NAME
   RT::Extension::QuickCalls - Quickly create tickets in specific queues
   with default values

SYNOPSIS
   You will need to enable the new QuickCalls portlet with a line like this
   in your RT_SiteConfig.pm file

       Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders
                                    RefreshHomepage QuickCalls)]);

   This is the default portlet list with QuickCalls added to the end People
   can then choose to add the portlet to their homepage in Preferences ->
   RT at a glance

   To set up your Quick Calls, you will want to specify a Name and a Queue
   in the config file. The Name will become the Subject of the task unless
   you specify a Subject option. You can add other Ticket options as
   needed, such as Status.

       Set($QuickCalls,[{Name => "Foo", Queue => 'General', Status => 'resolved'},
                        {Name => "Bar", Queue => 'Queue2',  Status => 'resolved'}]);

   After you have added QuickCalls to your home page, you will be able to
   select one, click Create and be brought to the ticket creation page with
   multiple fields pre-filled

INSTALLATION
   "perl Makefile.PL"
   "make"
   "make install"
       May need root permissions

   Edit your /opt/rt4/etc/RT_SiteConfig.pm
       If you are using RT 4.2 or greater, add this line:

           Plugin('RT::Extension::QuickCalls');

       For earlier releases of RT 4, add this line:

           Set(@Plugins, qw(RT::Extension::QuickCalls));

       or add "RT::Extension::QuickCalls" to your existing @Plugins line.

   Clear your mason cache
           rm -rf /opt/rt4/var/mason_data/obj

   Restart your webserver

BUGS AND LIMITATIONS
   No bugs have been reported.

   Please report any bugs or feature requests to
   "[email protected]", or through the web interface
   at <http://rt.cpan.org>.

AUTHOR
   Kevin Falcone

LICENCE AND COPYRIGHT
   Copyright (c) 2007-2014, Best Practical Solutions, LLC. All rights
   reserved.

   This module is free software; you can redistribute it and/or modify it
   under the same terms as Perl itself. See perlartistic.

DISCLAIMER OF WARRANTY
   BECAUSE THIS SOFTWARE IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY
   FOR THE SOFTWARE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN
   OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
   PROVIDE THE SOFTWARE "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
   EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
   WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
   ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH
   YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
   NECESSARY SERVICING, REPAIR, OR CORRECTION.

   IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
   WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR
   REDISTRIBUTE THE SOFTWARE AS PERMITTED BY THE ABOVE LICENCE, BE LIABLE
   TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL, OR
   CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE
   SOFTWARE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING
   RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A
   FAILURE OF THE SOFTWARE TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF
   SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
   DAMAGES.

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