Kiosk HOWTO
 Gene Wilburn, ITS Dept, Royal Ontario Museum
 <[email protected]>
 v1.0, October 1999

 This document provides a guide for setting up a WWW-based kiosk using
 Linux, X11R6, FVWM2, Netscape Navigator 4.X, and a customized track-
 ball. It outlines the methods that were used to create a public kiosk
 for the Hands On Biodiversity Gallery at the Royal Ontario Museum,
 Toronto.
 ______________________________________________________________________

 Table of Contents


 1. Introduction

    1.1 Copyright, license and terms of usage
    1.2 Acknowledgements

 2. Overview

 3. Building a Kiosk Environment

    3.1 FVWM2
       3.1.1 /etc/X11/fvwm2/system.fvwm2rc
    3.2 Netscape Navigator
    3.3 Overlay Masks for Navigator
       3.3.1 Creating the Graphical Masks
    3.4 /root/kiosk.xinitrc
    3.5 /root/xkiosk

 4. Initializing the Kiosk

    4.1 /etc/inittab modifications
    4.2 /etc/rc.d/rc.4/S99xkiosk runlevel script
    4.3 Booting normally from the console

 5. Other Considerations

    5.1 Screensavers
       5.1.1 /.xscreensaver
    5.2 Sound Files
    5.3 Trackballs
    5.4 Designing or modifying HTML pages for kiosks

 6. Future Directions

    6.1 Remote Kiosks
    6.2 Touchscreens
    6.3 Keyboards
    6.4 Collaboration


 ______________________________________________________________________

 1.  Introduction

 Information display kiosks are useful in libraries, galleries and
 museums, educational institutions, municipal offices, visitor
 information booths, conferences, shopping malls, airports---in short
 any location where simple, easy access to information is desirable.
 Kiosks are normally set up with touchscreens or pointing devices such
 as trackballs, to allow people to select and view information that is
 attractively displayed and up to date.

 There are many ways to create kiosks, from expensive solutions based
 on proprietary software to HTML-based open-source solutions. Browser-
 based technologies are particularly attractive because they are
 inherently multimedia, offering text, graphics, sound and streaming
 media, and the content is highly portable.

 Linux provides a flexible and interesting platform for kiosk
 development. Linux is inexpensive to set up and it offers a wide range
 of options, from diskless display stations to self-contained,
 database-driven web servers. Due to the versatility of the underlying
 operating system, a well-designed Linux kiosk can be placed in a
 remote location and administered via a telephone or network link.

 This HOWTO explores one method of setting up Linux as a standalone
 information kiosk, using Netscape Navigator 4.X and FVWM2 on a Red Hat
 Linux 6.X system. It is based on a kiosk I set up for use in the
 Hands-on Biodiversity Gallery in the Royal Ontario Museum (
 <http://www.rom.on.ca>), Toronto, Canada. The kiosk outlined in this
 HOWTO incorporates a trackball rather than a more expensive
 touchscreen. There are undoubtedly many other ways to create a Linux-
 based kiosk, but this one has worked reliably for us and it may
 provide a useful starting point for your own kiosk project.


 1.1.  Copyright, license and terms of usage

 Copyright Gene Wilburn 1999. All rights reserved.

 The author disclaims all warranties with regard to this document,
 including all implied warranties of merchantability and fitness for a
 certain purpose; in no event shall the author be liable for any
 special, indirect or consequential damages or any damages whatsoever
 resulting from loss of use, data or profits, whether in an action of
 contract, negligence or other tortuous action, arising out of or in
 connection with the use of this document.

 This legalese means use at your own risk.


 1.2.  Acknowledgements

 Our Linux kiosk derives heavily from the work done by the City of
 Charlotte, North Carolina, for their municipal website, Charlotte's
 Web (see  <http://www.charweb.org/webinfo/kiosk/>). The Charlotte's
 Web kiosk project, which employs a touchscreen monitor, was set up in
 1996 using an early version of Slackware Linux, Netscape Navigator
 2.X, and FVWM. The webmasters at Charlotte have created a very useable
 kiosk implementation and have shared their complete setup via their
 website. This HOWTO, to a certain degree, represents an update of
 their work, altering the details to work with Red Hat 6.X, Netscape
 Navigator 4.X, FVWM2, and a custom-made trackball.

