STATION ID - 7047/3.12

9x Datakit Network
FOR OFFICIAL USE ONLY

This is a 9x system, restricted to authorized persons and for
official 9x business only. Anyone using this system, network or data
is subject to being monitored at any time for system administration and
for identifying unauthorized users or system misuse. Anyone using this
system expressly consents to such monitoring and is advised that any
evidence of criminal activity revealed through such monitoring may be
provided to law enforcement for prosecution.



ROLM PhoneMail - Revisited
by: khelbin
email: [email protected]

This is a follow-up article in conjunction with Substance's article,
9X_RLMPM.ZIP on ROLM Phonemail systems (So please read 9X_RLMPM.ZIP first
or you'll jizz over outdial!).  This will basically show you the easiest
way to set yourself up a VMB on these systems.  I do claim to be a good
"doc" writer so if you can't follow this, you have an IQ of 80 or less.

To remind you, this is what a ROLM Phonemail system usually looks like:


  CARRIER 1200

  ROLM PhoneMail 9252 9254 Microcode Version 5.2
  Copyright (C) ROLM Systems 1991
  All Rights Reserved.

  PM Login>


Older version of PhoneMail will drop you to a "Command %" prompt but for
the most part, use the previous description in identifying them.

Typing "?" at the PM Login prompt will show the valid login accounts.

  PM Login> ?
  Valid login modes are:
     SYSADMIN,
     TECH,
     POLL.

Possible defaults for these account follow:

PM Login         PM Password
--------         -----------
SYSADMIN         SYSADMIN,FIELD,TECH,SYS,ADMIN,<ENTER>
TECH             FIELD,TECH,SYS,ADMIN
POLL             FIELD,POLL,TECH,SYS,ADMIN

  PM Login>TECH
  PM Password>
  Invalid Password.
  PM Password>
  PM Action> (woo-hoo! ..you're in!)

Once logged in, you will most likely get a "PM Action>" prompt.  Typing "?"
displays the following:

  PM Action>?
                 The following commands are valid:
    Activate <session #>         - Activate the session
    Broadcast                    - Broadcast a message to all terminals
    Connect <subsystem> <node #> - Invoke the subsystem
    Terminate <session #>        - Terminate the session
    List                         - List all open sessions
    Logout                       - Terminate all sessions and log off.
    Login <login mode>           - Logout and login again.
    Display                      - Display sessions status on a site.
    TechView <on/off>            - Enable/Disable TechView training.

We first must connect to the subsystem which is where all commands are
invoked to control/monitor the voice mail system.  Type "connect":

  PM Action>connect
���
  Screen 1 - SVI on Node 1  is now active.


You will now be brought to a "Node # - SVI>" prompt.  Typing "?" displays
the following.

  Node 1 - SVI>?
  Sat Jul  6, 1996   6:39 PM
  ----- INLINE COMMANDS -----
  ?                        help                     exit
  ----- UTILITIES -----
  AdjustLineLimits         APDBUpgrade              AssignClasses
  Backupdatabase           BackupFixup5051          BackupNames
  CallProcessing           ChannelTrace             CheckLDNetConfig
  CheckNetWork             CleanUpLDN               Clearcrashdump
  ConfigPhoneMail          ConfigSite               ConfigTrunk
  ConvertDB                CopyDisk                 CopySoftWare
  Cvt37To42                Cvt41To42                CvtFrom42
  DB41Upgrade              DBXF369To41              Dir
  DisplayLineLimits        DownPhoneMail            EditPBXTrans
  EnableTNAC               ExpandDatabase           FEDParameters
  FFormat                  FixDB369To41             FixDB37To42
  FixNames                 Fixupdatabase            Fixvoicefiles
  HardReset                HDErrorList              HdInfo
  InbandLog                InstallFile              InstallOption
  Listconfig               ListError                ListLDNetConfig
  Listlog                  Listoptions              ListPrompt
  ListVersion              LoadPrompts              MessageTrackingLog
  MonitorPBXLink           MonitorTAPLink           NetDetective
  Newdisk                  OCConfigAndTest          ReassignBlock
  RemoveOption             Reset                    Restoredatabase
  RestoreFile              RestoreNames             Sa
  ScanDisk                 SearchCentrexLog         Settime
  StartCentrexLog          StartHostLink            StopCentrexLog
  StopHostLink             SystemStatus             TalkToLDNSite
  TAlog                    TestDisk                 TestHostLink
  TestPBXLink              TestPhoneMail            TestTrunk
  TestVoice                UpDateCBXMWI             UpgradeDB
  UpPhoneMail


"Sa" is the System Administration utility.  This command can be passworded
(I've found two ROLM PhoneMail systems... one was passworded, one wasn't)
and accounts such as POLL may not have access to this option.

