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lite.cnn.com - on gopher - inofficial | |
ARTICLE VIEW: | |
The ‘self-inflicted injury’ to US tourism that’s making some | |
Americans angry and disappointed | |
By Natasha Chen, CNN | |
Updated: | |
9:00 AM EDT, Sun August 31, 2025 | |
Source: CNN | |
Joe Koenen has not seen a single Toronto Blue Jays baseball hat all | |
summer. | |
Typically, Canadians will flood the streets of Seattle during the | |
summer, but Koenen, who runs Seattle Free Walking Tours (where people | |
pay what they can), said Canadian tourists are almost gone. Streets | |
look emptier to him. | |
Canadians calling to cancel their tours “explicitly told me that it | |
was because of the policies and the behavior of our current | |
president,” he said. | |
As a result of seeing 30% fewer customers this year overall, Koenen | |
has been paying his employees but not himself. This is also the first | |
year since he took over the tour company in 2021 that he has had to put | |
his own savings into the business to keep it afloat. | |
“I am super-duper angry. I’m also disappointed, but I’m more sad | |
… it’s such a self-inflicted injury,” Koenen said. | |
Another Seattle tour operator, John Brink, said “usually you kill it | |
that weekend,” referring to the annual May series between the Toronto | |
Blue Jays and Seattle Mariners. But the foot traffic wasn’t there | |
this year. The Blue Jays are Canada’s only Major League Baseball | |
team, so while the team is based in Toronto, many fans from Western | |
Canada passionately sport their Blue Jays gear when they come to | |
Seattle each summer. | |
Brink’s company, Tasty Tours, which guides visitors through food | |
stalls in the historic Pike Place Market, has seen a 50% drop in | |
Canadian customers. | |
Many Canadians have and buying American products since the spring. | |
That’s when President Trump about Canada in the midst of a tariff | |
war. | |
The absence of Canadians has been felt acutely in the United States, | |
especially in cities like Seattle . And Canadians aren’t the only | |
international travelers skipping the US. Some other international | |
travelers have also named recent policies around tariffs and | |
immigration as reasons they’re staying away. | |
After a promising estimate in December by analytics company Tourism | |
Economics that the US would see about 9% growth in overall | |
international visitation in 2025, the company’s updated outlook now | |
estimates an 8.2% decline, led by about one quarter visiting the US | |
from January to July, compared to the same period in 2024. | |
The World Travel and Tourism Council, a global tourism advocacy | |
organization, projected in May that the United States will lose $12.5 | |
billion in international visitor spending in 2025, the only country out | |
of 184 economies the council analyzed that will see a decline this | |
year. | |
‘Heading in the wrong direction’ | |
And that pain could stretch beyond this year. Rob Hawkins, from the | |
United Kingdom, changed plans he and his wife had for a 20-day spring | |
2026 trip to the US to go to South Korea and Japan instead. | |
“America to me is rock ‘n roll, NASA, speed, jazz, horses, bourbon, | |
hip hop, dance, MTV (the original), Hollywood, gold medals, innovation, | |
strength, respectful (sic) and apple pie,” Hawkins told CNN in an | |
email. “Not the army on the streets and the extreme division | |
currently on show,” he said, referring to the National Guard presence | |
in Los Angeles during immigration raids and in Washington D.C. to take | |
federal control of the local police force. | |
The Hawkins’ decision to avoid the US for now is one echoed across | |
social media by others around the world. | |
“It’s unheard of,” said Didier Arino, general director of travel | |
consulting firm Protourisme in France, about an unprecedented drop in | |
interest for travel to the US. | |
“It’s happened before in a country at war, in a country where there | |
was a security risk, or risk of health crisis, but in a normal | |
situation, we’ve never seen this kind of turnaround,” . | |
Beyond citing fears of being questioned at the border, or general | |
opposition to the Trump administration’s policies, visitors from some | |
countries are now facing an added upfront cost of $250 for a new | |
“This is a wake-up call for the U.S. government. The world’s | |
biggest Travel & Tourism economy is heading in the wrong direction, not | |
because of a lack of demand, but because of a failure to act,” said | |
Julia Simpson, World Travel and Tourism Council president & CEO, in a | |
statement. | |
“While other nations are rolling out the welcome mat, the U.S. | |
government is putting up the ‘closed’ sign … This is about growth | |
in the U.S. economy — it is doable, but it needs leadership from | |
DC,” Simpson said. | |
‘It’s not just me’ | |
For Brink, the Tasty Tours owner in Seattle, American cruise ship | |
passengers coming through the city have somewhat offset the loss in | |
international tourists. | |
Still, “I personally think without the tariffs and the rhetoric and | |
all that nonsense that we would all have made way much more money this | |
year,” Brink said. | |
Adam Duford, owner of Surf City Tours in Santa Monica, California, has | |
been feeling the pain of a tourism downturn, too. | |
“Spring break never happened,” said Duford. “Memorial Day | |
didn’t happen either.” | |
Duford’s business of running 13-passenger van tours through | |
Hollywood, Malibu and Venice, took a dive this year because of | |
geopolitical forces, catastrophic wildfires and misinformation. | |
He told CNN that customers were calling to cancel because they had seen | |
a fake image on social media of the Hollywood sign burning down. (It | |
— and all of Hollywood — is still there.) Duford points to | |
misinformation about the January Los Angeles fires, and later, a | |
misperception that protests over immigration raids had taken over the | |
whole city, as examples of why some people stayed away. | |
Overall, his revenue is down 49% this year. Duford thought this might | |
have been a problem specific to Los Angeles events. But he has also | |
noticed that his typical Canadian customer base that comes during their | |
spring break did not show up this year and learned of businesses in | |
other cities also hurting from lack of tourists. | |
“It’s hard to be angry, because it’s not just me,” he said. | |
