Subj : Re: POP3 Login Problem
To   : All
From : TOM LEBENS
Date : Thu Jan 31 2019 07:12 pm

Date: Fri, 30 Sep 2016 12:18:46 -0400
From: TOM LEBENS
To: HECTOR SANTOS
Subject: Re: POP3 Login Problem
Newsgroups: win.server.program
Message-ID: <[email protected]>
References:  <[email protected]>
X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
Lines: 165

Here's the latest:

I created a new account (using wcLogin, and the sysop user menu). The new
account logs in fine with POP3 and SMTP. I cannot log in with the new
account using the web -- says it's a bad password.

If I change the password on the new account. I CAN log in through the web,
and SMTP, but POP3 says it's a bad password.

So, I deleted the new account, and created it again. Again, it works with
POP3 and SMTP, and not the web.

I renamed the old account, and renamed the new account to my name under the
old account. I am not getting email through POP3 and sending through SMTP.

The old account still has three days with of old email in it, so I have not
lost the email, which is good. The old account allows me to log in through
web and SMTP (and send email), but I cannot connect POP3 (I get that error
indicating a bad login).

I can only guess as to what might be causing this problem, but it is
repeatable.

(Of note: NONE of my user accounts can log in via web unless their
passwords are changed. I am afraid to change the passwords, as that appears
to break POP3, with the only work-around I have found being to create a new
account -- but that breaks web again.)

Let me know if there is any additional information I can provide, but at
least it appears that I can reliably replicate the problem. Unfortunately,
my server is not really functional until I can figure out the root cause.

Oh, one other thing of note, and I don't know that it is related: when I
run AUP, it breaks wcReports. I get an error that wcvr.dll is not found.
But, it is there in the c:\wc5 directory. When I back wcReports to the
prior version from the backup directory, it works again.

On 9/29/2016 11:46 AM, TOM LEBENS wrote to TOM LEBENS:

