NAME
RT-Extension-LinkedTicketsHistory - show linked tickets' history on
ticket display page
INSTALLATION
"perl Makefile.PL"
"make"
"make install"
May need root permissions
Edit your /opt/rt4/etc/RT_SiteConfig.pm
Add this line:
Set(@Plugins, qw(RT::Extension::LinkedTicketsHistory));
or add "RT::Extension::LinkedTicketsHistory" to your existing
@Plugins line.
Clear your mason cache
rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver
CONFIGURATION
@LinkedTicketsHistoryTransactionTypes
By default, all history will be shown. You can limit the types of
history transactions displayed with this configuration option:
Set(@LinkedTicketsHistoryTransactionTypes, 'Create', 'Correspond');
Valid values are transaction types from the RT Transactions table. For
example, Create, Correspond, and Comment would get you all messages on
the ticket, but omit other transactions like added links (AddLink),
status changes (Status), etc.
AUTHOR
sunnavy <
[email protected]>
BUGS
All bugs should be reported via email to
[email protected]
<mailto:
[email protected]> or via the
web at rt.cpan.org
<
http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-LinkedTic
ketsHistory>.
LICENSE AND COPYRIGHT
This software is Copyright 2013 Best Practical Solutions, LLC.
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991