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John Deere vows to open up its tractor tech, but right-to-repair backers have
doubts
By Joe Hernandez
Tuesday, January 10, 2023 o 5:00 AM EST
Like many parts of modern life, tractors have gone high-tech, often
running on advanced computer systems.
But some manufacturers are tight-lipped about how these electronics
work, [4]making it difficult or nearly impossible for farmers and
independent repair shops to diagnose and fix problems with the
equipment.
An [5]agreement by John Deere may finally give farmers a greater hand
in repairing the company's products.
The American Farm Bureau Federation announced Sunday that it had
reached a memorandum of understanding with John Deere promising farmers
and independent repair shops information they would need to service the
company's equipment.
The company said the agreement "reaffirms the longstanding commitment
Deere has made to ensure our customers have the diagnostic tools and
information they need to make many repairs to their machines."
But some in the agricultural field worry that the latest agreement
doesn't go far enough and is a veiled attempt to stave off the passage
of "right-to-repair" legislation at the federal and state levels.
"There's no commitment from anyone to enforce it," Walter Schweitzer,
president of the Montana Farmers Union, told NPR.
__________________________________________________________________
Related Story: [6]Standoff Between Farmers And Tractor Makers
Intensifies Over Repair Issues
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Schweitzer, a third-generation farmer and rancher, questioned why John
Deere would reach a private agreement and pointed to a provision that
allows the company to pull out of the memorandum if any right-to-repair
legislation is enacted.
"If they truly, honestly wanted to give farmers and ranchers and
independent repair shops the right to repair equipment, why are they so
afraid of legislation that authorizes that?" he added.
The deal comes after years of pressure from farmers and right-to-repair
advocates urging John Deere to make it easier to identify and repair
problems with its popular yellow and green tractors and farm equipment.
John Deere says it wants to empower customers to repair their products
Under [7]the memorandum of understanding, farmers and independent
repair shops will be able to buy access to John Deere's software,
manuals, and other information need to service their equipment.
Previously, farmers generally had to wait for technicians from the
company and authorized repair shops for fixes.
The federation and John Deere have also agreed to meet at least twice a
year to discuss any issues related to the deal.
Sam Kieffer, the American Farm Bureau Federation's vice president of
public policy, told NPR that the group preferred to reach a private
agreement with the company.
__________________________________________________________________
Related Story: [8]President Biden Wants To Make It Easier For You To
Get Your Broken Smartphone Fixed
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"Our members asked us to pursue a private sector agreement, and our
members wanted to avoid a patchwork quilt of different rules across
state lines, recognizing that manufacturers -- not just Deere, but
manufacturers in general -- will need to be operating at the national
level, even internationally," Kieffer said.
The federation agreed to encourage state farm bureaus to "refrain from
introducing, promoting, or supporting federal or state 'Right to
Repair' legislation that imposes obligations beyond the commitments in
this MOU."
Under the agreement, John Deere can also protect its trade secrets and
bar users from overriding safety features in its equipment.
Skeptics applaud the idea but say the company has to follow through
Kevin O'Reilly, the right-to-repair campaign director at the Public
Interest Research Group, said the memorandum of understanding appeared
to be a step forward but noted that Deere and other manufacturers
[9]have made similar promises in the past.
"If this document, if this MOU, completely comes through on what it's
stated to do, then this would be a win for farmers," O'Reilly told NPR.
"But we're not totally convinced that that will be the case."
John Deere noted that [10]it currently provides customers some
diagnostic tools to identify problems with their equipment.
But according to Schweitzer, many farmers can be blocked from
diagnosing or fixing problems with their tractors, combines, and other
equipment and are forced to wait for a John Deere technician to be
available.
He said in the past he's had to wait weeks for John Deere to fix his
tractor, a significant chunk of time for farm equipment to be out of
commission.
__________________________________________________________________
Related Story: [11]How we can repair, repurpose, and reimagine our junk
-- instead of throwing it out
__________________________________________________________________
"Rain can wreck a crop in two, three hours. A hailstorm can destroy
your whole crop in just a matter of minutes," Schweitzer said. "If
you're sitting there with a $100,000 or a $500,000 piece of equipment
that you can't repair, then you've got a paperweight. What good is
that?"
Efforts to enshrine the right to repair in law are gaining momentum
President Biden [12]issued an executive order in July 2021 encouraging
the Federal Trade Commission to make rules cracking down on
manufacturers that limit users and third party companies from repair
their electronics.
Shortly after, the FTC [13]said it would devote more resources to
combating unlawful repair restrictions.
__________________________________________________________________
Related Story: [14]Apple will soon sell you parts and tools to fix your
own iPhone or Mac at home
__________________________________________________________________
There have also been recent attempts to enact laws guaranteeing
consumers a right to repair the electronics they've bought.
Last year Sen. Jon Tester, a Democrat from Montana, [15]introduced
legislation to limit repair restrictions in the agricultural industry,
and [16]more than half of U.S. states are considering right-to-repair
laws.
In December, [17]New York Gov. Kathy Hochul signed a right-to-repair
law that requires equipment manufacturers to provide repair information
and parts for some consumer electronics, though some products such as
medical devices and home appliances were carved out.
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