  Node 1 - SVI>sa
  Sat Jul  6, 1996   6:39 PM
  PhoneMail is active with 12 Channels

  Function:
  Sat Jul  6, 1996  6:40 PM

  Specify a function -
       ActivatePM          AssignClasses       BackupDataBase
       BackupNames         CallProcessing      ClassOfService
       ConfigSite          DeactivatePM        DList
       FFormat             LDNSiteStat         ListLDNMsgLog
       LogOff              MonitorLogon        NodeParameters
       OCConfigAndTest     OCMessageLog        Profile
       Reports             Status              SysParameters
       SysStatistics

At the "Function:" prompt, you can specify different system administration
functions.  The one we will be working with in setting up a VMB is the
"profile" function.

  Function:  profile
  Sat Jul  6, 1996  6:40 PM

  Action:  ?

  Specify an action -
       Add       All       Clear     Delete    Fix       List      Modify
       Purge

The action "All" will display all user profiles.

  Function:  profile
  Sat Jul  6, 1996  6:40 PM


  Action:  All


           Subscriber Name       Node Extensions       Group Name
        ----------------------   ---- ---------- -----------------------
     1: ALEMAN LUCRECIA             1  3508      BDM
     2: ALGIERI ALDO                1  3711      PATENTS
     3: ANZIANO RICHARD             1  3676      BDM
     4: ARCHIBALD DON               1  3552      SIG91
     5: BACIK JENNIFER              1  3650      BDM
     6: BARNESCHI CHRISTY           1  3579      WALLINGFORD
     7: BELTANGADY MOHAN            1  3649      SIG91
                                       3880
     8: BILDSTEIN BARB              1  3656      SIG91
     9: BIRMINGHAM LINDA            1  3580      BDM
    10: BODISCH ANNAMARIE           1  3712      PATENTS
    11: BROCKLEY ANNE               1  3531
    12: BROWN MIKE                  1  3554      SIG91
    13: BROWN PATRICIA              1  3514      BDM
    14: BRUNELL ROBERT              1  3532      BDM
    <profiles have been cut out for terseness>


This is usefull especially in this case because you want your mailbox to
blend in with the other.  In this case, you would want to set up a mailbox
at box number 3[5678]XX instead of box 1111 or 9999.

The "list" action under system administator function profile, lists a users
profile in complete detail showing all settings with their specified mailbox.


  Function:  profile
  Sat Jul  6, 1996  6:40 PM

  Action:  list

  Subscriber Name or Extension:  3571

  Name (last first)          OBRIEN KATHLEEN
  Class Number                       10
  Extension Number    [ 1]:  3571
  Home Site Number                    0
  PhoneMail Password         ##########
  Group Name                 SIG91
  Referral Extension         3656
  PhoneMail Capability
           Accept Messages   Answer Phone  Do Message Alert
                TRUE              TRUE              TRUE
  Abbreviated Prompts?       FALSE
  Alt Greeting Active?       FALSE
  Software Mailbox           FALSE
  Failed Acc Attempt                  0
  Number of PDLs Used                 0
  Waiting PhoneMail                   0
  Waiting PhoneMail ML                0
  Sent Phonemail                      4
  Sent PhoneMail ML                 144
  Recd PhoneMail                    510
  Recd PhoneMail ML               15413
  Direct Calls                      553
  Forwarded Calls                     0
  Access Length                   37933
  Deletions                         523
  Retention Length                 9449
  Attempted Outcalls                  0
  Successful Outcalls                 0
  Outcall Access Len                  0
  Future Dlv Messages                 0
  LDN Exped Msgs Rcvd                11
  LDN Exped ML Rcvd                 633
  LDN Normal Msgs Rcvd                0
  LDN Normal ML Rcvd                  0
  LDN Exped Msgs Sent                 0
  LDN Exped ML Sent                   0
  LDN Normal Msgs Sent                0
  LDN Normal ML Sent                  0
  Last Access Time           Wed Jul  3, 1996  9:54 AM
  Last Password Change       Wed May 22, 1996  3:18 PM

This information can be used as a basis for your information if you're not
sure what to enter when adding your own profile.