 I worked with Debra Luneau ([email protected]), the Royal Ontario
 Museum webmaster, to create the graphics overlays for Netscape. The
 examples we distribute at our ftp site are her work---and are the ones
 we use on the kiosk in the Biodiversity Gallery.

 The Ontario Biodiversity section of the ROM website was designed by
 Hopscotch Interactive (www.hopscotch.ca). The original application was
 converted from a flat-file database system to a MySQL-database driven
 system by Gord Howells ([email protected]), the ROM's database
 designer and programmer. The non-kiosk version of this mini-site may
 be viewed at  <http://www.rom.on.ca/ontario/>.



 2.  Overview

 Setting up Linux for use as a web-based kiosk is similar to setting up
 Linux as a graphical workstaion, with a few extra considerations. If
 the machine is to be a standalone unit, it must boot straight into
 kiosk mode. Furthermore, the browser environment must be modified in
 to disable standard dialog screens and to eliminate parts of the
 browser that allow inappropriate interaction, such as the Location Bar
 in Netscape.

 Essentially a kiosk website is self-contained. Users navigate through
 the site via clicks with a pointing device. The pointing device can be
 a touchscreen, a trackball, or a mouse. Mice are difficult to secure
 in a public area.

 A Linux kiosk can be connected back to a home site via a direct
 network or PPP link, requesting pages from the home site, or it can be
 a self-contained website, running Apache and any corresponding CGI
 modules.


 3.  Building a Kiosk Environment



 3.1.  FVWM2

 FVWM2 (FVWM, version 2 -- www.fvwm.org) is a flexible, reliable, and
 lightweight X Window manager that provides excellent configurability
 for creating a kiosk environment. For kiosk use you must change some
 of its default settings. You need to modify the system.fvwm2rc file to
 remove things like virtual desktops, title bars, exit controls, etc,
 leaving a relatively minimalist FVWM environment. Because the kiosk is
 a standalone unit, modifying the system-wide settings does not present
 a problem.

 You can also take advantage of FVWM's settable object properties to
 use X Window bitmaps (xpm files) to mask the parts of Netscape
 Navigator you don't want users to access.

 The FVWM2 file you need to modify is /etc/X11/fvwm2/system.fvwm2rc.
 (If you use a different distribution than Red Hat, this file may be
 located elsewhere.) You may have to poke around in this file to find
 the sections listed below.


 3.1.1.  /etc/X11/fvwm2/system.fvwm2rc

 In /etc/X11/fvwm2/system.fvwm2rc change



      DeskTopSize 2X2



 to



      DeskTopSize 1X1



 This eliminates the virtual desktops.

 Next, in the Default Styles section, change



      Style "*"           BorderWidth 7, HandleWidth 7



 to



      Style "*"           BorderWidth 0, HandleWidth 0, notitle, nohandles



 This will disable most of the normal windowing controls.

 Add the following two lines to the Default Styles section:



      Style "xdaliclock"  StaysOnTop
      Style "sxpm"        StaysOnTop



 The Default Styles part of the file should look something like this
 when you finish:



      # default Styles:
      #Style "*"           BorderWidth 7, HandleWidth 7
      Style "*"           BorderWidth 0, HandleWidth 0, notitle, nohandles
      Style "*"           Icon unknown1.xpm, Color lightgrey/dimgrey
      Style "*"           MWMFunctions, MWMDecor, HintOverride
      Style "*"           DecorateTransient, NoPPosition
      Style "*"           IconBox 0 -10 -280 -1
      Style "*"           FocusFollowsMouse
      Style "*"           RandomPlacement, SmartPlacement
      Style "xdaliclock"  StaysOnTop
      Style "sxpm"        StaysOnTop



 You can use the xdaliclock and sxpm programs to cover up parts of
 Netscape Navigator. The ``StaysOnTop'' attribute is the active
 ingredient.

