NAME
RTx::TicketlistTransactions - Adds LastTransactionContent as a search
display column
RT VERSION
Works with RT 4.0 and 4.2
INSTALLATION
perl Makefile.PL
make
make install
May need root permissions
Edit your /opt/rt4/etc/RT_SiteConfig.pm
If you are using RT 4.2 or greater, add this line:
Plugin('RTx::TicketlistTransactions');
For RT 4.0, add this line:
Set(@Plugins, qw(RTx::TicketlistTransactions));
or add RTx::TicketlistTransactions to your existing @Plugins line.
Clear your mason cache
rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver
TIPS
This display column tends to work best when given its own row and a
multi-column span, something like this advanced format:
' <b><a href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
'<b><a href="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a></b>/TITLE:Subject',
'__Status__',
'__QueueName__',
'__LastUpdatedBy__',
'__NEWLINE__',
'',
'__LastTransactionContent__/SPAN:4'
CAVEATS
Only textual content is displayed, any formatting will be stripped.
AUTHOR
Best Practical Solutions, LLC <
[email protected]>
BUGS
All bugs should be reported via email to
L<
[email protected]|mailto:
[email protected]>
or via the web at
L<rt.cpan.org|
http://rt.cpan.org/Public/Dist/Display.html?Name=RTx-TicketlistTransactions>.
LICENCE AND COPYRIGHT
This software is copyright (c) 2011-2014 by Best Practical Solutions,
LLC
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991
