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Who’s still using typewriters? The Chicago Police Department
Once a fixture in every police station, typewriters mostly disappeared
with computerization. But some are still in use, says the repairman
hired to keep them working.
By [167]Frank Main Sep 25, 2020, 4:35pm CDT
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Bebon Office Machines & Supplies at 234 S. Wabash Ave. — above
Al’s Italian Beef and left of Central Camera — repairs the last of
the Chicago Police Department’s electric typewriters. Bebon Office
Machines & Supplies at 234 S. Wabash Ave. — above Al’s Italian Beef and
just south of Central Camera — repairs the last of the Chicago Police
Department’s electric typewriters. Google Street View
The Chicago Police Department has a typewriter repairman. Which it
needs because, well, it’s still using typewriters.
“Police officers, in general, are very heavy typists,” said Keith
Bebonis, the guy the police call to repair those heavy, hard-shelled
relics.
“These machines are known to take abuse,” said Bebonis, whose dad
started Bebon Office Machines & Supplies in the late 1960s. “I don’t
want it to seem like I’m saying they’re taking their frustrations out
on the typewriter. But they’re just not very sensitive with these
machines.”
Bebon has had a contract to repair 40 to 50 IBM typewriters a year for
the police department, along with fixing time stamps and heat sealers.
The city has paid Bebon $61,275 between 2007 and February 2020 to
repair that aging equipment, records show.
Actors Hal Linden (left) and the late Abe Vigoda in “Barney Miller.”
Actors Hal Linden (left) and the late Abe Vigoda in “Barney Miller.”
Wikimedia commons
When you think of typewriters and cops, you might think of “Barney
Miller” or “Hill Street Blues,” popular cop shows in the 1970s and
’80s. Typewriters were prominently positioned on the desks of those TV
cops.
The late actor Michael Conrad in “Hill Street Blues,” in which he
played Sgt. Phil Esterhaus, who ended the introductory roll call in
each show with “Let’s be careful out there.” The late actor Michael
Conrad in “Hill Street Blues,” in which he played Sgt. Phil Esterhaus,
who ended the introductory roll call in each show with “Let’s be
careful out there.” Getty Images
But there’s a dark side to the history of typewriters and the Chicago
police. Suspects in violent crimes accused late Cmdr. Jon Burge and his
“Midnight Crew” of detectives of smothering them with typewriter covers
to torture them into confessing in the 1970s and ‘80s, an allegation
Burge denied.
In interviews with cops including a former chief, a commander, a
sergeant and a couple of beat officers, none could recall seeing anyone
in the department hunting and pecking on an old IBM these days.
“Good luck finding a copper who uses one,” the commander said.
The sergeant said: “Yeah, there’s one at Homan Square on a shelf,
gathering dust.”
A police spokesman said dozens of types of forms are still filled out
with typewriters, including missing-person forms, towed-vehicle forms
and search-warrant logs. He said the typewriters are located
“throughout the department.”
The department began to wean itself off typewriters in the late 1990s,
shifting cops to work on computers — a tough switch for some of them.
In 1997, Chicago cops generated nearly 1.5 million paper documents. In
1998, the department rolled out a computer system called the Criminal
History Records Information System to automate its reports. It was the
beginning of the end of police reports pecked out on typewriters.
Bebonis, 46, said he doesn’t know who use the police department’s
typewriters these days. He said he picks up the machines in the mail
room at police headquarters.
The IBM Wheelwriter Series 6 The IBM Wheelwriter Series 6
typewriters.com
He said the department uses two kinds of typewriters: IBM Wheelwriter 6
Series II and IBM Wheelwriter 1500. The 6 Series has memory to store 15
to 20 typed pages, an early version of a word processor, and was
manufactured in the late 1980s. The 1500, made in the 1990s, has only a
page of memory.
“There were 25 IBM dealers in downtown Chicago selling typewriters back
in the day,” Bebonis said. “There was high, high demand. We were
selling 150 a month, on average, in the 1990s.”
IBM sold Wheelwriters from the mid-1980s until 1991, when it spun off
its typewriter division to Lexmark, which continued to make IBM-brand
typewriters until 2002.
Bebonis said his dad Bill immigrated from Greece and worked for a
typewriter company in Chicago before starting his own business on South
Wabash in the Loop. Bebonis worked in the family business in high
school and attended college across the street at DePaul University.
The company is in a building under the L tracks at 234 S. Wabash Ave.,
next door to the 121-year-old Central Camera Co., which was destroyed
by fire during looting on May 30. The venerable Exchequer restaurant is
in the same block.
“That block is everything to me,” said Bebonis.
Decades ago, Bebon Office Machines was repairing typewriters for plenty
of city agencies — aviation, fire, water, transportation and the
library. The company’s oldest contract with the city goes back to 1994,
according to the city contracts website. But Bebon’s only remaining
city contract for typewriters is with the police department.
The business, owned by Bebonis’ mother Stella, also has a $2.5 million
contract to supply copier paper to Cook County, records show.
The department’s typewriters used to be repaired every four months
because they got so much wear and tear.
“People would spill coffee on them and short out the keyboards,”
Bebonis said. “They were filthy.”
The typewriters don’t need much maintenance now, but parts are hard to
get.
“In the Wheelwriter, the whole keyboard is on one circuit, so you can’t
repair just one letter like a regular typewriter,” Bebonis said. “We
used to do it in-house, but we now send it out to vendors.”
Bebonis said his family’s business has adapted as times changed.
“We evolved from typewriters to fax machines to copiers,” he said.
“We’ve lasted through everything.”
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