 Next, find the following four lines and comment them out as shown:



      #AddToFunc InitFunction         "I" Module FvwmButtons
      #+                      "I" exec xsetroot -mod 2 2 -fg \#554055 -bg \#705070

      #AddToFunc RestartFunction "I" Module FvwmButtons
      #+                      "I" exec xsetroot -mod 2 2 -fg \#554055 -bg \#705070

 Commenting out these lines will eliminate the nice task launcher from
 FVWM2, which is okay because you're after as simple an environment as
 you can create.



 3.2.  Netscape Navigator

 Netscape Navigator is a better choice for setting up a kiosk than
 Netscape Communicator. Being simpler, there are fewer objects to hide.

 Under Microsoft Windows, Netscape Navigator has a kiosk mode that
 eliminates most of the Navigator controls but there is, at the time of
 this writing, no built-in kiosk mode for the Unix version of
 Navigator.

 The Unix version can, however, be invoked with a -geometry argument
 that allows us to always start Netscape full screen. This forms part
 of our strategy for a Netscape-based kiosk.

 You need to decide on our kiosk screen resolution. Using a 19- or
 20-inch monitor, we found 640x480 too large, 1024x768 too small, and
 800x600 just about right for public viewing (you may decide
 differently). Once you decide on the resolution, you are ready to
 begin adjusting Navigator. For the rest of this HOWTO we assume
 800x600 resolution. You'll need to adjust accordingly if you select a
 different resolution.

 Note: Navigator is going to be invoked by root during bootup, so make
 all of the Netscape adjustments under the root account in the
 /root/.netscape directory.

 Invoke Netscape and click into the Edit, Preferences dialog. Under
 Appearance check ``Show Toolbar as Text Only.''  Under Appearance,
 Fonts adjust both fixed- and variable-width fonts to at least 14pt or
 the screen display will be too small for comfortable reading.

 Under Preferences, Navigator insert the URL of your kiosk home page.
 If you're running a local version of Apache or another web server,
 make this http://localhost/ for top level access, or deeper into the
 html doctree if desired.

 Save these options, then click View on the Navigator menu bar.
 Deselect Personal Toolbar and Location Bar.

 Notice how much more kiosk-like the interface has become? When you
 exit Navigator, these settings will be saved.


 3.3.  Overlay Masks for Navigator

 If you look closely at your adjusted Navigator screen, you'll see four
 areas that need to be covered and protected from mouse or trackball
 clicks:


 1. The Toolbar at the top

 2. The twister at the left-hand side of the navigation toolbar

 3. The rest of the navbar to the right of Home

 4. The security key in the lower left-hand corner of Navigator.

 Here's a rough schematic of the areas you need to mask:

      +---------------------------------------+
      |            # 1 Toolbar                |
      +--+------------+-----------------------+
      |#2|            |  #3 Navbar            |
      +--+            +-----------------------+
      |                                       |
      |                                       |
      |                                       |
      |                                       |
      |                                       |
      |                                       |
      |                                       |
      |                                       |
      |                                       |
      |                                       |
      +--------+                              |
      |#4 Key  |                              |
      +---------------------------------------+



 To mask over the top areas (#1-3), we'll need three graphic images. To
 mask the security key (#4) we'll use xdaliclock.


 3.3.1.  Creating the Graphical Masks

 The easiest way to create graphical masks to cover areas #1-3 is to
 grab a screenshot of Navigator in full 800x600 mode and then crop out
 areas that correspond to #1-3. I used GIMP for this.

 You can then re-design the basic graphics, changing the colors if you
 wish, or putting your own logo on them. Save them as:


 1. topbar.xpm

 2. navleft.xpm

 3. navright.xpm

 The xpm format is the native X Window bitmap format. You will use the
 X Window program sxpm to place them on the screen.