-> I worked on this again last night. As a test, I created a new account with
-> the same credentials. With that new account, I was able to access via the
-> web, and SMTP, but was not able to access via POP3. All of the old accounts
-> seem to work fine. I am afraid to change passwords on the old accounts,
-> though, as that seems to have been what triggered the problem.
->
-> On 9/28/2016 7:52 PM, TOM LEBENS wrote to TOM LEBENS:
->
-> -> I have also tested this behavior from a different client machine,
running a
-> -> different version of Outlook (not just a different copy, one is Outlook
-> -> 2010 and the other is Outlook 2013, I believe). The result is identical.
-> ->
-> -> On 9/28/2016 7:44 PM, TOM LEBENS wrote to TOM LEBENS:
-> ->
-> -> -> I should mention that I also tried changing the password (to a simple
-> -> -> dictionary word), and got the same result.
-> -> ->
-> -> -> Here are the screen shots from my email configuration:
-> -> ->
-> -> -> http://www.evernote.com/l/ACZIMPngyV9E1rieeXXGKSCRKKae9dot02w/
-> -> ->
-> -> -> As you can see, I have "Use same settings as my incoming mail
sever" set.
-> -> ->
-> -> -> I have also including a screen shot showing the result of the test of
-> these
-> -> -> settings, and showing that the SMTP test is passed, but the POP3 test
-> fails.
-> -> ->
-> -> -> Thanks for taking a look at this. I have been working on trying to
solve
-> -> -> this for a day now, and have made no headway.
-> -> ->
-> -> ->
-> -> -> On 9/28/2016 7:23 PM, TOM LEBENS wrote to HECTOR SANTOS:
-> -> ->
-> -> -> -> I the email client literally uses the exact same password field
-> for POP3
-> -> -> -> and SMTP. SMTP works. POP3 does not. I have copied the password
-> from my
-> -> -> -> password manager, I have manually typed the password, I have tried
-> -> creating
-> -> -> -> the account from scratch. I get exactly the same result each time.
-> -> -> ->
-> -> -> -> On 9/28/2016 7:05 PM, HECTOR SANTOS wrote to TOM LEBENS:
-> -> -> ->
-> -> -> -> -> Hi Tom,
-> -> -> -> ->
-> -> -> -> -> The error number 20000005 shown:
-> -> -> -> ->
-> -> -> -> ->    09:26:16 S: -ERR User tom lebens cannot log in,
authorization
-> -> -> -> -> failed (ERR: 20000005)
-> -> -> -> ->
-> -> -> -> -> means INCORRECT PASSWORD.   Thats want it means.  Check the
-> password
-> -> -> -> -> setting for your POP3 Mail client.
-> -> -> -> ->
-> -> -> -> -> --
-> -> -> -> -> Hector, Engineering & Technical Support
-> -> -> -> -> Santronics Software, Inc.
-> -> -> -> -> http://www.santronics.com (sales)
-> -> -> -> -> http://www.winserver.com (support)
-> -> -> -> -> http://www.winserver.com/AupInfo (Online AUP Help)
-> -> -> -> -> Office: 305-248-3204
-> -> -> -> ->
-> -> -> -> -> On 9/28/2016 6:53 PM, TOM LEBENS wrote:
-> -> -> -> -> > I have an account (my own) that will not log in POP3. It
-> works fine
-> -> -> -> through
-> -> -> -> -> > the web interface, and can even send email through the SMTP
-> server
-> -> -> using
-> -> -> -> -> > Outlook and the identical credentials (literally, i.e., SMTP
-> is set
-> -> -> to use
-> -> -> -> -> > the POP3 login credential). But, attempts to log in through
-> POP3 are
-> -> -> -> -> > rejected. All other POP3 users are able to log in (including
-> other
-> -> -> -> accounts
-> -> -> -> -> > in the same copy of Outlook on the same client machine).
-> -> -> -> -> >
-> -> -> -> -> > Here is a snip of my log files showing the unsuccessful login
-> -> attempt:
-> -> -> -> -> >
-> -> -> -> -> >
-> -> ->
-> **************************************************************************
-> -> -> -> -> > Wildcat! POP3 Server v7.0.454.5
-> -> -> -> -> > POP3 Log started at Wed, 28 Sep 2016  09:26:14
-> -> -> -> -> > Client IP: unknown (38.195.34.170:110)
-> -> -> -> -> > 09:26:14 S: +OK Wildcat! POP3 Server v7.0.454.5 ready
-> -> -> -> -> > <WC145402-2890198861A7634E45323B>
-> -> -> -> -> > 09:26:14 C: CAPA
-> -> -> -> -> > 09:26:14 S: +OK Capability list follows
-> -> -> -> -> > 09:26:14 S: TOP
-> -> -> -> -> > 09:26:14 S: UIDL
-> -> -> -> -> > 09:26:14 S: USER
-> -> -> -> -> > 09:26:14 S: SASL CRAM-MD5 DIGEST-MD5 LOGIN PLAIN
-> -> -> -> -> > 09:26:14 ** IsSecure(): 0 SSLCapable: 0 SSLReady: 0
-> -> -> -> -> > 09:26:14 S: IMPLEMENTATION Wildcat! POP3 Server
-> -> -> -> -> > 09:26:14 S: .
-> -> -> -> -> > 09:26:15 C: CAPA
-> -> -> -> -> > 09:26:15 S: +OK Capability list follows
-> -> -> -> -> > 09:26:15 S: TOP
-> -> -> -> -> > 09:26:15 S: UIDL
-> -> -> -> -> > 09:26:15 S: USER
-> -> -> -> -> > 09:26:15 S: SASL CRAM-MD5 DIGEST-MD5 LOGIN PLAIN
-> -> -> -> -> > 09:26:15 ** IsSecure(): 0 SSLCapable: 0 SSLReady: 0
-> -> -> -> -> > 09:26:15 S: IMPLEMENTATION Wildcat! POP3 Server
-> -> -> -> -> > 09:26:15 S: .
-> -> -> -> -> > 09:26:15 C: USER tom.lebens
-> -> -> -> -> > 09:26:15 S: +OK
-> -> -> -> -> > 09:26:15 C: PASS *****************
-> -> -> -> -> > 09:26:16 S: -ERR User tom lebens cannot log in, authorization
-> -> -> failed (ERR:
-> -> -> -> -> > 20000005).
-> -> -> -> -> >
-> -> -> -> ->
-> -> -> ->
-> -> ->
-> ->
->

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