NAME
RTx-RemoteLinks - Conveniently create links to ticket IDs in other RT
instances
DESCRIPTION
With a small amount of configuration, this extension lets you enter new
ticket links as foo:123 which are then displayed in the Links box as
"Foo ticket #123" with a link to the remote RT instance.
Currently remote ticket subjects are not fetched due to authentication
complications, but this could be added in the future.
CONFIGURATION
Set(%RemoteLinks,
Foo => 'example.com', # assumes http:// and RT at the top-level path
Bar => '
https://example.net/rt', # specifies https and a subpath for RT
);
Prefixes are case insensitive, so both "Foo" and "foo" and "fOo" will
work.
Once you create links in the system using a prefix, you should leave it
configured.
Make sure to add this plugin to @Plugins as well, as described in
"INSTALLATION".
INSTALLATION
perl Makefile.PL
make
make install
May need root permissions
Edit your /opt/rt5/etc/RT_SiteConfig.pm
If you are using RT 4.2 or greater, add this line:
Plugin('RTx::RemoteLinks');
For 4.0, add this line:
Set(@Plugins, qw(RTx::RemoteLinks));
or add RTx::RemoteLinks to your existing @Plugins line.
Configure your remote RT instances per "CONFIGURATION" above.
Clear your mason cache
rm -rf /opt/rt5/var/mason_data/obj
Restart your webserver
AUTHOR
Best Practical Solutions, LLC <
[email protected]>
BUGS
All bugs should be reported via email to
L<
[email protected]|mailto:
[email protected]>
or via the web at
L<rt.cpan.org|
http://rt.cpan.org/Public/Dist/Display.html?Name=RTx-RemoteLinks>.
LICENSE AND COPYRIGHT
This software is Copyright (c) 2013-2020 by Best Practical Solutions,
LLC
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991
