Subject: Re: %R Organization: %o Sales Department Dear %N: We received your recent e-mail transmission. This is an automatic reply. If you placed an order with us, consider it processed unless we get back to you with questions within the next few days. Orders for upgrades to v1.7 will not be ready for shipment for 4-6 weeks (as of September 21, 1994). If you sent us an inquiry that is not answered below, we will respond personally. However, to speed the transmission of information to you, what follows is a list of the most common questions we have been receiving about Textures 1.7. 1. MAY I ORDER BY E-MAIL? YES. We accept credit card orders by e-mail. To place an order by e-mail, let us know what products you want, where to ship, and your credit card type, number and expiration. We accept Visa, Mastercard and Discover. Please be aware that transmitting your credit card number by e-mail is not necessarily secure. If you are concerned about the security of your credit card number, please phone or fax it instead. For upgrades, be sure to include your Textures serial number. 2. I HEAR AN UPGRADE TO TEXTURES 1.7 IS AVAILABLE, HOW MUCH DOES IT COST? Version 1.7 is Blue Sky Research's "Customer Request Release." A year ago, we asked our customers what they wanted in Textures. Version 1.7 is the first tangible result of that input. In this upgrade, you will find: Color in TeX! Every color of the rainbow, on your screen and to your printer. Easy to use with LaTeX2e color styles. Immediate viewing aids and tools to make the typeset window quick and easy. Including a ruler for on screen measurements, scrolling by "hand", shrink and magnify, and two-up page display. Plus brace matching, automatic font downloading for most ESPF illustrations, custom wrap options, multiple/recursive folder searching, fit to width, logical page selection, PostScript preamble definition, high resolution typeset copy and paste. The cost of the update with 1.7 User Guide: $69 from 1.6 $99 from 1.5 $149 from other versions. Shipping charges are $8 domestic/$26 international. POWER PC TEXTURES Optional with Textures 1.7, our native PPC TeX engine delivers the highest performance Textures ever! To receive a PowerPC version of 1.7, add $100 to the above prices. LATEX2E This optional package includes a precompiled LaTeX2e format, and allows you to run new and old versions of LaTeX side-by-side for an easy transition. Includes four AMS-PostScript fonts plus your choice of The LaTeX Companion or the revised edition of LaTeX: A Documentation Preparation System. Requires version 1.7. The cost is $45. Without a manual, the cost is $15. To run Classic Textures, you will need the Adobe Type Manager. ATM is essential for good screen display and for printing to non-PostScript printers. You can order version 3.6 from us for $12. Version 3.8 is the native code version of ATM, which Blue Sky plans to carry, and costs $60. Classic Textures requires at least System 6.0.5 and 2.5MB RAM. With System 7, we recommend a minimum of 4MB RAM. 3. WAIT! I JUST BOUGHT TEXTURES 1.6. DO I GET A FREE UPGRADE? YES. If you purchased Textures 1.6 in the months of August, Septmeber or October and you have registered with us, you should receive a free Textures 1.7 upgrade (non-PowerPC) around November. If you haven't sent in your registration card, be sure to do so, because otherwise we won't be able to find you to send your upgrade. 4. WHEN WILL LATEX2E BE SUPPORTED BY BLUE SKY? Blue Sky is integrating LaTeX2e into version 1.7. New purchases of Classic Textures include LaTeX2e. For upgraders to version 1.7, the cost is $15 and includes a precompiled LaTeX2e format that allows you to run new and old versions of LaTeX side-by-side for an easy transition. It also includes four AMS-PostScript fonts 5. WHAT'S THE DIFFERENCE BETWEEN TEXTURES, LIGHTNING TEXTURES AND CLASSIC TEXTURES? Textures is the generic name for our Macintosh TeX systems. Lightning Textures is the Textures application with our interactive interface to TeX, introduced as an option with Textures 1.5, and now a standard part of any new or upgraded Textures package. Classic Textures is a software bundle that includes our Lightning Textures application, our Computer Modern PostScript fonts and the LaTeX macros and styles. Upgrades to version 1.7 will give you all the current system pieces, including the Computer Modern PostScript fonts. 6. IS THERE ACADEMIC PRICING FOR THE UPGRADE? No. We decided to offer everyone the lowest possible price we could, so we are not offering additional discounts for academic users on upgrades. Academic pricing is available for new purchases, and for the Lucida Bright/NewMath fonts. 7. HOW ELSE CAN I REACH BLUE SKY? Helpful e-mail addresses are: sales@bluesky.com to place orders or check order status help@bluesky.com for technical support faq@bluesky.com for a list of Textures frequently asked questions. suggest@bluesky.com for product suggestions. Our phone numbers are: In the US and Canada 800-622-8398 International 503-222-9571 Fax 503-222-1643 Our mailing address is: Blue Sky Research 534 SW Third Avenue Portland, OR 97204

