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<title>Netscape Address Book Sync</title>
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<body>
<center> <b><font size=+2>Netscape Address Book Sync for Palm Pilot
User Guide</font></b></center>
<div CLASS="ChapterTitleTOC">
<center>Netscape Address Book Sync allows you to transfer data between
Netscape address books and your Palm Compatible Platform device.
<br>For information on HotSync setup, consult your palm organizer Handbook.
<br>
<hr SIZE=0 WIDTH="83%"></center>
<div CLASS="Heading1">
<div CLASS="Heading1">
<div CLASS="ChapterTitleTOC"><b><font size=+1><a href="#Getting_started" CLASS="Hypertext">Getting
Started</a></font></b>
<ul>
<li>
<a href="#Requirements" CLASS="Hypertext">Requirements</a></li>
<li>
<a href="#Installing" CLASS="Hypertext">Installing Netscape Address Book
Sync</a></li>
<li>
<a href="#Uninstalling" CLASS="Hypertext">Uninstalling Netscape Address
Book Sync</a></li>
</ul>
<div CLASS="Heading1">
<div CLASS="Heading1">
<center>
<br>
<hr WIDTH="100%"><a NAME="Getting_started"></a><b><font size=+2>Getting
Started</font></b></center>
<p><a NAME="Requirements"></a><b><font size=+1>Requirements</font></b></div>
<ul>
<li>
Netscape Communicator 4.5.</li>
<li>
Any Palm Compatible Platform device (e.g. Pilot, PalmPilot, Palm III, WorkPad).</li>
<br>Palm Desktop 2.0 or greater installed on your PC. If you have an older
version, get the upgrade from the Palm web site (<a href="
http://www.palm.com">www.palm.com</a>).</ul>
<a NAME="Installing"></a><b><font size=+1>Installing Netscape Address Book
Sync</font></b></div>
<ol>
<div CLASS="Numbered1">
<li>
If you already have data in your Palm Desktop, you should perform a HotSync
before installing the Netscape Address Book Sync. This will insure
that all your current address book information will be synchronized with
the Netscape Address Book.</li>
</div>
<div CLASS="Numbered">
<li>
To run the Netscape Address Book Sync Installer:</li>
<ul>
<li>
Click the Start button to bring up the Start menu</li>
<li>
Select the Programs option</li>
<li>
>From the Programs menu choose Netscape Communicator</li>
<li>
>From the Netscape Communicator menu select Palm Tools</li>
<li>
>From the Palm Tools menu select Address Book Palm Sync Install and follow
the instructions on the screen</li>
</ul>
</div>
<div CLASS="Numbered">
<li>
If the HotSync Manager is running, the Netscape Address Book Pilot Conduit
Installer will prompt you to restart the HotSync Manager. To restart
press the Restart HotSync Manager button.</li>
</div>
<div CLASS="Numbered">
<li>
You have successfully installed the Netscape Address Book Sync tool.
This installation replaces the Palm Desktop Address Book sync with Netscape
Address Book Sync. Know when you sync using the Palm HotSync Manager
your Palm Connected Organizer will sync directly with your Netscape Address
Book. You can revert to using the Palm Desktop Address Book sync
at any time by following the Uninstall Netscape Address Book instructions
below.</li>
</div>
</ol>
<div CLASS="Body"><a NAME="Uninstalling"></a><b><font size=+1>Uninstalling
Netscape Address Book Sync</font></b>
<ol>
<li>
If you have existing data in your Netscape Address Book that has not been
synchronized you should perform a HotSync before uninstalling the Netscape
Address Book. This will update your Palm Connected Organizer with
the latest Netscape Address Book information before you disable the Netscape
Address Book Sync.</li>
<li>
To uninstall the Netscape Address Book Sync:</li>
<ul>
<li>
Click the Start button to bring up the Start menu</li>
<li>
Select the Programs option</li>
<li>
>From the Programs menu choose Netscape Communicator</li>
<li>
>From the Netscape Communicator menu select Palm Tools</li>
<li>
>From the Palm Tools menu select Address Book Palm Sync Install</li>
<li>
Select the Uninstall button from within the Netscape Address Book Pilot
Conduit Installer dialog box</li>
</ul>
<div CLASS="Numbered">
<li>
If the HotSync Manager is running, the Netscape Address Book Pilot Conduit
Installer will prompt you to restart the HotSync Manager. To restart
press the Restart HotSync Manager button.</li>
</div>
<div CLASS="Numbered">
<li>
You have successfully uninstalled the Netscape Address Book Sync tool.
