Subj : ARRL Systems Service Disruption
To : QST
From : ARRL de WD1CKS
Date : Wed May 22 2024 09:10 pm
05/22/2024
Updated 5/22/2024
We are continuing to address a serious incident involving access to our network
and systems. Several services, such as Logbook of The World� and the ARRL
Learning Center, are affected.
We have heard from many LoTW� users, asking about the status of the service and
its data. This is not an LoTW server issue, and LoTW data is secure.
Our editorial and production team is preparing the July issue of QST magazine,
which is still going to press. It may be delivered a few days late to members
who receive print subscriptions. The digitial edition should be published on
time.
We appreciate your continued patience as our staff and others work tirelessly
to restore affected systems.
This story will be updated with new developments.
Updated 5/17/2024
Some members have asked whether their personal information has been compromised
in some way. ARRL does not store credit card information anywhere on our
systems, and we do not collect social security numbers. Our member database
only contains publicly available information like name, address, and call sign
along with ARRL specific data like email preferences and membership dates.
Original story below:
5/16/2024
We are in the process of responding to a serious incident involving access to
our network and headquarters-based systems. Several services, such as Logbook
of The World� and the ARRL Learning Center, are affected. Please know that
restoring access is our highest priority, and we are expeditiously working with
outside industry experts to address the issue. We appreciate your patience.
This story will be updated with new developments.
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