utilities, then select # 1.  This will
    provide you with a list of available colors and their
    associated codes.  Towards the lower portion of the screen,
    you will see the current selections, and below them, sample
    windows of the current displays.  To change colors, enter
    the codes associated with the desired colors.  When you are
    satisfied with the current selections, answer "Y"es to the
    "CORRECT?" prompt, this will save the changes.




    ON LINE HELP FACILITY
    ____________________________________________________________

         On-line help is available when viewing the main menu.
    To activate this feature, you must press F1 while viewing
    the main menu screen.  This will produce a menu of options.
    In most cases the help you receive will be in the form of a
    brief description of what the particular function will do when
    selected.



    COMING SOON!
    ______________________________________________________________

    More computerized Pen Register support!
    More comprehensive HELP feature.
    On-Line graphs and charts!
    Mouse support!
    And more!




                             PENREG INDEX




ADD RECORDS TO FILE
    From the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 6
BROWSE.COM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
CALL TOTALS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
COLOR SELECTION UTILITY  . . . . . . . . . . . . . . . . . . . . . . .11
CREATING A NEW SUBJECT FILE. . . . . . . . . . . . . . . . . . . . . . 4
Cross check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
DELETE / EDIT RECORDS. . . . . . . . . . . . . . . . . . . . . . . . . 5
Dialed number recorder . . . . . . . . . . . . . . . . . . . . . . . . 1
Edit
    EDIT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
ERASE SUBJECT FILE . . . . . . . . . . . . . . . . . . . . . . . . . . 6
External program . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
FRAUD ANALYSIS   . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
FREQUENCY PRINTOUT . . . . . . . . . . . . . . . . . . . . . . . . . . 8
HELP FACILITY  . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
IMPORT FROM ASCII TEXT FILE. . . . . . . . . . . . . . . . . . . . . . 7
IMPORT FROM V.I. PEN REGISTER. . . . . . . . . . . . . . . . . . . . . 7
INSTALLING PENREG 3.1. . . . . . . . . . . . . . . . . . . . . . . . . 3
INVOKING THE PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . 4
List by date range . . . . . . . . . . . . . . . . . . . . . . . . . . 8
List by day of week/time range . . . . . . . . . . . . . . . . . . . . 8
List entire file . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
LIST ENTRIES OF SUBJECT FILES. . . . . . . . . . . . . . . . . . . . . 8
ON LINE HELP FACILITY
    HELP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
PEN FILES  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Pen register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Pen registers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PHONE NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Registration Form. . . . . . . . . . . . . . . . . . . . . . . . . . . 2
REMARKS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SEARCH FOR COMMON NUMBERS. . . . . . . . . . . . . . . . . . . . . . .10
SUBSCRIBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SUBSCRIBER #s Cross Check  . . . . . . . . . . . . . . . . . . . . . .10
SUBSCRIBER Edit Function.  . . . . . . . . . . . . . . . . . . . . . .10
SUBSCRIBER NUMBERS. . . .  . . . . . . . . . . . . . . . . . . . . . .10
SUBSCRIBER numbers list .  . . . . . . . . . . . . . . . . . . . . . . 8
Subscriber's name. . . . . . . . . . . . . . . . . . . . . . . . . . .10
SYSTEM REQUIREMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . 3
Telecommunications fraud . . . . . . . . . . . . . . . . . . . . . . . 9
TIME OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
TIME ON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6