Subj : ARRL VEC Services Update During Systems Disruption
To   : QST
From : ARRL de WD1CKS
Date : Tue Jul 02 2024 05:35 pm

07/02/2024

ARRL previously reported[1] that we are responding to a serious incident
involving access to our network and headquarters-based systems. Several
services have been affected, including those administered by the ARRL Volunteer
Examiner Coordinator (ARRL VEC).

Exam Registrations and Materials. ARRL Volunteer Examiners (VEs) should
continue to submit exam registrations and material requests. While we are
unable to post new or revised exam session dates and details to the website, we
can ship out exam materials. Please remember that most exam materials are
available on our website (www.arrl.org/resources-for-ves[2]).

Processing Applications to the FCC. We are processing Amateur Radio License
applications to the FCC. This includes applications for new and upgrade
licenses, individual applications, and club license applications. The VEC exam
session upload webpage was not affected by the incident. The VE session counts
webpage data entry programming has been unavailable since May 12th. It will be
updated with new data as soon as we are able.�

VE Accreditations, International Radio Permits and License Class Certificates.
We are currently unable to create International Amateur Radio Permits, License
Class Certificates, and Volunteer Examiner (VE) badges, certificates, and
stickers. New ARRL VE applications and renewals are unable to be processed at
this time.

2024 - 2028 Extra Class Exam Booklets. A previous version of this story
indicated that the ARRL VEC will supply its officially appointed, field-stocked
VE team leaders with the new Extra-class exam booklet designs around mid-June.
Due to ARRL's recent system disruption, that date is now to be determined.
Supplies will be sent as soon as possible. VE Teams may contact the ARRL VEC to
receive instructions on how to print new Extra exams in the interim. The newly
revised pool must be used for Extra-class license exams starting July 1, 2024.
Exam designs based off the previous pool are no longer valid. The outdated
versions of the Extra exams should be destroyed or thrown away to avoid a
mix-up at the testing session.

ARRL Youth Licensing Grant Program | FCC Application Fee Reimbursement
Information. ARRL is continuing to accept reimbursement forms[3] to cover the
one-time $35 application fee for new license candidates younger than 18-years
of age for tests administered under the auspices of the ARRL VEC. Reimbursement
checks may take longer than normal to be processed at this time.

We appreciate your patience as ARRL continues to work on restoring access to
affected systems and services.

This story will be updated with new developments.


[1] http://www.arrl.org/news/arrl-systems-service-disruption
[2] http://www.arrl.org/resources-for-ves
[3] https://www.arrl.org/youth-licensing-grant-program

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