Subj : fibre experience, anyone?
To : Ogg
From : MRO
Date : Sat Apr 20 2024 04:39 pm
Re: fibre experience, anyone?
By: Ogg to All on Sat Apr 20 2024 08:40 am
> Anyone here have techinal insights and experience about fibre
> installations?
>
> I was scheduled to have a fibre installation the other day.
> First, the tech was given the wrong address. After that was
> rectified, he told me that he was told that my building "didn't
> qualify", even though we could see spare loops of fibre cable
> on some nearby poles, *and* there were even two spare ports on
> the terminal. My neighbor had a fibre feed to his building, no
> problem.
>
> When I asked what "didn't qualify" meant, all he could tell me
> was that first there wasn't any "assignment" for my address -
> which was later corrected - but something else is behind the
> "didn't qualify". As a tech installer, he had no idea what is
> behind those classifications. With two spare "unassigned"
> ports, that seemed strange to the tech. He was simply told
> that they weren't available to use.
Hello, i work with fiber and other communications installs. nobody can answer this unless they are there looking at it and have access to the company's records software. if you were in the usa i could look you up and see MOST of whats up without being there(but it would be misuse of company software).
Have your "installer" call his supervisor and they will contact the comm company. that's what they are supposed to do when there's an issue
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