Now, let's add our own profile (mailbox).  For this, we use the action "add"
under system administration function profile.


  Function:  profile
  Sat Jul  6, 1996  6:42 PM

  Action:  add

  Name (last first)   :  ROLM
  Class Number        :  10
  Extension Number     [1]   3500
  Extension Number     [2]
  PhoneMail Password  : (Default = ##########):
  Group Name          : (Default = ):
  Referral Extension  : (Default = 0):
  PhoneMail Capability: (Default =
           Accept Messages   Answer Phone  Do Message Alert
                TRUE              TRUE              TRUE
    Enter T or F for each field):
  Abbreviated Prompts?: (Default = FALSE):
  Alt Greeting Active?: (Default = FALSE):
  Software Mailbox    : (Default = FALSE):
  Failed Acc Attempt  : (Default = 0):

    If you wish to exit, type ";".
  First Field of Form:
  Name (last first)   : (Previous = ROLM):  ;

  Done.
  Name (last first)   :  ;


Now we have our own mailbox at box #3500.  Let's take a closer look at the
steps involved.

  Name (last first)   :  ROLM

Selecting a name.  Here, i chose "ROLM" as i thought the System Admin to be
an idiot who would think it is a default box and not to mess with it.  A
regular name will blend in well with the others though.

  Class Number        :  10

Selecting a class number designates what class your mailbox is under.
Certain classes have different options such as being able to have more
messages w/o being forced to delete them or having the dialout feature.
Check out the "ClassOfService" function.

  Extension Number     [1]   3500

Enter a mailbox number you wish to have which is empty.

  Extension Number     [2]

If you want to set up more than one mailbox with the same profile.

  PhoneMail Password  : (Default = ##########):

Enter the password you would like to have.  It will not be echoed to
the screen.

  Group Name          : (Default = ):
  Referral Extension  : (Default = 0):
  PhoneMail Capability: (Default =
           Accept Messages   Answer Phone  Do Message Alert
                TRUE              TRUE              TRUE
    Enter T or F for each field):
  Abbreviated Prompts?: (Default = FALSE):
  Alt Greeting Active?: (Default = FALSE):
  Software Mailbox    : (Default = FALSE):
  Failed Acc Attempt  : (Default = 0):

Go with the defaults for a regular mailbox here.  They should be set up
correctly.

    If you wish to exit, type ";".
  First Field of Form:
  Name (last first)   : (Previous = ROLM):  ;

  Done.
  Name (last first)   :  ;

Keep smacking ";" to exit.

Now let's verify that the profile was added.



  Function:  profile
  Sat Jul  6, 1996  6:45 PM

  Action:  list

  Subscriber Name or Extension:  3500

  Name (last first)          ROLM
  Class Number                       10
  Extension Number    [ 1]:  3500
  Home Site Number                    0
  PhoneMail Password         ##########
  Group Name
  Referral Extension         0
  PhoneMail Capability
           Accept Messages   Answer Phone  Do Message Alert
                TRUE              TRUE              TRUE
  Abbreviated Prompts?       FALSE
  Alt Greeting Active?       FALSE
  Software Mailbox           FALSE
  Failed Acc Attempt                  0
  Number of PDLs Used                 0
  Waiting PhoneMail                   0
  Waiting PhoneMail ML                0
  Sent Phonemail                      0
  Sent PhoneMail ML                   0
  Recd PhoneMail                      0
  Recd PhoneMail ML                   0
  Direct Calls                        0
  Forwarded Calls                     0
  Access Length                       0
  Deletions                           0
  Retention Length                    0
  Attempted Outcalls                  0
  Successful Outcalls                 0
  Outcall Access Len                  0
  Future Dlv Messages                 0
  LDN Exped Msgs Rcvd                 0
  LDN Exped ML Rcvd                   0
  LDN Normal Msgs Rcvd                0
  LDN Normal ML Rcvd                  0
  LDN Exped Msgs Sent                 0
  LDN Exped ML Sent                   0
  LDN Normal Msgs Sent                0
  LDN Normal ML Sent                  0
  Last Access Time           Sat Jul  6, 1996  6:42 PM
  Last Password Change       Sat Jul  6, 1996  6:43 PM

  Subscriber Name or Extension:

Good.  You now have a VMB.