 Creating the masks with just the right number of pixels and just the
 right placement on the monitor requires some experimentation. For your
 convenience, I have placed the xpm files we created plus our
 configuration files in at the following web site:
 <http://www.rom.on.ca/kiosk/HOWTO/>. You may find it simpler to
 download our masks and use them as a starting point for your own
 graphics.


 3.4.  /root/kiosk.xinitrc

 Just as you would normally create a .xinitrc file for your personal
 use, you must create an X Window session initialization file for our
 kiosk application. The following script implements a number of
 features:


 o  Screensaver initialization (optional)

 o  Placement of graphic bitmap over Navigator menu bar (topnav.xpm)

 o  Placement of graphic bitmap over navigation bar twiser
    (navleft.xpm)

 o  Placement of graphic bitmap over rest of navbar (navright.xpm)

 o  Xdaliclock placement over Navigator security key (adjusted for
    800x600 screen resolution)

 o  Netscape startup and loop checks to make sure Navigator is running,
    and to re-run it if it isn't.

 This is the main file that runs the kiosk.


 ______________________________________________________________________
 #!/bin/sh
 # kiosk.xinitrc -- Initialization script for kiosk X Window session

 # Start screensaver
 /usr/X11R6/bin/xscreensaver-command -exit
 /usr/X11R6/bin/xscreensaver &

 # Overlay over Navigator (mask #1)
 sxpm /root/navtop.xpm &

 # Overlay small graphic over Toolbar twister - left-hand side (mask #2)
 sxpm -g +0+23 /root/navleft.xpm &

 # Overlay larger graphic to cover everything to the right of
 # Home on the Toolbar (mask #3)
 sxpm -g +275+23 /root/navright.xpm &

 # Place xdaliclock over top of Netscape security key, lower lhc (mask #4)
 /usr/X11R6/bin/xdaliclock -g 38x20+0+578 -font fixed -noseconds \
 -bg gray -fg black &

 sleep 2

 # Start fvwm2 window manager
 fvwm2 &

 # restart netscape if it ever exits
 while true ; do
         if [ -f /.netscape/lock] ; then
                 rm /.netscape/lock
         fi
         /usr/bin/netscape -geometry 800x600
 done

 # This should never be reached
 ______________________________________________________________________



 3.5.  /root/xkiosk

 You can now start testing your kiosk setup. Since you will need to do
 this repeatedly, manually, as well as from an initialization script,
 create the following as a shell script named /root/xkiosk:



 ______________________________________________________________________
 /usr/X11R6/bin/xinit /root/kiosk.xinitrc -- /usr/X11R6/bin/X \
 -xf86config /root/kiosk.XF86Config bc
 ______________________________________________________________________



 Because you will be testing often, and reusing this later when you
 automate the startup, create this command as a shell script called
 /root/xkiosk. Be sure to chmod ug+x it.


 4.  Initializing the Kiosk

 Under normal (i.e. kiosk) conditions, Linux should boot straight into
 Kiosk mode. In the event of a power failure, accidental reboot, or
 scheduled reboot, you need to configure the system to do this.

 For our kiosk we elected to use init level 4, which is normally
 unused, for kiosk mode. We made the following adjustment to
 /etc/inittab:


 4.1.  /etc/inittab modifications


 ______________________________________________________________________
 # Default runlevel. The runlevels used by RHS are:
 #   0 - halt (Do NOT set initdefault to this)
 #   1 - Single user mode
 #   2 - Multiuser, without NFS (The same as 3, if you do not have networking)
 #   3 - Full multiuser mode
 #   4 - Kiosk mode
 #   5 - X11
 #   6 - reboot (Do NOT set initdefault to this)
 #
 id:4:initdefault:
 ______________________________________________________________________



 4.2.  /etc/rc.d/rc.4/S99xkiosk runlevel script

 To initialize the kiosk after everything else has been initialized,
 including, in our case, Apache and MySQL, create the file
 /etc/rc.d/rc.4/S99xkiosk:



 ______________________________________________________________________
 #!/bin/bash
 #
 # S99xkiosk   Initialization of kiosk for runlevel 4
 #
 # Author:           Gene Wilburn <[email protected]>
 #

