NAME
RT::BugTracker::Public - Adds a public, (hopefully) userfriendly bug
tracking UI to RT
INSTALLATION
perl Makefile.PL
make
make install
May need root permissions
Edit your /opt/rt4/etc/RT_SiteConfig.pm
Add this line:
Set(@Plugins, qw(RT::BugTracker::Public));
or add RT::BugTracker::Public to your existing @Plugins line.
Clear your mason cache
rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver
CONFIGURATION
You can find local/etc/BugTracker-Public/RT_SiteConfig.pm with example
of configuration and sane defaults. Add require in the main
RT_SiteConfig.pm or define options there.
WebPublicUser
Make sure to create the public user in your RT system and add the line
below to your RT_SiteConfig.pm.
Set( $WebPublicUser, 'guest' );
If you didn't name your public user 'guest', then change accordingly.
The public user should probably be unprivileged and have the following
rights
CreateTicket
ModifyCustomField
ReplyToTicket
SeeCustomField
SeeQueue
ShowTicket
If you want the public UI to do anything useful. It should NOT have the
ModifySelf right.
AUTHOR
Best Practical Solutions, LLC <
[email protected]>
BUGS
All bugs should be reported via email to
L<
[email protected]|mailto:
[email protected]>
or via the web at
L<rt.cpan.org|
http://rt.cpan.org/Public/Dist/Display.html?Name=RT-BugTracker-Public>.
LICENSE AND COPYRIGHT
This software is Copyright (c) 2014 by Best Practical Solutions
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991
