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Face biometrics deployed for cardless ATM transactions at Japan’s
Seven-Elevens

Jun 9, 2023, 12:22 pm EDT | [82]Bianca Gonzalez
Categories [83]Biometrics News | [84]Facial Recognition |
[85]Financial Services
Face biometrics deployed for cardless ATM transactions at Japan’s
Seven-Elevens

By as early as March 2024, Japan’s Seven Bank will allow customers to
make deposits and withdrawals using facial recognition at roughly
20,000 ATMs in Seven-Elevens nationally, said the bank’s president
Masaaki Matsuhashi, according to [86]Nikkei.

The service will be the first of its kind in Japan, according to
Nikkei. Located inside Seven-Elevens throughout Japan, the bank is a
unit of the convenience store’s parent company Seven & i Holdings.

To activate facial authentication, customers must link their account
information to their biometrics at a Seven Bank ATM. They will receive
a unique ID card that will be required at future transactions as an
added security measure. Customers will no longer need to use their cash
card for account openings, withdrawals and deposits.

They will also be able to retrieve government benefits “without the
need for a bank account,” according to a [87]company statement. This
feature was already implemented in some areas, with Shibuya City in
Tokyo involving the technology in its childbirth grant program.

Roughly 13,000, or half, of all Seven Bank ATMs already have face
biometric technology. An additional 6,000 are projected to be replaced
this year with a new model that [88]NEC, a Japanese tech company,
developed in 2019. NEC began providing a [89]facial recognition
cashless payment system for Japan’s Seven-Elevens back in 2020.

Because Seven Bank relies on ATM fees from other banking institutions,
it will encourage other banks to adopt similar technology so they can
allow their customers to use facial recognition at Seven Bank ATMs.

“We will work to further expand the value provided by ATMs as a new
social infrastructure that is close and convenient, and reliable and
safe,” says the company in the statement.

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Article Topics

[98]ATMs | [99]biometric authentication | [100]biometrics |
[101]face biometrics | [102]Japan | [103]NEC | [104]secure
transactions

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identity insights

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