 # Display message on console
 echo "Starting up the X Window Kiosk ... "

 if [ -f /.netscape/lock] ; then
    rm /.netscape/lock
 fi

 # Logging of X activity
 echo %%%%%%%%%%%%%Reboot%%%%%%%%%% >> /var/log/xlog
 /root/xkiosk

 # This point should only be reached by pressing Ctrl-Backspace
 /sbin/shutdown -r now

 # All done.
 ______________________________________________________________________



 Once this file has been created and inittab has been adjusted to boot
 into init level 4, Linux will boot directly into kiosk mode. On our
 kiosk we disable telnet and ftp and install ssh so we can maintain and
 administer the kiosk remotely across the network with ssh and scp.


 4.3.  Booting normally from the console

 There are times, especially during testing, when you'd like to work
 from the console in a normal init level 3 mode. To do this, press
 Ctrl-Backspace to reboot the system. When LILO: appears type:



      LILO: linux init 3



 and log in as usual.


 5.  Other Considerations



 5.1.  Screensavers

 Depending on where you deploy your kiosk, you may not want all the
 default xscreensaver images to appear. For our Hands-On Biodiversity
 Gallery we wanted to display only the animated fractal images that
 suggested life science themes.

 After testing out several screensaver images, we decided that we to
 select randomly between two choices: coral and forest.

 To limit xscreensaver to displaying these two, we created the file
 .xscreensaver in the filesystem root (/) with the following options:

 5.1.1.  /.xscreensaver


 ______________________________________________________________________
 programs: \
         coral -root \n\
         forest -root \n
 ______________________________________________________________________



 5.2.  Sound Files

 Our kiosk machine contains a Sound Blaster AWE64 card with attached
 speakers. We chose this card specifically because it works well with
 Linux sound drivers.

 The MySQL database that drives our Biodiversity Gallery kiosk points
 to a collection of sound files that a visitor may listen to, including
 a ``bird song quiz.'' The downside of using Linux Netscape for a kiosk
 is that some of the multimedia aspects are primitive, compared to
 Windows and Macintosh.

 To enable sound, we implemented a Unix Netscape plugin called Xswallow
 written by Caolan McNamara (
 <http://skynet.csn.ul.ie/~caolan/docs/XSwallow.html>). All the sound
 plugins we tested create a separate web page as the sound is being
 played (unless the sound file is embedded). Of the programs we tested,
 Xswallow worked the best and had the cleanest display page.

 Although the extra page is inconvenient, we decided that having the
 stability of Linux was more important than the extra click required to
 return to the previous screen.

 An additional problem is that when a sound is selected, the Xswallow
 page displays ``Click to Abort Swallow of type audio/basic''. Clicking
 merely returns a blank page. I made a slight change to the author's
 source code for UnixShell.c, changing



      char *text2 = "Click to Abort Swallow";



 to read



      char *text2 = "Click BACK Button to return from playing file";



 The phrase ``of type audio/basic'' appears to come directly from
 Netscape rather than Xswallow.

 After recompiling, I added the plugin to Netscape.

 A last note about sound files: the original set of files we received
 were a mix of .au and .wav files. Our experience was that the .au
 files worked the most reliably in Linux and we converted all sound
 files to .au format.
 5.3.  Trackballs

 Not having the funding for a touchscreen display, we opted for a
 trackball (and no keyboard) for our kiosk navigation. Our colleague,
 Andy Rauer at the Ontario Science Centre in Toronto, tipped us off to
 using ``industry-strength'' trackball components from Happ Conrols
 Inc., Elk Grove Village, Illinois  <http://www.happcontrols.com/>
 (check under their Interactives section).

 One of the things we needed to do was disable any right-mouse button
 click equivalents from being used in Netscape Navigator because right-
 click events invoke user dialogs.

