Subj : ARRL VEC Services Update During Systems Disruption
To   : QST
From : ARRL de WD1CKS
Date : Wed May 29 2024 11:24 pm

05/29/2024

ARRL previously reported[1] that we are responding to a serious incident
involving access to our network and headquarters-based systems. Several
services have been affected, including those administered by the ARRL Volunteer
Examiner Coordinator (ARRL VEC).

Exam Registrations and Materials. ARRL Volunteer Examiners (VEs) should
continue to submit exam registrations and material requests. While we are
unable to post new or revised exam session dates and details to the website, we
can�ship out exam materials. Please remember that most exam materials are
available on our website (www.arrl.org/resources-for-ves[2]).

Processing Applications to the FCC. We have resumed the processing of Amateur
Radio License applications with the FCC. This includes applications for new and
upgrade licenses, individual applications, and club license applications. Exam
sessions will be submitted to the FCC in chronological order, from earliest
test dates to the latest. Please allow additional time for our processing as
the exam session backlog is cleared.

International Radio Permit and License Class Certificates. We are currently
unable to create International Amateur Radio Permits, License Class
Certificates, and Volunteer Examiner (VE) badges, certificates, and stickers.
New ARRL VE applications and renewals are unable to be processed at this time.

ARRL Youth Licensing Grant Program | FCC Application Fee Reimbursement
Information. ARRL is continuing to accept reimbursement forms[3] to cover the
one-time $35 application fee for new license candidates younger than 18-years
of age for tests administered under the auspices of the ARRL VEC. Reimbursement
checks may take longer than normal to be�processed at this time.

ARRL VEC cannot be reached by telephone at this time. We appreciate your
patience as ARRL continues to work on restoring access to affected systems and
services.

This story will be updated with new developments.


[1] http://www.arrl.org/news/arrl-systems-service-disruption
[2] http://www.arrl.org/resources-for-ves
[3] https://www.arrl.org/youth-licensing-grant-program

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