NAME
RT::BugTracker::Public - Adds a public, (hopefully) userfriendly bug
tracking UI to RT
CONFIGURATION
You can find local/etc/BugTracker-Public/RT_SiteConfig.pm with example
of configuration and sane defaults. Add require in the main
RT_SiteConfig.pm or define options there.
WebPublicUser
Make sure to create the public user in your RT system and add the line
below to your RT_SiteConfig.pm.
Set( $WebPublicUser, 'guest' );
If you didn't name your public user 'guest', then change accordingly.
The public user should probably be unprivileged and have the following
rights
CreateTicket
ModifyCustomField
ReplyToTicket
SeeCustomField
SeeQueue
ShowTicket
If you want the public UI to do anything useful. It should NOT have the
ModifySelf right.
AUTHOR
Thomas Sibley <
[email protected]>
LICENSE
GPL version 2.