Subject: Re: %R Organization: %o Sales Department Dear %N: We received your recent e-mail transmission. This is an automatic reply. If you placed an order with us, consider it processed unless we get back to you with questions within the next few days. Orders for upgrades to v1.7 will not be ready for shipment for 4-6 weeks (as of September 21, 1994). If you sent us an inquiry that is not answered below, we will respond personally. However, to speed the transmission of information to you, what follows is a list of the most common questions we have been receiving about Textures 1.7. 1. MAY I ORDER BY E-MAIL? YES. We accept credit card orders by e-mail. To place an order by e-mail, let us know what products you want, where to ship, and your credit card type, number and expiration. We accept Visa, Mastercard and Discover. Please be aware that transmitting your credit card number by e-mail is not necessarily secure. If you are concerned about the security of your credit card number, please phone or fax it instead. For upgrades, be sure to include your Textures serial number. 2. I HEAR AN UPGRADE TO TEXTURES 1.7 IS AVAILABLE, HOW MUCH DOES IT COST? Version 1.7 is Blue Sky Research's "Customer Request Release." A year ago, we asked our customers what they wanted in Textures. Version 1.7 is the first tangible result of that input. In this upgrade, you will find: Color in TeX! Every color of the rainbow, on your screen and to your printer. Easy to use with LaTeX2e color styles. Immediate viewing aids and tools to make the typeset window quick and easy. Including a ruler for on screen measurements, scrolling by "hand", shrink and magnify, and two-up page display. Plus brace matching, automatic font downloading for most ESPF illustrations, custom wrap options, multiple/recursive folder searching, fit to width, logical page selection, PostScript preamble definition, high resolution typeset copy and paste. The cost of the update with 1.7 User Guide: $69 from 1.6 $99 from 1.5 $149 from other versions. Shipping charges are $8 domestic/$26 international. POWER PC TEXTURES Optional with Textures 1.7, our native PPC TeX engine delivers the highest performance Textures ever! To receive a PowerPC version of 1.7, add $100 to the above prices. LATEX2E This optional package includes a precompiled LaTeX2e format, and allows you to run new and old versions of LaTeX side-by-side for an easy transition. Includes four AMS-PostScript fonts plus your choice of The LaTeX Companion or the revised edition of LaTeX: A Documentation Preparation System. Requires version 1.7. The cost is $45. Without a manual, the cost is $15. To run Classic Textures, you will need the Adobe Type Manager. ATM is essential for good screen display and for printing to non-PostScript printers. You can order version 3.6 from us for $12. Version 3.8 is the native code version of ATM, which Blue Sky plans to carry, and costs $60. Classic Textures requires at least System 6.0.5 and 2.5MB RAM. With System 7, we recommend a minimum of 4MB RAM. 3. WAIT! I JUST BOUGHT TEXTURES 1.6. DO I GET A FREE UPGRADE? YES. If you purchased Textures 1.6 in the months of August, Septmeber or October and you have registered with us, you should receive a free Textures 1.7 upgrade (non-PowerPC) around November. If you haven't sent in your registration card, be sure to do so, because otherwise we won't be able to find you to send your upgrade. 4. WHEN WILL LATEX2E BE SUPPORTED BY BLUE SKY? Blue Sky is integrating LaTeX2e into version 1.7. New purchases of Classic Textures include LaTeX2e. For upgraders to version 1.7, the cost is $15 and includes a precompiled LaTeX2e format that allows you to run new and old versions of LaTeX side-by-side for an easy transition. It also includes four AMS-PostScript fonts 5. WHAT'S THE DIFFERENCE BETWEEN TEXTURES, LIGHTNING TEXTURES AND CLASSIC TEXTURES? Textures is the generic name for our Macintosh TeX systems. Lightning Textures is the Textures application with our interactive interface to TeX, introduced as an option with Textures 1.5, and now a standard part of any new or upgraded Textures package. Classic Textures is a software bundle that includes our Lightning Textures application, our Computer Modern PostScript fonts and the LaTeX macros and styles. Upgrades to version 1.7 will give you all the current system pieces, including the Computer Modern PostScript fonts. 6. IS THERE ACADEMIC PRICING FOR THE UPGRADE? No. We decided to offer everyone the lowest possible price we could, so we are not offering additional discounts for academic users on upgrades. Academic pricing is available for new purchases, and for the Lucida Bright/NewMath fonts. 7. HOW ELSE CAN I REACH BLUE SKY? Helpful e-mail addresses are: [email protected] to place orders or check order status [email protected] for technical support [email protected] for a list of Textures frequently asked questions. [email protected] for product suggestions. Our phone numbers are: In the US and Canada 800-622-8398 International 503-222-9571 Fax 503-222-1643 Our mailing address is: Blue Sky Research 534 SW Third Avenue Portland, OR 97204