Your previous Palm Address Book sync has been enabled. If at anytime
in the future you would like to enable your Netscape Address Book refer
to the installation instructions above.</li>
</div>
</ol>
</div>
<p><br>
<hr WIDTH="100%">
<br><b><font size=+1><a href="#Advanced_features" CLASS="Hypertext">Advanced
Features</a></font></b></div>
<blockquote>
<li CLASS="ChapterTitleTOC">
<a href="#Install_Configuring">Configuring Netscape Address Book Sync</a></li>
<li CLASS="ChapterTitleTOC">
<a href="#Install_PrepareNS">Preparing Netscape address books for Sync</a></li>
<li CLASS="ChapterTitleTOC">
<a href="#Install_Synchro">Synchronizing your palm organizer for the first
time</a></li>
<li CLASS="ChapterTitleTOC">
<a href="#Install_Limits">Limitations</a></li>
<li CLASS="ChapterTitleTOC">
<a href="#Install_Profiles">Synchronizing with different Netscape User
Profiles</a></li>
</blockquote>
<div CLASS="ChapterTitleTOC"><b><font size=+1><a href="#Toubleshooting" CLASS="Hypertext">Troubleshooting</a></font></b>
<p><a href="#HotSync Problems" CLASS="Index">HotSync Problems</a>
<ul>
<li>
<a href="#Cannot sync" CLASS="Index">I cannot get my palm organizer to
HotSync with the Netscape Address Book.</a></li>
<li>
<a href="#timing out" CLASS="Index">The HotSync keeps timing out.</a></li>
<li>
<a href="#too long" CLASS="Index">The HotSync is taking too long.</a></li>
</ul>
<a href="#Record Problems" CLASS="Index">Record Problems</a>
<ul>
<li>
<a href="#no appear - Netscape" CLASS="Index">Some palm organizer records
do not appear in Netscape after synchronizing.</a></li>
<li>
<a href="#no appear - Pilot" CLASS="Index">Some Netscape records do not
appear in the palm organizer after synchronizing.</a></li>
<li>
<a href="#modified on both" CLASS="Index">What happens to a record that
has been modified in both Netscape and the palm organizer when I perform
a HotSync?</a></li>
<li>
<a href="#refiled">I filed a record in different category on my organizer
and it got re-filed in it's original category when I synchronized.</a></li>
<li>
<a href="#cannot find unfiled">I created an Unfiled record on my organizer
and I can't find it.</a></li>
<li>
<a href="#multiples" CLASS="Index">I keep getting multiple copies of my
records.</a></li>
<li>
<a href="#not transferred" CLASS="Index">Changes I made to a record in
my palm organizer were not transferred to Netscape.</a></li>
<li>
<a href="#field order" CLASS="Index">Some palm organizer record fields
appear in a different order after synchronizing.</a></li>
<li>
<a href="#multi line" CLASS="Index">Fields that contain multiple lines
get changed when I synchronize.</a></li>
</ul>
<a href="#Other Problems" CLASS="Index">Other Problems</a>
<ul>
<li>
<a href="#How to delete" CLASS="Index">How do I delete Netscape Address
Book Sync?</a></li>
</ul>
</div>
<div CLASS="Heading2TOC"><b><font size=+1><a href="#Addendum 1">Addendum
- Field Mapping</a></font></b>
<ul>
<li>
<a href="#Categories" CLASS="Index">Categories</a></li>
<br><a href="#Fields" CLASS="Index">Fields</a></ul>
</div>
</div>
</div>
</div>
<div CLASS="Heading2TOC"> </div>
<div CLASS="Body">
<center>
<hr WIDTH="100%">
<br><a NAME="Advanced_features"></a><b><font size=+2>Advanced Features</font></b></center>
<p><a NAME="Install_Configuring"></a><b><font size=+1>Configuring Netscape
Address Book Sync</font></b>
<p>You can use the "Customize..." feature of the HotSync manager to configure
the Netscape Address Book Sync to synchronize, copy the Netscape Address
Books to the Palm organizer, or do nothing. By default, the Netscape
Address Book Sync is set to synchronize data between your Palm organizer
and Netscape address books. It is also possible to manually configure
Netscape Address Book Sync to ignore specific Netscape address books.
This is done by editing the nabcnd32.cfg file. This file can be found
in the same directory as netscape.exe and is in the format of a standard
Windows .ini file. To exclude specific address books from being synchronized
with the Palm organizer, edit the [SyncExclude] section and add a line
for each address book you wish to exclude. For instance, to exclude
the address books "Top Secret" and "Old Addresses" the nabcnd32.cfg file
should contain:
<br>[SyncExclude]
<br>1=Top Secret
<br>2=Old Addresses
<p>By default, Netscape Address Book Sync attempts to synchronize all Netscape
address books.
<p><a NAME="Install_PrepareNS"></a><b><font size=+1>Preparing Netscape
address books for Sync</font></b>
<p>Personal address books do not need any preparation. To synchronize
LDAP directories you must make sure you have configured them for "Offline"
access. To do this, select the directory you want to sychronize,
display the properties for that directory, select the Offline Settings
tab, and check "Select this Directory for download".
<br> </div>
<div CLASS="Heading1"><a NAME="Install_Synchro"></a><b><font size=+1>Synchronizing
your palm organizer for the first time</font></b>
<ul>
<li>
<b>Is your Palm organizer address book empty?</b></li>
<ul>
<li>
Follow the instructions for your Palm organizer and synchronize.
Your organizer address book will then contain all of the records from your
Netscape address books. Each Netscape address book will be a category
on the Palm organizer.</li>
</ul>
<li>
<b>Is your Netscape Communicator address book empty?</b></li>
<ul>
<li>
After sychronizing, all "Unfiled" records will be filed in a category.
This is due to the mapping of categories to Netscape address books.
By default, Unfiled records will get added to the "Personal Address Book"
in Communicator and filed in the "Personal" category on the Palm organizer.
If you do not want these records to get filed in the "Personal" category
then you will need to manually file them before sychronizing.</li>
<li>
Follow the instructions for your Palm organizer and synchronize.
Your Netscape Communicator address book will then contain all of the records
from your Palm organizer. An address book will be created for each
category on the organizer.</li>
</ul>
<li>
<b>Do you have records in your organizer and in your Netscape Communicator
address books?</b></li>
<ul>
<li>
Categories & address books</li>
<ul>
<li>
Netscape Address Book Sync will only attempt to synchronize the first 15
address books due to the Palm organizer limit of 15 categories. Before
you synchronize you need to make sure that the total number of categories
+ the total number of Netscape address books you want to synchronize does
not exceed 15. Categori
