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lite.cnn.com - on gopher - inofficial
ARTICLE VIEW:
The FTC is suing Live Nation and Ticketmaster over ‘illegal ticket
resale’ practices
By Jordan Valinsky, CNN
Updated:
12:55 PM EDT, Thu September 18, 2025
Source: CNN
The United States federal government and seven states are suing
Ticketmaster and its parent company, Live Nation Entertainment, for
failing to crack down on ticket resellers, which is forcing customers
to “pay substantially more than face value” for and events.
The Federal Trade Commission leveled a litany of accusations against
Live Nation in its Thursday, including “bait-and-switch pricing,”
where consumers often pay more than advertised, and said claims that
the company imposes “strict limits” on ticket purchases are false
since “ticket brokers routinely and substantially exceeded those
limits.”
Shares of Live Nation () dropped more than 2% in midday trading. The
company didn’t immediately respond to CNN’s request for comment.
“American live entertainment is the best in the world and should be
accessible to all of us,” said FTC Chairman Andrew Ferguson in a
release. “It should not cost an arm and a leg to take the family to a
baseball game or attend your favorite musician’s show.”
Ticketmaster dominates the market, controlling ticketing for about 80%
of major venues in the United States. Consumers spent nearly $83
billion buying tickets from the company between 2019 to 2024, the FTC
said.
The FTC also took aim at the company’s fees. The agency said that
fees are often hidden and not shown until the end of the purchase, and
they can be as much as 44% of the final cost of the ticket.
Ticketmaster has collected $16 billion in fees from 2019 to 2024.
The FTC claims that Live Nation and Ticketmaster’s practices violates
an executive order signed during President Donald Trump’s first term
in 2016, called the Better Online Ticket Sales (BOTS) Act, a law that
allows the agency to take action against individuals and companies that
use bots to buy concert tickets in bulk and resell them.
Trump signed a in March, a few months into his second term. Trump said
at the time that he hadn’t known much about price gouging, “but I
checked it out, and it is a big problem.”
The issue of price gouging drew heightened attention during in 2022,
when resale prices hit tens of thousands of dollars. The sky-high
prices caused fierce backlash against Ticketmaster, the country’s
biggest ticketing website and concert promoter, from lawmakers who
accused the company of acting as a monopoly.
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