Subj : Re: RE:BBS on Cell Hotspot
To : LEE GREEN
From : Kurt Weiske
Date : Mon Feb 17 2025 10:03 am
-=> LEE GREEN wrote to Ward Dossche <=-
LG> I am waiting 10 days for them to show up, AT&T doesn't care about their
LG> DSL and landline users they want them to upgrade to the latest and
LG> greatest.
"Never attribute to malice what you can attribute to organizational
ineffectiveness and monopoly mindset"
(Massively paraphrased from someone else...)
AT&T isn't great with their latest and greatest, either. My next-door
neighbor has AT&T Fiber, and because of our street layout, he has a
long run from the utility pole to his house. There's quite a bit of
slack in the line, which means once a year a passing moving truck takes
his fiber down.
He calls AT&T, and within their 4 hour reponse window, a guy with an
AT&T fleet subcompact car comes out, says "Yep, your fiber's cut, we
need to roll a truck". They've stopped the response clock with the guy
in the car. 4-5 days later, a truck rolls and fixes the fiber.
Their "permanent" fix was to throw the fiber over the comcast cable
line on the pole to give it a little more height. That'll work until
the fiber degrades from rubbing against the Comcast wire.
I've wanted to get AT&T fiber, as I need the upload speeds and lack of
bandwidth cap, but I'm concerned about the run to my house. I think I
might be OK if they can be convinced to do less than the absolute
minimum to get the fiber to my house.
I'm not confident of that.
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