C H O O S I N G   M O D E M   S O F T W A R E

         A modem needs some kind of telecommunications program to
         make it work. Some commercial online services, such as
         America Online and Prodigy, require special software to
         obtain access. Most BBSs and other online services can be
         accessed by almost any telecommunications software
         program. There are dozens of good general purpose
         telecommunications software programs available. There are
         also some real lemons.

         There is a Terminal program that comes with Windows 3.1.
         It is what is called a "bare bones" telecommunications
         program. In fact, in my humble opinion, it should only be
         used to download another telecommunications program. The
         Windows Terminal program has Xmodem and Kermit as the
         only transfer protocols. That was fine ten years ago but
         will not do in today's world of high speed modems. Below
         are a few features you should look for in a
         telecommunications program.


         WHAT TO LOOK FOR IN TELECOMMUNICATIONS SOFTWARE

         ZMODEM PROTOCOL

         The Zmodem protocol has become the industry standard. You
         will want this feature in your telecommunications
         software. Zmodem has excellent error checking and can
         even resume an interrupted file transfer if you select
         this option on your communications software. This ability
         is sometimes referred to as "crash recovery."


         SCREEN CAPTURE

         The telecommunications software that you select should
         have a screen capture feature. This is often called a
         capture log. With screen capture turned on, your
         telecommunications software saves whatever scrolls across
         your screen to a text file. Then, when you are off-line,
         you can use LIST (shareware), an editor, or a word
         processing program to review the screen capture file. A
         screen capture text file is often called a capture log
         file.


         SCROLL-BACK BUFFER

         A scroll-back buffer allows you to review past screens.
         This feature is real handy when important information has
         passed by, and you need it immediately while online.
         Often, a scroll-back buffer is activated by pressing a
         key combination such as <ALT> B. Then, you can use your
         arrow keys to scroll-back. A good scroll-back buffer will
         also have a search feature.


         TERMINAL EMULATION TYPES

         Terminal emulation is the ability of your
         telecommunications software to emulate different types of
         terminals. This peculiar term comes from "dumb terminal"
         which consists of a keyboard, a monitor, and no brains
         (or memory). These dumb terminals were used to connect to
         mainframes and minicomputers. These often required a
         particular manufacturer's dumb terminals. Hence, the term
         "terminal emulation." Your telecommunications program has
         different terminal emulations, so your computer can talk
         to a variety of host computers.

         Almost all telecommunications software will emulate TTY,
         ANSI, and DEC VT100/101/102. It is nice to have even
         more. If you want to connect to the Internet, it is
         important to have VT100 (or VT102) terminal emulation.


         MACRO CAPABILITIES

         A macro is a series of keystrokes that are executed when
         a certain key or key combination is pressed. If the
         telecommunications software has macro recording
         capabilities, it can make it much easier for you. You can
         store data such as your name, password, etc., as a macro.
         Suppose you assign your name to the function key labeled
         <F5>. Then, you can press <F5> to type your name.


         SCRIPT LANGUAGE

         A script file is a collection of commands, instructions,
         or text that can be executed by your telecommunications
         program. A script is particularly useful when you want to
         log on automatically to a BBS or online service. Often,
         the better telecommunications programs have an automatic
         script writing feature.


         WINDOWS OR DOS?

         If you are primarily a Windows user, you will probably
         want to use a Windows based telecommunications program.
         Some people, who like DOS, think that using a Windows
         telecommunications program is a little like turning on a
         light switch with a broom handle. It is really a matter
         of personal choice. If you are comfortable in DOS, you
         may find that you can get online work done faster with a
         DOS based program.


         COMMERCIAL, SHAREWARE, OR FREEWARE?

         Commercial software programs are sold by traditional
         software vendors. You will find commercial software at
         your favorite super computer store or software specialty
         store. However, some of the best telecommunications
         programs are available for trial use as shareware.
         Shareware is a method of marketing software for the
         program's author. Shareware programs are copyrighted. The
         manuals for these programs are usually found on the disk
         in the form of a text file. You can print the manuals,
         using your printer. You can obtain these programs for
         trial use from shareware distributors for a copying fee
         of just a few dollars per disk. You can also download
         shareware programs from BBSs and online services.
         Shareware programs require a separate payment to the
         author if found useful. The wonderful thing about
         shareware is you get to try it out before you buy it.

         According to Boardwatch magazine, the majority of modem
         maniacs use shareware terminal programs. A freeware
         software program has copyright restrictions; however, the
         author is not requesting a registration fee. Freeware
         programs can be found from the same sources that offer
         shareware programs.  Here are some of the better full-
         featured DOS-based telecommunications programs available
         in shareware: Telix, Qmodem Test Drive, and Telemate.
         Ripterm is an easy to set up freeware program. If you are
         looking for Windows shareware telecommunications
         programs, you should take a look at MicroLink for
         Windows.

         Some commercial DOS-based telecommunications programs
         that are excellent include: Procomm Plus, Qmodem Pro for
         DOS, and Crosstalk Mark 4. Some of the best full-featured
         commercial Windows telecommunications programs include
         Procomm Plus for Windows, Qmodem Pro for Windows, and
         Crosstalk for Windows.

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