Subj : Intel: Once mighty, now f
To   : Cougar428
From : Arelor
Date : Sun May 18 2025 02:11 pm

 Re: Intel: Once mighty, now f
 By: Cougar428 to ARELOR on Thu May 15 2025 02:19 pm

>  It wasn't actually bad hardware.
>
>  Primarily the 13th and 14th generation CPU's using the Raptor Lake
>  platform, and the issues were software related not actual hardware
>  issues. The problem stemmed from a microcode algorithm that caused
>  elevated operating voltages leading to CPU degradation and crashes.
>  Once they patched the code the problems went away.

That is semantics.

If a regular consumer bought a PolyStation 23 and it caught fire during a normal operation, the regular consumer would think it is a hardware problem, even if it was caused by some BIOS bug. Low level software, firmware and the like are so tightly tied to the hardware that you may as well say it is an integral part of the hardware appliance you bought (and got toasted).

While technically correct, saying it is not a hardware problem and that it can be fixed by patching comes across as telling people they can fix a motherboard issue by unsoldering some EPROM and soldering an updated replacement, and therefore their motherboard is perfectly fine and faultless.

I don't buy it. We are already giving the IT industry too much leeway to produce crappy products. Let them own their failures.


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