Subj : Re: what's the point in this?
To : George Pope
From : Kurt Weiske
Date : Thu Mar 02 2023 06:33 am
-=> George Pope wrote to August Abolins <=-
GP> Seems useless to give out that number, then -- Maybe they just forgot
GP> that the switchboard controls calls in their building? Often some
GP> organisations will have a central incoming number that goes to the
GP> receptionist & also several outgoing-only lines used as extensions to
GP> be used by the staff, so they're not disturbed when with clients.
1975 called, they want their tech back.
Back when PBXes roamed the earth, I put a phone on everyone's desk, a
receptionist console in the back room, another console at the front
desk, and call centers for customers to call the company and speak to a
human being.
People used to walk by the front desk and pick up their messages from a
little rotating organizer.
Then, we installed a voicemail system and people could get their own
messages - even get paged when they received a voicemail!
At that point, everyone got Direct-Dial numbers. No need for paper
messages or a reception desk any more, except for the odd caller who
didn't know how to reach someone directly.
Fast forward a couple of years and people were asking me to take the
phones off of their desk - took too much room.
... ZIMA TASTES BETTER WHEN IT'S ILLEGAL
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