 By building our own trackball, we were able to wire it any way we
 wanted. We wired in two push-button controls, both with a left-mouse
 button equivalent. The buttons are arranged on either side of the
 trackball, allowing ease of use from right-handed and left-handed
 visitors. Our gallery designers then took the trackball parts and
 built them into the gallery's kiosk enclosure.

 For our kiosk we purchased the following components for building a
 heavy-duty trackball designed to withstand visitor use (and abuse):


 o  A 2 1/4-inch Atari Trackball Assembly (we selected red)

 o  Trackball Interface Kit for IBM (Microsoft serial mouse compatible)

 o  Illuminated Push Buttons (red)

 From a local electronics vendor, we purchased a Hammond Manufacturing
 plastic handy case (Cat no. 1591ABK) for housing the electronics board
 for the trackball.

 Anticipating additional kiosks, and potential part failure, we ordered
 four sets of each of the above for spare parts and testing.


 5.4.  Designing or modifying HTML pages for kiosks

 In the best of all possible worlds, you will have the opporunity to
 design your kiosk pages from scratch. Bearing in mind that using a
 kiosk is a different experience from sitting at a desk browsing the
 web from a personal workstation, the following guidelines are useful
 design principles:


 o  Keep text passages very short and use large fonts.

 o  Avoid screens that require scrolling.

 o  Use colorful, large, eye-catching images on every page

 o  Create embedded navigation if possible, e.g., return to previous
    page, go to next page, go to kiosk menu, etc., should all be
    designed right into the pages themselves.

 o  Avoid anything that requires a keyboard. Design for clicking.

 o  If you use sound files, keep the duration short. Embed them into
    the page if possible.

 o  Make everything punchy and snappy. Design for short attention spans
    and pass-through traffic. Save your theses and exegeses for
    elsewhere.

 Unforunately you will sometimes inherit pages that were designed for
 web browsing rather than kiosk browsing. In these cases it may be too
 time-consuming or too difficult to redesign them as kiosk pages. When
 implementing standard web pages for a kiosk display:


 o  Remove all external A HREF's, including MAILTO's.

 o  Remove all unnecessary verbiage, logos, etc. from the pages.

 o  Check font sizes and increase if necessary.

 o  Remove any animated GIF's that don't pertain directly to the pages
    being viewed.

 o  Actually, remove any animated GIF's, period.

 o  Do anything else you can to simplify the page design.

 o  Check into using server-side includes to add some fundamental
    navigation or a consistent graphic to tie the pages together.



 6.  Future Directions

 Our previous attempts at creating browser-based kiosks with Windows-
 based PC's were unsatisfactory. The units were unstable, freezing up
 frequently. The Linux approach has given us a reliable, robust kiosk
 in a public gallery that has stood up well to visitor usage. Our
 success with this project has led us to consider other kiosk
 possibilities.


 6.1.  Remote Kiosks

 One of our future goals is to implement remote kiosks in the greater
 Toronto area where people can browse some of our site information and,
 hopefully, be attracted enough by it to visit the ROM in person. These
 might be deployed at places such as conventions, trade shows, shopping
 malls or special exhibits. We are also thinking in terms of deploying
 kiosks in more distant locations, perhaps in public libraries.

 For this project we would likely implement modem-based Linux boxes
 that could ``call home'' to update files on a routine basis and could
 be dialled into for maintenance and updates.


 6.2.  Touchscreens

 When the technology gets cheaper, we would like to experiment with
 flat-panel touchscreen displays for kiosks. The combination of flat-
 panel display and very small PC units would enable us to deploy kiosks
 with a very small footprint.


 6.3.  Keyboards

 Ultimately we may need to deploy kiosks that utilize keyboards. This
 will present a new set of challenges in terms of blocking unwanted
 keystrokes. If anyone would like to contribute information on this, or
 to any other aspect of the Kiosk-HOWTO, please email me at
 [email protected] or my alternative email address [email protected].



 6.4.  Collaboration

 I would be very interested in collaborating with other kiosk builders
 to extend the Kiosk-HOWTO for other situations. Kiosks are a bit like
 Perl: ``There is more than one way to do it.''