“For all the promises of a good economy — and maybe people were | |
thinking, ‘we’ll sacrifice some culture war things for this good | |
economy that’s going to come from this administration.’ It | |
doesn’t seem like that’s happening.” | |
Prior to the latest challenges, international tourism to the United | |
States had yet to fully recover after the pandemic. Last year, the 72.4 | |
million visitors from other countries represented 91% of pre-pandemic | |
2019 figures, according to the US National Travel and Tourism Office. | |
Tourism Economics, which tracks data on domestic and international | |
tourism, now projects that a full recovery to pre-pandemic levels | |
won’t happen until 2029 — three years later than it originally | |
projected. | |
Domestic tourism has not been strong enough to make up for the loss, | |
according to Tourism Economics. | |
Neighbors to the north going south | |
Canadians turning away from the US is particularly worrisome. | |
More Canadians visit the US than visitors from any other country, | |
according to the National Travel and Tourism Office. Canadians made up | |
about 28% of total international visitor arrivals in 2024. | |
Instead of going to the United States, “we’re seeing Canadian | |
travel begin to lift toward Mexico, to the Caribbean, even toward | |
Europe in recent data,” said Adam Sacks, president of Tourism | |
Economics. | |
“I do think once we turn into the colder months … it would be | |
difficult to sustain this sort of drop. I think that there will be a | |
bit of a bounce. But as long as the rhetoric around this — like | |
Canada becoming a 51st state — as long as that continues, I think | |
you’re going to see a pretty ongoing reaction from Canadians.” | |
Airlines have adjusted by changing routes that were bound for the US. | |
There were about 90,200 fewer airline seats available to book from | |
Canada to the US from April 1 to June 30, compared to the same quarter | |
last year, according to data from Cirium, an aviation analytics | |
company. | |
It’s no wonder that Koenen and Brink are seeing so few Canadians in | |
Seattle: Tourism Economics estimates Seattle will lose more than a | |
quarter of its international visitors this year, mostly due to | |
Canadians staying away. | |
“That’s really a hard thing. I think what we see as our opportunity | |
is to just stand and be ready to welcome our friends from Canada back | |
when the time is right. The time is not right yet,” said Michael | |
Woody, chief strategy officer for Visit Seattle. | |
Mike Mondello, president and CEO of “Made in Washington,” which | |
features products by local artists and producers, said he realized | |
during the spring news cycle that “this is going to be a different | |
year.” | |
Without a doubt, he said the “softening” of business at his | |
downtown store has been disappointing. But Mondello said “time heals | |
all.” | |
“You won’t wake up on a Monday and say, ‘Wow, things have | |
changed.’ It’ll keep inching its way back, I’m pretty sure,” | |
Mondello said. | |
Woody believes there is an opportunity with the FIFA World Cup in 2026, | |
when his marketing team in Seattle will be collaborating with | |
Destination Vancouver. Seattle and Vancouver are the second-closest | |
geographical grouping of any of the FIFA host cities, and match | |
schedules have been aligned so that spectators can easily travel to see | |
games on both sides of the border. | |
Woody expects about 750,000 people flowing in and out of Seattle over | |
the three-week period of those games. | |
Still, Sacks from Tourism Economics warns that across the US, the | |
estimated bump in World Cup visitors in 2026 will not be enough to | |
overcome the damage done this year. | |
‘We’re here when you’re ready’ | |
Canadians have also pulled back from other favorite destinations across | |
the country, including Orlando, home to the nation’s largest cluster | |
of theme parks. | |
Canadian air arrivals to Orlando were down through May and advance | |
hotel bookings slowed noticeably since April, according to Casandra | |
Matej, Visit Orlando president and CEO. But other visitors from the UK, | |
Brazil and Mexico have still been coming in steady numbers. | |
Steve Hill, CEO of the Las Vegas Convention and Visitors Authority, | |
told CNN he recently returned from a sales mission in Vancouver. These | |
are routine trips for his team, but Hill said he personally wanted to | |
attend this time to hear from more than 100 tour operators and travel | |
agents about the sentiment in Canada. | |
What he heard was not surprising: A certain portion of Canadians will | |
not visit the US right now on principle. | |
“Trying to get them to overcome that too significantly, I don’t | |
think works very well,” Hill said. “What we told them is, you know, | |
we’re here when you’re ready. We hope you’re ready soon.” | |
Las Vegas has seen a drop in both domestic and international tourists. | |
The Las Vegas Convention and Visitors Authority’s latest data | |
available from January to July 2025, shows overall visitor volume is | |
down 8% compared to the same period the year before. | |
Hill said other international tourists have still come in relatively | |
stable numbers. He also believes there will be more Canadians returning | |
in the fall and winter when they tend to escape the cold and enjoy | |
hockey season in Las Vegas. | |
Both Tourism Economics and several cities’ tourism bureaus told CNN | |
that they urgently need Congress to fully fund Brand USA, a | |
public-private partnership that heads a globally coordinated marketing | |
effort to promote the US as a premier travel destination. In July, | |
Congress reduced federal matching funds for Brand USA from $100 million | |
to $20 million. | |
Hawkins, the London resident who decided against his trip next year, | |
said he hopes the situation will improve, so that he and his wife can | |
still travel to Yellowstone and Las Vegas in 2027. | |
“I look at the hard-working Americans just as I do local business | |
owners here in the U.K.,” Hawkins wrote to CNN, adding that he would | |
“hate to see them suffer” because of government decisions. | |
“I wouldn’t care what political affiliation the owners would have, | |
as I find if you take politics out of any conversation (which I do | |
often), you are pretty much going to have good stuff in common with | |
people.” | |
Vivian Song contributed to this report. | |
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